Podcasts by Wil and Wes and the Schedulefly Journey

Under the influence (Wes) from 2018-04-21T14:50:20

Don't hate the players, hate the game (Wes) from 2018-04-17T12:30:49

Incremental vs. Exponential growth (Wes) from 2018-03-21T12:19:25

Wes talks about these and how SF is sort of in between.

Remove the friction (Wil) from 2018-03-19T10:08:12

Wil talks about creating a competitive advantage by removing the friction and making it easier for customers to do business with us.

Not crossing the line (Wil) from 2018-03-15T14:30:17

Wil talks about his son's comments about a video game that keeps adding features...

Less reps, more rest (Wes) from 2018-03-14T12:50:42

Wes discusses a fitness conversation with Wil and how it applies to SF.

Stick with the basics and you'll be just fine (Wil) from 2018-03-13T12:27:12

Nuff said in the title. Give it a listen.

Talking smack about your competition (Wes) from 2018-03-08T23:22:29

Wes tells a story of a desperate sounding tactic used by a competitor of Schedulefly.

Drawing a line in the sand (Wes) from 2018-03-01T16:20:17

Wes talks about drawling a line in the sand and why we choose to do so. The talk mentions a section of a great book called Rework, which can be found here. https://www.amazon.com/ReWork-Change-Way-...

Leaning into our strengths (Wil) from 2018-02-23T11:15:37

Wil talks about what we do well, what we enjoy and focusing on just those things.

Closing the sale (Wes) from 2018-02-20T12:47:37

Wes talks about sales people's goals vs the company goals.

No fear (Wil) from 2018-02-19T18:00:17

Wil talks some more about fear and decision making in our business.

Zero pressure to grow (Wes) from 2018-02-14T15:08:37

Wes talks about how nice it is to own a business that is under no outside pressure to grow, which consequently is a big reason why we grow.

Authenticity and fear (Wil) from 2018-02-12T16:09:57

Wil talks about both and how they work for Schedulefly

280K users - 35 support emails and 10 phone calls/day (Wes) from 2018-02-07T16:09:27

Wes talks about the amount of customer support we have at Schedulefly.

We're it (Wil) from 2018-02-01T16:45:50

Wil talks about where we fit in an industry with funded competitors. This is awesome.

Why i'll never say yes to this feature (Wes) from 2018-01-30T15:37:03

Wes talks about a recurring feature request that will never be built at Schedulefly.

Whatever it takes (Wil) from 2018-01-28T15:01:34

This is a great podcast from WIl on doing whatever it takes (often they are things that don't scale) in the early days of starting a business.

I'm gonna need air cover (Wes) from 2018-01-23T14:58:33

Wes talks about the phrase guilty by association.

Number 7,000 will be like number 1 (Wil) from 2018-01-22T18:55:05

Wil talks about our continued excitement for the way we grow and the way we run this business.

One great restaurant at a time (Wes) from 2018-01-19T19:06:25

Wes talks about how it never gets old signing up one customer at a time. It will never get old and we will never need to speed it up.

It's Ok. I still like you. Remain calm. (Wil) from 2018-01-11T13:49:41

Wil talks about a free smoothie offer he's cashing in but wonders about the reason for the offer in the first place.

Being like our customer (Wes) from 2018-01-11T13:45:31

Wes talks about what a good match we are for the customers we serve. In many ways - we operate just like they do.

Start so simple, you're afraid they might laugh (Wes) from 2017-12-21T16:00:09

Wes tells a story about a buddy and his business and the opportunity he has to helps his customers with really simple, yet PIA, things.

Uh, how does the customer fit into all of this? (Wil) from 2017-12-21T15:58:02

Wil ponders the reasoning behind grow fast and exit (a venture backed approach) vs building something really valuable over time that makes life better for the customer.

A terrible salesman gets lucky (Wes) from 2017-12-15T15:21:17

Wes tells the story of showing Schedulefly to our 1st paying customer 10 years ago - a customer who is still with us today.

What's happening in restaurant employee scheduling right now (Wil) from 2017-12-15T15:09:47

Wil talks about where we fit in our industry in an increasingly crowded market.

Consistency and Repetition (Wes) from 2017-12-14T15:02:04

Wes talks about the Schedulefly brand.

Hell Yes or No - Cityfly (Wil) from 2017-12-11T17:19:13

Wil talks about a new tool we've built that took awhile to become a Hell yes.

Thoughts on the future of restaurant employee scheduling (Wil) from 2017-12-09T10:30:42

Wil talks about our industry and where we fit.

If we took the money...(Wes) from 2017-12-05T12:57:45

Wes tells a funny story about a conversation with an investor.

The hay is out back, 1st bail is free (Wil) from 2017-12-05T12:56:18

Wil tells a funny camp fire story about Schedulefly and they way we do business.

Old school (Wes) from 2017-11-26T18:41:30

Wes talks about being old school and focusing on stuff that does not go out of style.

When an experience turns into a commodity (Wil) from 2017-11-21T13:11:50

Wil talks about a restaurant he once loved that made some small, seemingly insignificant, changes that actually hurt the customer experience.

Mattering (Wes) from 2017-11-21T13:08:52

Wes talks about mattering and the life long journey of figuring out what really matters.

Hundreds of new features (Wes) from 2017-11-13T12:32:02

Wes talks more about competing on features and the race to a big slow mess.

Just because we can, doesn't mean we should - part II (Wil) from 2017-11-12T18:48:11

Wil talks more about things we could do but don't and why...

Fishing with a VC (Wes) from 2017-11-08T13:50:06

Wes walks through a hypothetical idea from an investor to make Schedulefly successful.

Danny Meyer and the little things (Wil) from 2017-11-08T13:48:28

Wil talks about restaurateur Danny Meyer and his approach to hospitality and a call Wil received from someone on his team.

What I learned waiting tables (Wes) from 2017-11-06T13:40:37

Wes talks about the things being a server taught him about life and business.

Reliving the movie Airplane when ordering stationery (Wil) from 2017-11-06T13:37:05

Wil talks about a humorous, frustrating experience when re-ordering Schedulefly stationery.

A future we never wanted (Wes) from 2017-11-03T12:31:43

Like Dr. Emmett Brown said best - tiny decisions and interactions made now can have drastic effects on the future. Wes talks about an opportunity that could have erased the future as we know it.

A constant in a world of change (Wil) from 2017-11-03T12:25:03

Wil talks about how frequent changes in technology and products can be dreaded by customers who are looking for products and services they can rely on. Useful ones that don't keep changing.

Taking pride in polishing a glass (Wil) from 2017-10-18T14:40:41

Wil talks about a conversation he had with Van Nolintha - the owner of 2 very successful restaurants.

Never leave fish to find fish (Wes) from 2017-10-18T14:20:45

Wes talks about a lesson that's been learned over and over again - leaving fish to find bigger fish. It rarely ever works.

Technology doesn't make a restaurant successful (Wil) from 2017-10-13T13:40:48

Wil talks about what makes a great independent restaurant successful - and it's not technology.

When breaking up is easy to do (Wes) from 2017-10-13T13:32:26

Wes talks about a customer that we lost due to them needing more from their scheduling software. Rather than add more software to try and grow with them - we congratulate them and send them on thei...

We're not for everybody, and that's okay (Wil) from 2017-10-07T11:04

Wil talks about our philosophy on not being here to serve all types of restaurants and why.

The sales person wins, the company loses (Wil) from 2017-10-03T16:42:22

Wil talks about sales people and their incentive to bring on new business. In some cases, aggressive sales can actually back fire and tarnish the company's brand.

Timing is everything (Wes) from 2017-09-30T22:29:56

Wes talks about the the teeny tiny chance that mentioning Schedulefly to a restaurant owner would actually coincide with it being an important problem she is looking to solve. So rather than bother...

Just because we can, doesn't mean we should (Wes) from 2017-09-19T16:39:36

Wes talks about features and settings and things that could be added to our software and why we typically leave them out.

We'd be honored, if you would join us (Wil) from 2017-09-19T15:57:46

Haha - that's what Darth Vader said to Han Solo, Chewbacca and Princess Leia when they surprisingly walked into a room where he sat - in the movie Empire Strikes Back. Will tells the story of a gen...

The perfect customer (Wil) from 2017-09-14T12:05:43

Wil talks about our focus on the perfect customer and how we are building a sub culture - or community - of like minded customers. The cool thing is many of them are very similar to us.

Being an admirable company (Wes) from 2017-09-14T12:02:49

Wes talks about doing less and resisting the urge to write more software, add more products and hire more people. Doing so helps Schedulefly stand out from the pack and even causes some to admire h...

K.I.S.S (Wil) from 2017-09-07T20:10

Wil talks about keeping things simple and while most people and companies would like to - it's really tough to do so - especially once success has begun to happen.

What's your exit strategy? from 2017-09-06T13:02:30

Wil talks about the topic of having an exit strategy for your business. Should you have one? Maybe. Maybe not. I guess it depends on what makes you happy.

Golfing with a VC (Wes) from 2017-09-05T22:41:18

This is the story of randomly being paired up with another golfer who happened to be a VC that's invested money in one of our competitors. He was actually a great guy.

What would you do with $1,000,000? (Wil) from 2017-08-31T15:20:10

Wil tells the story of a VC who asked us - shortly after we got started - what we would do with a $1M investment. The answer is great.

Ignoring your competition (Wes) from 2017-08-31T14:44:10

Wes talks about how we are raised and taught to compare ourselves (as chlidren and as adults) to other people and also to other businesses. Worrying about other people and what they are doing and t...

Keep making fries (Wil) from 2017-08-30T17:49:05

Wil tells a story about a company that wanted to purchase Schedulefly and claimed they could easily build a product like ours and compete with us if we didn't sell. We knew better, and he talks abo...

Fresh new company with same old selling tactics (Wes) from 2017-08-29T15:17:04

Wes talks about how doing proven things that worked in the past and that everyone does might not line up with what you believe personally and might not be the best ways to create a brand people rea...

The fallacy of the land grab (Wil) from 2017-08-28T19:07:17

Wil talks about an alternative to grabbing as many customers as possible and as fast as you can - which might be difficult if there are investors involved. We've found that eventually most customer...

Integration - Hell Yes or No (Wes) from 2017-08-28T14:22:46

Wes continues the topic of applying Hell yes or no logic to our business. It actually works well too in our personal lives as it turns out...

Apps - Hell Yes or No (Wes) from 2017-08-28T14:21

Wes talks about applying hell yes or no logic to writing apps for devices.

Immeasurables of what we do and don't do (Wil) from 2017-08-28T14:19:15

Wil talks about doing things where the results are tough to measure - but feel right and are enjoyable and good for our brand.

Fear vs Love (Wil) from 2017-08-28T14:10:10

Wil talks more about doing things that matter to us and our customers versus things that others do - for fear that we won't keep up.

Doing what we enjoy doing and what we are good at (Wil) from 2017-08-21T18:37:16

Wil talks about us figuring out what we actually enjoy doing and doing that - versus many things a business is supposed to do like social media, partnerships, email campaigns etc.

Wil joins Schedulefly - sales, partnerships, trade shows and ties. (Wil) from 2017-08-21T17:48:26

Wil talks about the early days of selling, trade shows, partnering and looking for a tie to wear. None of which we did for very long.

Our team - 5 guys in North Carolina (Wes) from 2017-08-09T19:08:18

This is a story about how the 5 of us met.

Introduction to our Schedulefly Journey (Wes) from 2017-08-08T14:13:37

In our 1st episode, Wes talks about why he and Wil decided to do a Podcast and why Schedulefly was created.