Talking to Crazy: How to Deal with the Irrational and Impossible People in Your Life - a podcast by You Exec

Do you often deal with bullies, manipulators, know-it-alls and other types
of “crazy” in your professional life? If you reason with irrational people,
it often backfires. There are, however, other ways to get across. Dr. Mark
Goulston, a seasoned psychiatrist who coaches Fortune 500 CEOs and managers
in conflict resolution, gives proven techniques to handle difficult
colleagues, remain calm under any circumstances and always get your work
done.

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