Podcasts by Were Only Human

The #1 Pay Transparency Priority for Employers from 2023-12-11T08:53:23

"Pay transparency is here (or coming) depending on where you're located and where you're hiring people. It's kind of like a snowball rolling down the hill getting bigger and bigger. It's somethi...

Turning Labor Market Insights into Talent Intelligence with Brian Jackson of Southwest Airlines from 2023-10-25T04:38:29

So we're looking at how the words are actually formed. When you're hiring for a technology manager, what does that mean? Are you looking for a technical technology manager? Are you looking for s...

Skills, Potential, and Work Insights from Heidi Perloff of The Estée Lauder Companies from 2023-10-04T10:09:57

" I do think that there is so much hidden talent inside our organizations, and we don't even realize it.  How do you find that? How do you leverage that? How do you build and develop that? This ...

How to Skip 1,500 Interviews and Increase Quality of Hire from 2023-08-28T12:27:24

And so that doesn't happen overnight. But over time, as people bought into it and we started to see over the course of one year, we gave the business back 1500 interviews. Imagine the extra time...

Can HR Really Work Remotely? How Eco’s Head of People Does It from 2023-08-04T06:07:27

I'm really excited we are a fully remote organization. It's why I get to do the work I do from Hawaii. It does mean I have really early mornings, so be aware of what you're signing up for, but I...

3 People Leaders Share Frontline Employee Engagement Secrets from 2023-07-17T06:11:22

"One of the things that a lot of our industry struggled with was trying to regulate employees and not let them have their phone in their hand, but we actually encourage it. We ask them to help u...

Listening to the Needs of 1700 People at Once at Getty Images from 2023-07-06T09:05:33

"We have 1700 people at our company. That's 1700 different opinions, needs, journeys. So at Getty Images we create and we measure and we monitor engagement opportunities to strengthen a work cul...

Case Study: How to Automate Hundreds of Hours of Onboarding Tasks from 2023-06-21T09:04

"I was deleting 24 Google Calendar placeholders one day and manually copy/pasting new hire email addresses into the 17 ones we were going to keep. It was at least 30 minutes of hundreds of just ...

Talent Intelligence is the Future of Hiring from 2023-06-12T12:47:56

"If I had to put a bet on the future, where we're headed is about understanding potential future performance and what drives and drains people. I think that's really where I see TA going longer ...

Recruitment Process Outsourcing Research: Value and Impact from 2023-05-23T08:54:23

"And speaking of changing expectations and what's socially acceptable, this challenge of ghosting is going through the roof, and I've got bad news for you.

It's gonna get worse.

...

From Talent Transformation to L&D Fundamentals with Mike Trusty of Fannie Mae from 2023-04-17T11:59:07

"It's a big differentiator. And I think the organizations that figure it out--the organizations that get it right--are the ones that are gonna be able to attract people. And I think organization...

When Training Isn’t the Answer with Delta Dental’s Head of Learning from 2023-03-07T08:40:56

There's certainly the opportunity cost that comes with assigning someone from your learning team or frankly finding anybody to work on this if it's not gonna fix the problem. There's also the fr...

How Coca Cola Europacific Exposes External Candidates to Internal Culture Champions from 2023-02-17T00:37:09

 "So there's a massive amount of insights coming from this. We measure things like net promoter score -- we have an average NPS of around 73, which as we all know is pretty great. And a big one ...

Pay Transparency and Compensation Trends with Marriott’s VP of Global Compensation from 2023-02-04T04:28:28

 "The joke is pilots get in the plane, they read their checklist, and they take off. They push the [autopilot] button and sit back and wait for the plane to land itself. But when something goes ...

New Research on the Impact of Employee Belonging from 2023-01-18T08:19:35

We can talk about DEI and belonging in that space. We can talk about culture, but really those powerful impacts that can happen internally and externally are really dictated on the leadership. W...

Chief People Officer Perspective: How Persado Uses Bryq to Debias Hiring Decisions from 2022-12-12T05:38:36

"Our main priorities right now are not unlike all people leaders. We're focused on hiring and we're focused on retention. On the hiring front, it's less about volume hiring. I think that everyon...

How Southwest Airlines Promotes Internal Career Opportunities on We’re Only Human from 2022-11-28T08:08:33

"One of our ramp agents interacted with our CEO during one of his station visits and mentioned that he had taught himself how to code and that he was interested in technology. Our CEO was able t...

Don’t Teach Managers About Engagement: Teach Them to Be Engaging from 2022-11-02T05:17:58

"One day he challenged me and he said, 'Listen, I want you to help our 477 store directors be great. But listen, I don't want you to go and teach them about engagement. They don't need like a hi...

This RPO Firm Hires Thousands of People a Year-Here’s How Hiring is Changing from 2022-10-13T06:41:34

"What I've seen over the last six to 12 months is that companies are literally craving this information to understand: are they still competitive? Because they've made so many moves, whether it ...

Better Managers, Better Support, Better Results from 2022-09-19T09:49:36

And so we experimented and said, let's have a trial run at being a manager. We took about 25 people that wanted to be a manager as a cohort.  We said, okay, for a period of six to nine months, w...

Positioning Culture as ”Business Success Insurance” on We’re Only Human from 2022-08-29T08:12:40

"I guarantee there is a direct correlation between a fantastic culture to business success.  They are always together. I would say that the strong culture is the insurance policy of every busine...

How Mayo Clinic Selects Leaders: A Case Study from 2022-08-19T08:35:54

"When we select leaders, what we have found is leaders may have great, innovative ideas. They may be very driven to achieve. But if they're not inspiring people, if they're not demonstrating tho...

Mentoring the 80% - Avoiding the Rock Stars and Duds from 2022-08-11T07:28:23

"The first thing is 100% look for difference [when mentoring]. If you are only looking for more of the same, you are hurting yourself. Cloning was bad in Star Wars, and cloning is bad in real li...

Making ”No Regrets” Changes as People and Business Leaders from 2022-08-04T10:23:51

"The more that we could be pushing that on the business side to say beyond revenue and profitability, what is the quality metric? What is the wellbeing metric? Obviously, employee engagement man...

The One Thing People Analytics Teams Often Get Wrong from 2022-07-11T06:10:41

"I think the danger that we tend to run as people analytics teams is that we're not willing to take slightly bolder stances and say, "Hey, we have a better collective picture of the labor market...

How to Win in the Modern Hiring Environment on We’re Only Human from 2022-06-10T11:31:19

"Oftentimes they're looking for a quick fix. But what I will say is those that are doing [hiring] well and really moving the needle are those that are looking at this issue holistically. What is...

Prioritizing Skills to Drive Talent Agility at H.B. Fuller from 2022-05-19T07:48

"How can you build things that are as small as they can be so that you can plug and play and you can pivot and change? The way that I think about manifesting that in talent programs is thinking ...

The Data Behind Paid Leave and What Workers Really Want from 2022-04-26T06:50

"I think the the one stat that came out of this research, that nine out of 10 employees would be more likely to stay with their employer if they had this benefit, I was just kind of blown away."...

How Montway Auto Transport Uses Stay Interviews and Employee-Centric Training from 2022-04-12T11:06:05

"Stay interviews are highly under-rated, but yet can provide , so much insight to your employees and so much data. It's almost like a secret weapon or secret tool that  companies just don't take...

Case Study: Kimberly Clark Revitalizes Employee Self Service from 2022-03-31T06:36:17

"In 2021, our employees asked about 27,000 questions from the chatbot and completed about 16,000 transactions. So this year our focus is really on reinforcing awareness and adoption while we're ...

Psychological Safety, Resilience, and Work with Dr. Allessandria Polizzi from 2022-03-21T08:26:47

"We're talking ISO 45003 that I highly recommend people look at . Or you can talk to people like me who can break it down into regular language. Those three components of psychological health an...

The Business and Human Value of Organizational Transformation from 2022-03-09T09:00:07

If we want to transform and do things differently, we always have a big "why." We have a purpose we are going after.  When I think about transformation, I say, how would you make a preferred way...

The CHRO of Memphis on Getting to HR’s Purpose from 2022-02-23T07:30

The first advice I would say is be extremely clear about what your purpose is. When I came into this role, we were extremely clear about what not only my goal, but my purpose as a leader in what...

New Data on Employee Mental Health, Business Impact, and Employee Perception from 2022-02-15T07:00

"According to their Director of DEI and Mental Health, they've reduced short-term disability claims related to mental health by 20%, and they've reduced relapse and recurrence by more than 50%."...

Mythbusting AI in Talent Acquisition on We’re Only Human from 2022-02-07T08:16:44

The days of a recruiter having to really remember or jot down different iterations, skills, synonyms, acronyms... Those days are gone. We are constantly learning based off of the resumes that we...

Top Concerns for HR in 2022 on We’re Only Human from 2022-02-02T08:45:06

"Many employees these days may feel disconnected from their jobs or the company culture as a whole."

Ralf Hofmann, Managing Partner & Co-Founder, Drake Star

We're Only Hum...

Creating a Vibrant Performance Process: Insights from Two Chief People Officers from 2022-01-06T07:31:25

"We all want to be seen, heard, and recognized."

Abby Hamilton, Chief People Officer, LiveIntent

We're Only Human -- Episode 131

When it comes to performan...

Stop Avoiding AI and Embrace Human Experiences on We‘re Only Human from 2021-12-06T09:23

"We collect three to 4 billion talent signals in the platform. That number is so large that if you were to spread it out over each second, it's 30 years of data. It's a crazy large number, but m...

Why Not Risk Hiring Someone Amazing? Featuring Peter Sursi of the FBI on We‘re Only Human from 2021-11-08T07:40:23

"And as I have these conversations with hiring managers and my peer executives, I often ask them things like, 'Who is the best person that works with you that comes from a non-traditional backgr...

Leading Organizational Change at Siemens with Manuela Brede on We‘re Only Human from 2021-10-04T10:33:36

"No one likes leaving the comfort zone, but change forces you to leave your comfort zone, your known area. That is also an aspect of why it's important to start early because you also need to tr...

Talent Intelligence and Compensation with Salary.com‘s CEO on We‘re Only Human from 2021-09-28T09:00

As we provide, billions and billions of data points of pay, job descriptions, skills, information about the organization, information about people... We have all this data and talent intelligenc...

HR‘s Role in Driving Organizational Success with Julie Salomone on We‘re Only Human from 2021-09-13T09:43:25

"That's step one is you have to build that partnership. And hopefully now that the iron is hot,  strike it. If you have been supporting your business and organization through this pandemic,  how...

Interviews as a Source of Rich, Actionable Data with BrightHire on We‘re Only Human from 2021-09-07T05:05

"The job of a talent acquisition leader is actually like five or six functions put together. You're a marketing leader doing outbound and branding. You're a sales leader, leading a team of indiv...

20 Hiring Strategies, Ideas, and Tips for a Tight Talent Market on We‘re Only Human from 2021-08-25T07:21:33

Thousands of people have been our dataset this year that we've been talking to and analyzing and understanding what's happening. There's so much research and evidence here to help you. Transpare...

20 Hiring Strategies, Ideas, and Tips for a Tight Talent Market on We‘re Only Human from 2021-08-25T07:21:33

Thousands of people have been our dataset this year that we've been talking to and analyzing and understanding what's happening. There's so much research and evidence here to help you. Transpare...

Openness to Failure as a Critical HR Skill on We're Only Human from 2021-08-17T16:20

"I think openness to failure is as important as openness to success, because if you're not open to failure, you're not open to trying new things. Full stop. You're going to keep rolling out the ...

Digital, Secure Document Management for HR Teams on We’re Only Human from 2021-08-17T16:09

"An HR manager can do whatever they need to do.  We do have a vision, and the vision is that all administrative tasks should be done in less than 15 seconds."

Leila Laidani, Aconso

Digital, Secure Document Management for HR Teams on We’re Only Human from 2021-08-17T16:09

"An HR manager can do whatever they need to do.  We do have a vision, and the vision is that all administrative tasks should be done in less than 15 seconds."

Leila Laidani, Aconso

What's Your Culture of Health? Featuring Mobile Health on We're Only Human from 2021-08-02T07:29:54

"You need to have a competitive pay and benefits offering. When you go to do that, the employer ends up paying for a lot of things that go unused just because there's too much to communicate. Wh...

SMB Employers, Complexity, and Compliance with Jordan Conley on We're Only Human from 2021-07-27T09:49:24

"I had a client that in February of last year had 72 employees, all in Boulder, Colorado. By September of last year, they eliminated their office and went remote. They went from having all their...

Personalizing Talent Practices at an Individual Level with Juan Betancourt on We're Only Human from 2021-07-08T10:25:52

"Companies can now optimize things like rewards and training and development. HR and the way companies communicate with employees is going to be based on personalization." 

Juan Betancour...

How to Bring the HR Community Together with Bill Banham on We're Only Human from 2021-06-28T11:53:04

"It all has to link back to practical insights and practical takeaways about how best we can come through the current crisis together."

Bill Banham, Editor, HR Gazette

We'...

Work Has Changed at DHL - Here's How The Company is Prioritizing Talent from 2021-06-10T13:13:13

"Listening without solving... Is really important, because the tendency for a lot of people is when somebody comes to you with an issue, the immediate response is to try and find a solution to t...

Don't Judge for Feelings, Judge for Actions - Featuring Faye Ekong on We're Only Human from 2021-06-01T07:03

"There's a lot of blame going around. Rumors, gossip, people are on their guard.  So this kind of hidden anger and passive aggressiveness that I have seen, [what's] always an eye-opener with cli...

Workplace Performance is 90 Percent Mental with Roger Kitchen on We're Only Human from 2021-05-14T09:57:58

"So the nerdy neuroscience about the brain is that your brain can't distinguish between a real-time event or if you visualized it.  But when you when you walk yourself mentally, emotionally, vis...

Human Benefits for a Human Workforce with Maribeth Bearfield on We're Only Human from 2021-05-06T05:34:19

"What I see is that we're no longer working from home. We're living at work. And so how do we help employees work differently?"

Maribeth Bearfield, Chief Human Resources Officer, Bright H...

Stop Anonymizing Employee Feedback--Insights from Joyous on We're Only Human from 2021-04-26T08:24:12

"If this week a leader acknowledges [employee feedback], next week, the person is eight times more likely to participate again than if the leader said nothing the week before." 

Ruby Kole...

Introversion-The HR Super Power with Tim Gardner on We're Only Human from 2021-04-15T09:48:17

My preference in work was not towards optimizing machinery, but helping optimize work processes for people.

Tim Gardner, Former Organizational Development Consultant at Kimberly-Clark (re...

Hire Internal Employees to Drive Engagement and Career Ownership with Jerome Ternynck on We're Only Human from 2021-03-30T07:39:52

"The platform was up and running literally weeks after the pandemic hit. And through this platform they saved 2,000 jobs, so it's also about saving jobs by redeploying people effectively when th...

Owning HR's Cybersecurity Responsibilities with Erika Lance on We're Only Human from 2021-03-18T09:21:56

"I think as HR leaders, one of the biggest things that we have to do is never lose sight of the people."

Erika Lance, SVP of People Operations at KnowBe4

We're Only Human ...

Connecting Healthcare Operations and Recruiting at Mercy on We're Only Human from 2021-03-08T06:12:43

"It's about understanding that workforce isn't a recruiting job. It isn't a leadership job. It's everybody's job. If you have needs in the workforce, you must communicate them. And the vehicle t...

Making Magic for Candidates with Paradox.ai on We're Only Human from 2021-03-02T06:09

"We are what we call a conversational AI platform, the main product being our AI assistant, which was built with a really simple kind of mission to create magical experiences for candidates."  Listen

3 Keys to Creating and Becoming a Best Place to Work: Angie Redmon on We're Only Human from 2021-02-19T06:28:31

"What different actions can we take going forward? So whether it was an implementation to our benefits plan or whether it was rolling out a new piece to our onboarding process, let's do an analy...

What is the Extended Workforce? Insights from Utmost on We're Only Human from 2021-02-12T11:11:31

"The way work is getting done is increasingly flexible and it gives the worker the power of choice. That choice serves both the worker and the end enterprise." 

Dan Beck, COO of Utmost Listen

HR Analyst Day *Podcast Takeover* Featuring Engagedly on We're Only Human from 2021-02-05T11:51:40

"Be gentle with yourself. I think we can all afford a little compassion and we're often able to give that to others easier than we're able to give it to ourselves. Give yourself time for introsp...

Engaging a Field-Based Workforce-Lessons from Nussbaum Transportation on We're Only Human from 2021-02-02T13:50

"You can reconcile accounting, but you can't always reconcile people."

Jeremy Stickling, Chief Administrative Officer at Nussbaum Transportation

We're Only Human -- Episod...

Empowering Your Internal Experts for Better Learning Outcomes on We're Only Human from 2021-01-22T09:07:31

I really do believe this is a moment for learning and training that could see a transformation that benefits learners. 

Simon Greany, Elucidat

We're Only Human -- Episode ...

Measuring Productivity in the Modern Workplace: Prodoscore on We're Only Human from 2021-01-15T09:55:02

"We can't forget about being human."

Tom Moran, Chief Strategy Officer, Prodoscore

We're Only Human -- Episode 102

When workers gathered to work on assembl...

Mediocrity, Clarity, and Personal Brand with Carla Patton on We're Only Human from 2021-01-07T10:57:59

"We allow business leaders to dictate things based on who they like, who they golfed with the last weekend, and things like that when it should be: 'Who is doing the work and who is a benefit to...

How Paypal Maps and Creates Employee Journeys on We're Only Human from 2020-12-10T11:00:11

"We map the employee journey and experiences that an employee has. We do things where we can really hear, learn, and better understand the employee sentiment, directly from employees. We have fe...

Ashley Furniture Saved ~$5 Million with Employee Retention: Featuring Humantelligence on We're Only Human from 2020-11-27T06:22:39

"So you're about to go into a meeting physically or remotely, you click on the team on the calendar invite and it'll pull up the culture of that meeting. Imagine EQ everywhere, and you're delive...

How to Drive Business Innovation from Within HR on We're Only Human from 2020-11-12T10:45:26

"Human resources is ripe for innovation right now. Innovation is definitely a place of great opportunity within human capital. We should be constantly looking out for how we can leverage what ot...

How Do I Support a Remote Work Culture? A Q&A Episode on We're Only Human from 2020-10-22T15:17:07

"My company is going remote because of COVID. How do I transition our culture over?" 

We're Only Human -- Episode 97

In today's episode, Ben takes three audience questions: 

How Takeda Radically Transformed Its HR Operating Model on We're Only Human from 2020-10-15T15:44:47

"I think you can't make the mistake of designing an optimal, or academically perfect HR operating model in a vacuum. It really must be aligned with your fundamental business strategy and the ove...

Why Learning is the Superpower We All Need: The Upskilling Imperative on We're Only Human from 2020-09-30T12:39:57

"And to me, just hands down learning is the future of work. Let's just put a period on that. That's how I feel about this.  We've entered this era of where there's continuous, rapid change. It j...

Your Brain on Change Management-Google's Travis Hahler on We're Only Human from 2020-09-23T08:48

"One of the things that I find most fascinating about using neuroscience in the [change management] work that I do is that there's a lot of really common misconceptions about neuroscience." Trav...

Groundbreaking Research on Organizational Agility with Oracle on We're Only Human from 2020-09-17T09:00

"What we're telling customers is that we can help make work more human. First is really putting empathy at the forefront of the employee experience. It's up to HR to work with leadership and cre...

Identifying the Skills of Enterprise Organizations with Starmind on We're Only Human from 2020-09-10T08:42:14

"At the beginning of my career, HR was looked at as a necessary evil. Now it's completely flipped to where HR is the driving force for how companies grow and expand." Eric Storm, Starmind

Blockchain, Skills, and the Future of Work with the Velocity Network Foundation on We're Only Human from 2020-09-03T12:15:10

"We as an industry are driving toward the cliff and the HCM [technology] vendors are competing over who offers better tire pressure." Dror Gurevich, Velocity Network Foundation

We're Only...

Virtual Open Enrollment and Benefits Communication Strategies on We're Only Human from 2020-08-28T09:40:19

"We need help communicating the benefits we pour our hearts and souls into and making them successful for our employees."

Jesse Albro, Flimp Communications

We're Only Human Episode...

Combining Learning, Technology, and Culture with Christopher Lind on We're Only Human from 2020-08-18T08:00

"For me it's always been about focusing on how we can use technology to transform the way we develop, grow, and care for our employees." Christopher Lind, learning technology leader at GE Health...

Compassion and Connection: Keys to a Better 2020 on We're Only Human from 2020-08-06T07:17

"This year has really redefined what compassion means to me. The need to have compassion for others, whether it's wearing a mask for those at high risk when I'm going into a store or what role I...

We're Only Human 87: This Company Screens Thousands of Candidates to Improve Inclusive Hiring Outcomes from 2020-07-22T12:23:33

"That hiring maanger still has a view of the candidate's abilities and skills without being exposed to their race, gender, or ethnicity." Scot Sessions, Talvista

Did you know th...

We're Only Human 86: Working on the HR Tasks that Matter with Amit Parmar from 2020-07-15T07:30:46

"What really excites someone to join a company? Why do they stay at the company? Every person you talk to has a different story." Amit Pamar, HR executive at Unisys

This conversation happ...

WOH 85: Stop Apologizing for Being in HR from 2020-07-08T14:34:40

"We need to own what we do. We've been apologizing and apologetic for being in HR instead of owning what we do. Every other profession says, I'm a salesperson, I'm a finance person. I'm a market...

We're Only Human 84: Job Seeker Nation Report Shows Anxiety and Opportunity from 2020-07-01T06:50:05

"And then the other piece of it was just the fear of losing a job increased dramatically... So the top line headline was one of anxiety in the marketplace."

Jeff Rohrs, Jobvite

In ...

WOH 83: Balancing Candidate Experience and Objective Hiring with AI from 2020-06-19T05:56:32

"The assessment traditionally has seemed a bit disconnected from the job role. This can come across as friction. You've worked hard to find a candidate and you want them to join--this can seem d...

WOH 82: Hiring for Neurodiversity - A Case Study from 2020-06-10T13:02:18

"We are wasting talent. We can't afford as a nation, as a society, to waste talent." 

 Brenda Weitzberg, Founder and Executive Director of Aspiritech

When we talk about diversity i...

81: Rethinking Work, Productivity, and Engagement in the Modern Workplace from 2020-04-21T05:48:19

"People don't want flexibility. they want complete control over their time."

Today, we keep hearing that flexible work is the way to go. People want it. They crave it. 

Yet in toda...

WOH 80: 11+ Ideas to Engage and Support Your Remote Teams from 2020-04-13T09:23:44

In recent weeks the podcast has covered critical topics like the Families First Coronavirus Response Act and how HR technology providers are supporting businesses during this time. Today, we're ...

WOH 79: How Employers Are Responding to Shutdowns, Quarantines, and Coronavirus from 2020-04-06T09:08:33

"As the head of HR, I'm now suddenly expected to be a doctor, virologist, and epidemiologist." 

That quote came from a discussion with an HR leader in the last few days, and it clearly ou...

WOH 78: Families First Coronavirus Response Act - What Employers Need to Know from 2020-03-30T07:06:37

"Here's my general advice for businesses--don't be afraid to get help."

In recent weeks a flurry of legislative activity has led to numerous laws to help employers and businesses dealing ...

WOH 77: Implementing the Agile Talent Acquisition Methodology at BBVA from 2020-03-12T07:30

Agile talent acquisition? What's that? 

Many of the talent leaders we encounter have heard of agile as it pertains to the software development industry, but what lessons does this methodo...

WOH 76: What a Study of 1,000 SMB Companies Tells Us about HR from 2020-03-04T08:19

"HR is representing the people at your organization that deliver the results of whatever mission you have... There is no greater voice for the people than HR."

We hear so much about larg...

WOH 75: What if Your Employees Could Use PTO For Anything They Want from 2020-02-26T10:19:22

Employee paid leave is often overlooked because it has been around for what seems like forever. It's fairly standard, and the biggest advancement in recent history has been moving from a split v...

WOH 74: Using Internal Podcasts to Communicate with Deskless Workers from 2020-02-12T09:11:31

Today, more workers than ever are in roles that do not provide them with an office, a desk, or even a computer or email address. Forbes says that more than 2 billion workers work in a deskless e...

WOH 73: What it Takes to Mentor Women (and Men) from 2020-01-23T08:00

In our study on Disruption and Reskilling, we found that one of the top ways employees want to learn new and different skill sets is through coaching and mentoring. However, mentoring is one of ...

WOH 72: How Intel Designs Intentional Candidate Experiences from 2020-01-13T08:00

Employers have been talking about candidate experience for years, but many of them still struggle to make it better in practical ways. Should they focus on technology? The interview? How the cul...

WOH 71: How to Scale HR with a Growing Business from 2019-12-16T08:00

As a business grows we hire more people, but how do you manage the growth of the HR team? What roles do you hire for? How do you align with the business? In this conversation, Ben interviews K...

WOH 70: Hint: There's No Perfect HR Tech System for Everyone from 2019-12-09T08:00

Did you realize that there's no perfect system for every HR technology buyer? Also, did you know that applying HR technology to a broken process is a surefire way to make the wrong steps even mo...

WOH 69: Pricing Skills Versus Jobs with Labor Market Intelligence from 2019-12-02T08:00

Today's workplace is more flexible and fluid than ever before. In some cases, jobs are too broad, vague, and slow-moving to account for the speed of business. That's why skills have become more ...

WOH 68: How to Approach HR Like a CFO from 2019-11-21T09:00

We hear all the time that HR needs to be more financially minded. It's too soft. The problem is when Ben asks audiences how many get into HR because they like ROI, numbers, and data, two hands g...

WOH 67: Filling Critical Skills Gaps for Today's College Graduates from 2019-11-11T08:26

Thousands of students are graduating every day with a lack of understanding of the basics of how to interact professionally at work. Everything from etiquette to basic resume preparation is miss...

WOH 66: Trends Driving 4x Growth in HR Analytics Teams from 2019-11-04T07:00

Employers have increased their focus on measurement in recent years with a 4x growth in the number of companies with an HR analytics team. Why this relatively sudden change, and what can it tell...

WOH 65: Delivering HR Technology for 75,000 Global Employees at Emerson Electric from 2019-10-17T08:52

Recently Ben had the opportunity to attend Oracle Open World and speak with some amazing HR leaders at companies doing business across the globe. This is one of the interviews from that event. B...

WOH 64: How to Engage Remote Teams and Virtual Workers from 2019-09-24T06:14

Today, almost every company has workers that are either remote, telecommuting, or virtual. There is incredible value in this for businesses and for workers, but the challenge comes in e...

WOH 63: 5 Lessons from the Best Midsize Employer in the US from 2019-09-09T10:29:18

What does it take to be a best place to work? Or, perhaps a Best Place to Work, in official terms? 

In this episode, Ben recaps some of the key ideas and pointers shared by Juanita Phili...

62: How to Repond to Negative Glassdoor Reviews with Chad Roudebush from 2019-08-20T06:46:23

It's a candidate's market out there. Ghosting, highly competitive hiring practices... It's all over, and it seems like no company is shielded from the brunt of this disruption. 

In today...

61: Why You Shouldn't Pick Low-Hanging Fruit as a New Leader from 2019-07-30T11:59:26

Should employers be onboarding their leadership talent the same way they bring on an hourly worker or an individual contributor? 

No, yet so many firms have a single approach to...

Episode 60: 69% of Job Seekers Would Not Reapply After a Negative Experience from 2019-07-19T13:55:18

What if your candidate pool shrank by 70% after every job you filled? According to new research, seven out of 10 job seekers would not reapply with your company after a negative candidate experi...

We're Only Human 59: Stomping out Stereotypes with AARP's Heather Tinsley-Fix from 2019-07-10T09:49

When we think AARP we think retirement, but with more workers staying in the workforce even longer than ever before, the organization is increasingly focusing on careers and employment conversat...

We're Only Human 58: Open Sourcing the Recruiting Playbook from Northwestern Mutual from 2019-07-01T08:05

What if you had a way to continuously research and qualify candidates, creating a never-ending pipeline of interested individuals ready to take the jobs your company is hiring for? That's the vi...

We're Only Human 57: Prioritizing D&I at Online Gaming Firm NCSOFT from 2019-06-19T13:58

Many HR leaders are guilty of being overloaded and failing to keep tabs on the external environment outside the business. They may be buttoned up on the inside, but forces and factors outside th...

We're Only Human 56: How Delta Airlines Designs its Candidate Experience from 2019-06-03T10:03

One of the negative consequences of today's talent acquisition processes is that we have so many more candidates that don't get picked for open jobs. With one-click apply, the availabil...

We're Only Human 55:The HR Leader's First Year on the Job from 2019-05-23T14:24:35

Leading an HR team is a complex series of tasks. Not only are you driving value for the business and caring for the employees, but you're also running a team of HR pros dedicated to improving th...

We're Only Human 54: Forecasting The Future Jobs of HR and Recruiting from 2019-04-22T08:18:59

If you could look out into the future and predict how HR and talent acquisition jobs might change in the next few years, what would you expect? Robots? AI? Something else? 

In today's sh...

We're Only Human 53: How to Partner with Your Talent Analytics Team from 2019-03-18T07:05

Organizations that have analytics talent, whether it's a dedicated team or just a single data-loving person within the HR function, often struggle with how to leverage the expertise they bring t...

We're Only Human 52: The Top 3 HR Tech Implementation Mistakes from 2019-03-06T08:39

Okay, you've selected your HR tech solution. You've signed the paperwork. Now it's time for implementation--are you ready? 

Technology implementations, regardless of whether you're using...

We're Only Human 51: IBM #Think2019 with Special Guest Madeline Laurano from 2019-02-20T06:08

Last week Ben and his closest 40,000 friends visited San Francisco for the 2019 IBM Think Conference. The event, despite the rainy weather, was a smashing success. HR Track sessions were standin...

We're Only Human 50: Hitting a Milestone (Plus Special Guests) from 2019-02-12T08:21

Welcome to our 50th episode! In today's show Ben takes a different approach with a solo show to catch up on some happenings at Lighthouse Research, some of the key activities coming up on the re...

We're Only Human 49: New Research On Diversity and Inclusion Technology from 2019-02-05T09:00

Talking about D&I is nothing new for HR leaders, but what are you actually doing to measure and improve your firm's approach? For some time the need was there to help people see why diversity ma...

We're Only Human 48: How to Use Hackathons and Coworking to Engage Employees from 2019-01-23T08:55:16

Hackathons are often seen as a tool for creating new software products, but did you realize that they could be used to create a more engaged workforce as well? 

In today's show, Ben inte...

We're Only Human 47: Using Mission-Focused Learning to Improve Learner Engagement from 2019-01-14T07:34

Recent research from CLO Media shows that the number one performance metric reported by Chief Learning Officers for learning initiatives is employee engagement. But is this the right metric? Doe...

We're Only Human 46: New Methods for Educating the Future Leaders of HR from 2018-12-18T10:11

Today, everyone is fascinated with talking about the "future of work." But who is the future of work? That's right--students. The kids (we're old enough to call them kids, right?) that are comin...

We're Only Human 45: How to Pursue a Culture of Learning Innovation from 2018-11-30T13:28:01

Ask almost any business leader, and they'll tell you that they want their organization to have a culture of learning. However, in today's discussion, Mark Onisk points out that firms often fail ...

We're Only Human 44: 3 Ways to Incorporate Agility into Talent Management  from 2018-11-07T08:36

Companies are putting more focus on helping people grow and develop not just for engagement purposes, but to field a workforce with greater potential and possibilities.  -John Taylor, RiseSmart   ...

We're Only Human 43: IBM Leaders Share How Algorithms and Bias Affect Us from 2018-10-31T12:46:56

Recently Amazon announced it had shut down a talent-finding algorithm built by its internal team. Why? Because it was perpetuating bias against women at the tech giant, which is unacceptable in ...

We're Only Human 42: How to Prioritize Learning in the Business from 2018-10-24T06:12

Is learning a priority for your business? It better be. Research shows that learning, development, and growth opportunities are some of the most highly prized components of the employment relati...

We're Only Human 41: HR Leaders, Stop Treating the Symptom from 2018-10-11T16:00:37

"HR should see themselves as the sole source of people exertise in any organization... You don't go to IT to get ideas on how to formulate product. You go to them for [technical] expertise."

We're Only Human 40: How Southwest Airlines Lives and Breathes Corporate Culture from 2018-08-23T13:39:39

Does corporate culture matter? Does it really? In today's interview, Ben talks with Collette Williamson of Southwest Airlines about the company's approach to culture, hiring, and training. It's ...

We're Only Human 39: Ohio Living Serves 70,000 Clients Annually with Core Values from 2018-07-31T07:33:06

Do you know the core values of your business? Do your employees? More importantly, do they live them? 

In today's episode, Ben interviews Dana Ullom-Vucelich, Chief Human Resources Offic...

We're Only Human 38: How to Take Advantage of the Human Qualities of Work from 2018-07-12T08:25

What does it mean to be human?

With all the discussion of robots, AI, and machines at work, is there a clear delineation between what humans can do that software can't? In today's discus...

We're Only Human 37: Taking a Different Approach to Safety Training from 2018-06-26T13:35:20

Safety training is boring. It's blah. It's a waste of time and resources. Right? Or is it the foundation for creating a workplace where employees can thrive? As you'll hear during the show, the ...

36: How to Run an HR Department of One from 2018-06-14T11:48:31

If you've ever worked for a company where you were on the solo HR practitioner, you know the realities of trying to get it all done with limited resources. In today's episode Ben shares insights...

35: Can Storytelling Improve Your Credibility and Influence? from 2018-06-04T10:15:30

Think about the last time you had to present some data. It could have been an employee survey. It could have been a standard metrics meeting. Whatever the case, did you do the thing that virtual...

34: How to Benchmark Your Use of HR Tech with Other Firms from 2018-05-23T08:03

How does your company use HR Technology? Does it? To what extent? 

In today's interview, Ben speaks with Erin Spencer of Sierra Cedar. Erin is a data whiz and statistics nut who ...

33: How to Measure Your Success in an HR Career from 2018-05-16T06:32:47

If you know anyone who is considering a career transition or has recently moved to a new role, this is the episode for them!

How do you measure success as an HR leader? Is it in ...

32: 3 Stories that Highlight the Impact of AI on Human Resources from 2018-05-08T13:38:12

If you and I have had a conversation in the last six months, there's a good chance we talked about AI in some form or fashion. Artificial intelligence, algorithms, bots, and other tools are maki...

31: CIO Shares How HR Can Build Better Relationships with IT from 2018-04-30T19:46:17

One of the things that IT has in common with HR? They're often one of the last considerations when making changes to strategy. Despite quite a few commonalities, IT and HR teams don't always get...

We're Only Human 30: Should HR Ditch the Annual Engagement Survey? from 2018-04-17T07:21:22

Are your current HR practices engaging or disengaging your workforce? How do you know? 

In a recent webinar most of the attendees admitted that their practices were disengaging w...

We're Only Human 29: Go Old School to Improve Your Technical Recruiting from 2018-04-11T07:57:34

In virtually every research study you see on talent acquisition trends and challenges, hiring technical talent shows up at the top of the list. It's not only a trend, because almost every compan...

We're Only Human 28-4 Millennial Myths and a Very Hard Truth from 2018-04-03T17:01:20

Millennials are entitled--they think they need a trophy. Millennials need constant praise and feedback. Millennials can't survive without technology. 

These kinds of conversation...

We're Only Human 27: Learning Measurement and Business Impact with Kevin M Yates of McDonald's from 2018-03-26T09:07:04

Episode 27: Learning Measurement and Business Impact

One of the hard things for HR leaders to do is understand if the work they are doing actually has an impact on the business. ...

We're Only Human 26: How to Make the Most of Your Next HR Conference from 2018-03-19T05:59:13

Think about the last conference you attended. What did you learn?

No, specifically, what did you learn?

Research tells us that within a few days we forget most of...

We're Only Human 25: How to Forecast Hiring Needs and Lead a Recruiting Team from 2018-03-13T07:07

How do you forecast hiring needs before you need to start recruiting? What's the difference between working as a recruit and leading a team of recruiters? 

In today's episode of ...

We're Only Human 24: Learn How The Best Team Wins from 2018-03-05T09:33:51

Want to win a free book? Share this episode on your LinkedIn feed, tag me and 2 or more of the BEST people you've ever worked with, and you'll be ...

We're Only Human 23: New Research on Addressing the Skills Gap in the Workplace from 2018-02-21T06:58

The skills gap is a challenge for many organizations, but how do we address it? Read any news article and it seems as if the United States has a looming crisis on its hands around critical skill...

We're Only Human 22: Using Referrals and Purpose: How AlliedUniversal Hires 90,000 Workers a Year from 2018-02-08T06:00

How does something as seemingly simple as purpose fit into a company's hiring plans, especially when those plans involve hiring more than 90,000 people a year? That's a core part of the conversa...

We're Only Human 21: HR Tech Vendor Demo Makeovers with George LaRocque from 2018-01-30T09:27:14

Demos! Within the sales process, HR technology vendors often put more effort on prospecting and phone conversations than on the demos themselves. That's why more than a dozen people recently wei...

We're Only Human 20: Growing a Company With Your Heart from 2018-01-16T10:22

Customers come first. Time is money. Tie it to the bottom line. 

In each of these instances, we think we're serving the business. But what if we thought first with our heart inst...

We're Only Human 19 - Lessons on Culture & Engagement from the Trucking Industry from 2017-12-30T08:50:30

Host: Ben Eubanks

Guest: Randy Swart, COO, A. Duie Pyle

What would you do if you found out that you were facing a drastic shortage in the primary candidates you h...

We're Only Human 18 - How to Become a Chief Operating Trouble Maker in HR from 2017-11-30T08:47

Host: Ben Eubanks

Guest: Jill Kopanis, VP HR, Dynamic Dies

We’ve heard the “seat at the table” conversation repeated over the years, but what if that’s all just a...

We're Only Human 17 - How to Build a Performance Management Approach That Works from 2017-11-13T08:47

Performance management is one of the most hated HR systems in existence. Yet virtually every employer has a need to measure performance, set goals, and give feedback. So, what’s the right balanc...

We're Only Human 16 - The Neuroscience of Learning Content from 2017-10-30T08:47

Ask any business leader, and they’ll tell you they invest in the development of their workforce with the goal of improving performance. Yet the training and content delivery methods of the past ...

We're Only Human 15 - HR Compliance vs. Being a Great Employer from 2017-09-25T08:46

HR compliance is a necessary evil in the workplace. Rarely do employers make it to the top of the “best employers” lists by handling FMLA or DOL regulations well. Yet time and time again we see HR ...

We're Only Human 14 - Reinventing Recruiting- An Interview with Terry Terhark from 2017-08-17T10:45

Tried to find a new job lately? It’s easy to feel like a rat in a wheel, running faster and faster yet getting nowhere. Despite this being a candidate’s market, it’s easy to feel like you are never...

We're Only Human 13 - Calculating the ROI of Human Resources from 2017-07-24T15:00

We're Only Human 13 - Calculating the ROI of Human Resources

Host: Ben Eubanks

Guest: Mary Ila Ward

ROI. Measurement. Data. Analytics.

Each of these words has th...

We're Only Human 12 - The Value of HR Certification: Q&A with Kristina Minyard from 2017-06-29T14:00

We're Only Human 12 - The Value of HR Certification: Q&A with Kristina Minyard

Host : Ben Eubanks

Guest: Kristina Minyard

The Value of HR Certification: Q&A with Kristina...

We're Only Human 11: Using Talent Mobility Tech to Create Employee Engagement from 2017-06-16T14:00

We're Only Human 11: Using Talent Mobility Tech to Create Employee Engagement

Host: Ben Eubanks

Guests: Carsten Busch, Laura Fuller, Lumesse

Why do employers often hire e...

We're Only Human 10 - Your Employees aren't Innovative Enough from 2017-05-24T14:00

We're Only Human 10 - Your Employees aren't Innovative Enough

Host: Ben Eubanks

Guest: Ruth Veloria, Executive Dean of the School of Business, University of Phoenix

Accor...

We're Only Human 9 - Sourcing, Recruiting, and Organizational Priorities from 2017-05-10T14:00

We're Only Human 9 - Sourcing, Recruiting, and Organizational Priorities

Host: Ben Eubanks

Guest: Madeline Laurano, Co-Founder, Aptitude Research Partners

Sourcing isn't ...