Podcasts by Digital Excellence Podcast
The WUA Digital Excellence Podcast contains in-depth interviews with professionals from various industries. Together with an expert they talk about achieving Digital Excellence. How do they handle this? What drives them? Learn from the conversations and be inspired.
WUA is an independent research agency in the field of digital experience benchmarking. Every year, WUA maps the experience of more than 50,000 (potential) customers in the field of digital acquisition, retention and service customer journeys based on validated research models. With the Digital Experience Benchmark of more than 27,500+ websites and apps, we provide insight, direction and energy to organizations in more than 21 countries in order to strive for digital excellence.
Further podcasts by WUA
Podcast on the topic Technologie
All episodes
DEM2021 - Ivonne van den Heuvel (ANWB): “Digitaal moet eenvoudig zijn" from 2021-09-20T13:52:11
DEM2021 - Ivonne van den Heuvel (ANWB): “Digitaal moet eenvoudig zijn" by WUA Global
Listen
DEM 2021 - Bart Liebregts (KPN) "Klanten verwachten steeds meer van het digitale kanaal" from 2021-09-16T08:29:27
DEM 2021 - Bart Liebregts (KPN) "Klanten verwachten steeds meer van het digitale kanaal" by WUA Global
Listen
DEM2021 - Lars Smit (ANWB): "Combineer gezond boerenverstand met testen en valideren!" from 2021-09-14T06:53:59
DEM2021 - Lars Smit (ANWB): "Combineer gezond boerenverstand met testen en valideren!" by WUA Global
Listen
DEM 2021 - Didy Bos (Greenchoice): "Wij willen de klantvriendelijkste energieleverancier zijn" from 2021-09-09T10:44:55
In het kader van de Digital Excellence Monitor 2021 interviewen we de winnaars in de verschillende branches: in deze aflevering spreek ik met Didy Bos, senior online marketeer bij groene energielev...
Listen
DEM 2021 - Fenna Posthuma (ANWB): "Ik moet blijven luisteren, blijven kijken en blijven testen!" from 2021-09-07T13:12:04
In het kader van de Digital Excellence Monitor 2021 interviewen we de winnaars in de verschillende branches: in deze aflevering spreek ik met Fenna Posthuma, productmarketeer ANWB Credit Card. Zij ...
Listen
DEP #9: Tom de Bruyne - “CRO teams need deeper understanding of the human behind the customer” from 2021-03-18T10:26:13
In this episode of the Digital Excellence Podcast, our guest is Tom de Bruyne, he’s the founder of behavioural design agency SUE Amsterdam, where he, together with partner-in-crime Astrid Groeneweg...
Listen
DEP #8 - Tom van den Broek: My obsession is to find the sweet spot between technology & our audience from 2021-02-15T08:43:38
In this episode of the Digital Excellence Podcast, our special guest is Tom van den Broek, he’s the head of product at Dutch public news and sports organization NOS. That means: he’s not your typic...
Listen
DEP #7: Maarten Stramrood - “If you want to do e-commerce right in b2b, start with C-level support” from 2021-01-07T11:52:43
In this episode of the Digital Excellence Podcast, our special guest is Maarten Stramrood, he’s the former VP of Digital at VodafoneZiggo, and from summer 2017 until November 2020, he was the Chief...
Listen
DEP #6: Raid Naim - "Technology helps us to elevate the value of physical products" from 2020-12-22T09:24:56
In this episode of the Digital Excellence Podcast, we welcome our guest Raid Naim, he’s the Chief Digital Officer of Internetstores: Europe’s leading digital retailer for cycling and outdoor. You p...
Listen
DEP #5: Ewout Kalkman - "I have no more fights with IT, we do it all together" from 2020-12-11T09:47:51
In this episode of the Digital Excellence Podcast, we welcome our guest Ewout Kalkman. He’s the cluster lead No-Frills at VodafoneZiggo and has been working at VodafoneZiggo and the sub-brand Holla...
Listen
DEP #4: Steven van Belleghem - "A flawless experience is your customer’s minimum demand” from 2020-12-04T08:53:05
In this episode of the Digital Excellence Podcast, we welcome our special guest Steven van Belleghem. For those who don’t know him: he’s a best selling author, international keynote speaker, consul...
Listen
DEP #3: Peter Sonke: "Without strategy, you'll mistake movement for direction" from 2020-12-02T13:25:33
In this episode of the Digital Excellence Podcast, we welcome our guest Peter Sonke. He’s the former Director Online and e-commerce for Dutch telecom brands KPN and Telfort, has a background in com...
Listen
Athlon: About customer satisfaction and total mobility - Digital Excellence Podcast from 2019-10-03T09:04:52
Hans Burki and Niels van de Hoogen about their journey towards offering the best mobility solution in the market, trends in the Automotive Industry, the challenges Athlon faces and what it means to...
Listen
easyEnergy: Challenger in drukke energiemarkt - Digital Excellence Podcast Afl 2 from 2018-06-06T12:46:50
Raymond van Eck (easyEnergie) en Matthijs van den Broek (WUA) hebben het in de tweede aflevering over digital, strategie, kpi’s, trends, conversie-optimalisatie en klantonderzoek.
De WUA ...
T-Mobile Thuis en de strijd om de markt. | WUA Digital Excellence Podcast #01 from 2018-04-30T09:10:24
Maarten van der Gugten (T-Mobile) en Daan Tames (WUA) hebben het in deze eerste aflevering over digital, strategie, kpi’s, trends, conversie-optimalisatie en klantonderzoek.
De WUA Digital...