#269 - Trey & Tiffany Soucie-Howren - The Car Biz Chronicles from 2022-12-26T14:00:49

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#268 - April Palmer Part 2 - The Car Biz Chronicles from 2022-12-19T14:00:33

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#267 -April Palmer Part 1 - The Car Biz Chronicles from 2022-12-14T20:54:19

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#266 - Jeremy Wheeler- The Car Biz Chronicles from 2022-12-06T20:50:59

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#265 - Dave Foy - The Car Biz Chronicles from 2022-11-28T14:00:01

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#264 - Marco Mantenuto - The Car Biz Chronicles from 2022-11-21T14:00:01

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#263 - Andrew Sweet - The Car Biz Chronicles - from 2022-11-15T15:38:44

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#262 - When Data and Retail Don't Match from 2022-11-07T14:00:15

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#261 - What a Real Disruptor Looks Like from 2022-10-31T13:00:17

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#260 - Mental Health Monday from 2022-10-24T13:00:50

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#259 - A Tale of 2 Service Stories from 2022-10-17T18:01:46

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#258 - Mystery Guest and Special Announcement from 2022-10-10T15:15:30

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#257 - Noah Kauffman - Sit Down Edition from 2022-10-03T13:00:05

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#256 - Mental Health Monday from 2022-09-26T13:00:36

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#255 - The State of Communication is Bad from 2022-09-19T13:00:17

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#254 - What Makes a Vendor Call Great from 2022-09-12T13:00:57

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#253 - Electric Cars are Dumb, Let me Explain from 2022-09-05T13:00:26

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#252 - Time for Another Reality Check from 2022-08-29T13:00:19

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#251 - In Today's World Why.... from 2022-08-22T13:00:36

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#250 - Mental Health Monday from 2022-08-15T15:40:53

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#249 - Stop Keeping up With the Joneses from 2022-08-08T13:00:16

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#248 - Cocky or Confidence?? from 2022-08-01T13:00:39

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#247 - Ev Kelly Searle - Sit Down Edition from 2022-07-25T13:00:41

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#246 - The Role of The Sales Manager... from 2022-07-18T13:00:54

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#245 - Don't Be Neutral from 2022-07-11T13:00:31

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#244 - Independence and Autonomy from 2022-07-04T13:00:58

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#243 - Duran Cage - Sit Down Edition from 2022-06-27T13:00:27

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#242 - Mental Health Monday from 2022-06-20T18:23:48

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#241 - Retirement is dumb from 2022-06-13T13:00:07

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#240 - So Where's my Car? from 2022-06-06T13:00:34

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#239 - Even More Service with Robert Sebestyen from 2022-06-01T20:39:47

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#238 - Sit Down with Jay Goninen from 2022-05-23T13:00:17

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#237 - Some Thoughts on Service from 2022-05-16T13:00:50

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#236 - Shawn Butler and All Things Service from 2022-05-09T13:00:29

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#235 - Number 9, and Going Strong from 2022-05-02T13:00:55

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#234 - Sit Down Edition w/Tom Kline from 2022-04-25T13:00:26

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#233 - Mental Health Monday w/ Amanda Storrs from 2022-04-18T13:00

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#232 - Let's Talk About the Business Pitch from 2022-04-11T13:00

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#231 - More Vendor Shenanigans from 2022-04-04T13:00

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#230 - Mental Health Monday Cell Phone Blues Edition from 2022-03-28T13:00

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#228 - Mental Health Monday Cell Phone Blues Edition from 2022-03-28T13:00

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#229 - Good Old Attribution Time Again from 2022-03-21T13:00

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#227 - Good Old Attribution Time Again from 2022-03-21T13:00

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#228 - NADA Catch Up with Laurie Halter from 2022-03-14T15:07:35

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#227 - Kaylee Felio - Sit Down Edition from 2022-03-08T19:42:53

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#228 - Kaylee Felio - Sit Down Edition from 2022-03-08T19:42:53

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#226 - The OEM needs to stay O-U-T of Digital from 2022-02-28T14:30:22

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#225 - An Open Letter to the Industry from 2022-02-22T17:29:27

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#224 - Why I have a Favorite Gas Station from 2022-02-03T19:52:04

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#223 - Sit Down Edition w/Jay Rosenthal from 2022-02-03T19:50:56

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#222 - Mental Health Monday from 2022-01-17T14:00

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#221 - Your Reporting Sucks from 2022-01-12T17:23:11

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#220 - 2021 Look Back from 2021-12-31T16:34:21

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The Car Biz Chronicles - 407 -Mike Cavanaugh - Culture Club from 2021-12-20T14:00

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The Car Biz Chronicles - 406 - Joe Chambers & Erick Jauregui - Culture Club from 2021-12-18T15:32:15

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The Car Biz Chronicles - 405 - David Rozek - Culture Club from 2021-12-06T14:00

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The Car Biz Chronicles - 404 - April Palmer - Culture Club from 2021-11-29T14:00

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The Car Biz Chronicles - 403 - Josh Letsis - Culture Club from 2021-11-22T14:00

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The Car Biz Chronicles - 402 - Matt Raymond - Culture Club from 2021-11-15T14:00

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#219 - The Car Biz Chronicles - 401 - Whit Norrad from 2021-11-08T14:00

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#219 - The Car Biz Chronicles - 401 - Whit Norad from 2021-11-08T14:00

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#218 - Regina Woodward, Queen of Car Loans from 2021-11-02T03:18:45

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#217 - The 200th Episode!! from 2021-10-26T15:06:49

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#216 - Mental Health Monday with Marco Zwanenburg from 2021-10-18T13:00

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#215 - Minimize Useless Interactions from 2021-10-11T13:34:39

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#214 - Sit Down with the Car Guy Coffee Podcast from 2021-10-04T18:12:15

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#213 - Sit Down Edition with April Simmons from 2021-10-01T16:48

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#212 - The Cost of Blind Loyalty from 2021-09-21T20:04:42

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#211 - Mental Health Monday - Christina Joy Whittaker from 2021-09-13T16:37:12

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#210 - Digital Retail is Just the Beginning with Brian Kramer and Sandy Cerami from 2021-09-06T20:09:44

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#209 - Mental Health Mondays with Jeff Johnston from 2021-08-30T15:55:40

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#208 - Matt Tedesco, Program Manager Shift Digital from 2021-08-23T15:25:51

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#207 - A Simple Act or Gesture from 2021-08-16T15:28:44

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#206 - Return to Normal? from 2021-08-10T17:19:01

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#205 - Sports Metaphors that somehow become about BDCs from 2021-08-02T17:47:41

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#204 - Joe Ruggeri, Mental Health Monday - 2 Dudes Talk Feelings from 2021-07-26T17:53:12

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#203 - Trey Hudson, Sales Manager from 2021-07-19T17:51:42

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#202 - Team Work.. from 2021-07-13T16:41:11

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#201 - Franken-Tech Companies At It Again... from 2021-07-06T14:48:12

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#200 - Wendy Reeves, BDC Veteran from 2021-06-29T16:24:01

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Episode #199 - Mental Health Mondays w. Stephen Whitton from 2021-06-22T16:08:39

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Episode #198 - Let's Just Stick to Business from 2021-06-14T17:27:59

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Episode #197 - Check Your Process, Then Check it Again from 2021-06-07T19:23:18

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Episode #196 - Mental Health Monday w. Patrick N Moore LPC from 2021-06-01T14:51:23

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Episode #195 Laurie Halter, Owner, Charisma Communications from 2021-05-24T16:29:41

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Episode #194 - Ask Sean, International Edition, Artur Zaluska from 2021-05-17T15:24:27

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Episode #193 - Social Media, What's it all about? from 2021-05-10T15:48:24

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Episode #192 - Jimmy Jones, The Ohio Car Guy from 2021-05-06T16:09:13

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Episode #193 - 8 Lessons Learned in 8 Years from 2021-05-06T16:08:55

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Episode #191 - Pedram Faed, Director of Analytics at Tekion from 2021-04-19T14:17:19

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Episode #190 - Mental Health Mondays with Brian Wall from 2021-04-12T18:02:23

"Controlling the Uncontrollable" Brian Wall, CAADC, LMHC, LPC.  With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO

Episode #189 - There is no "Customer Journey" from 2021-04-06T14:22:07

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Episode #188 - Brian Kramer, General Manager- Germain Toyota of Naples from 2021-03-29T17:31:22

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Episode #187 - Gray Scott, Director of Marketing from 2021-03-22T14:47:39

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Episode #186 - Overcoming the Stigma of... from 2021-03-15T16:42:04

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Episode #185 - Mental Health Monday from 2021-03-08T15:19:12

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Episode #184 The Dealer-Vendor Relationship: A Unique Perspective from 2021-03-01T15:55:10

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#183 - Mike The Carguy Correra from 2021-02-22T17:00:07

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Episode #183 - Mike The Carguy Correra from 2021-02-22T16:00:07

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Episode #182 - Digital Retail as Told by a Dealer from 2021-02-15T18:25:22

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Episode #181 - "28 Tips for Negotiating with Car Dealers" Article Review Part 2 from 2021-02-08T15:40:19

https://finance.yahoo.com/news/28-tips-negotiating-car-dealers-130004289.html 

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Episode #180 - "28 Tips for Negotiating with Car Dealers" Article Review Part 1 from 2021-02-01T15:59:05

https://finance.yahoo.com/news/28-tips-negotiating-car-dealers-130004289.html With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO

Episode #179 - Shaun Raines Founder/Owner Dealer SuperHero from 2021-01-25T18:57:42

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Episode #178 - Andrew Street-CEO Dealer Omg from 2021-01-18T17:16:26

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Episode #177 - Love the One You're With from 2021-01-11T23:30:30

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Episode #176 - 2021...Here We Go from 2021-01-04T17:44:34

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Episode #175 - 2020 Year in Review from 2020-12-28T19:39:49

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Episode #174 Liza Borches - CMA, President - The Car Biz Chronicles - 307 from 2020-12-22T16:51:12

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Episode #173 - Brooke Furniss - Director - Rosen Automotive, The Car Biz Chronicles - 306 from 2020-12-15T17:19:06

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Episode #172 - Jeanette Baldwin, Service Director, Anderson Honda - The Car Biz Chronicles - 305 from 2020-12-07T16:51:50

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Episode #171 - The Car Biz Chronicles - 304 - Donna Bavely from 2020-11-30T16:35:20

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Episode #171 - The Car Biz Chronicles - 303 - Renee Encerti, Marketing Director, Davis-Moore from 2020-11-24T17:51:37

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#Episode 170 -The Car Biz Chronicles - 302 - Victoria Miller Digital Consultant at Shift Digital from 2020-11-16T18:41:12

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Episode #169 - The Car Biz Chronicles - 301 - Morgan Matthews from 2020-11-09T18:03:26

Much appreciation to Morgan and the entire Matthews Motors crew.  With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO

Episode #168 Sit Down with Jessica Niedermayer, MS, NCC, LPC from 2020-11-06T15:57:34

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Episode #167 - Let's Give It 90 Days from 2020-10-29T15:14:47

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Episode #166 - The Most Underrated Employee from 2020-10-25T15:48:18

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Episode #165 In Today's World Why?...Update Edition from 2020-10-14T14:27:24

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Episode #164 - Lead Quality from 2020-10-05T15:12:11

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Episode #163 - The Break Up Part 2 from 2020-09-28T14:58:07

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Episode #162 Ryan Osten COO Gubagoo Sit Down Edition from 2020-09-21T15:29:03

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Episode #161 One Hundred Fifty and Counting from 2020-09-20T15:01:37

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Episode #160 Dealer Accountability from 2020-09-08T15:53:41

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Episode 159 - The Psychology of it all from 2020-09-01T17:31:40

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Episode 158 - What Would You Say You Do Here?? from 2020-08-25T14:36:36

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Episode 157 - Again with the Price...... from 2020-08-20T14:43:48

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Episode 156 - All About Follow Up from 2020-08-10T21:11:52

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Episode 155 - Are You Creating Brand Evangelists? from 2020-08-04T19:36:01

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Episode 154 - Chris Martinez, Operations Director, Jackie Cooper Imports from 2020-07-28T15:14:24

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Episode 153 - Shawn Armorer, BDC Alchemist Sit Down Edition from 2020-07-20T16:24:58

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Episode 152 - Sit Down Edition w/Benjamin Hadley, Founder at Leviathan Advisors from 2020-07-13T19:57:08

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Episode 151 - Strategies on Strategies on Strategies from 2020-07-06T16:27:01

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Episode 150 - Lessons From the Road from 2020-06-29T15:51:16

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Episode 149 - It's About Experience......Yours and Theirs from 2020-06-22T17:52:46

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Episode 148 - Respect from 2020-06-15T16:33:40

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Episode 147 Remember, You Are Appreciated from 2020-06-08T14:20:57

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Episode 146 - My Experience Back Inside a Dealership from 2020-06-01T16:09:23

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Episode 145 - It's about Remote Retail, Not Digital Retail....... from 2020-05-25T15:22

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Episode 144 - It's About Relationships, Because They Matter from 2020-05-18T17:48:10

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Episode 143 - Behold, The Great Reset from 2020-05-11T17:53:28

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Episode 142 - The Digital Retail Pressure Test from 2020-05-05T16:25:04

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Episode 141 - Sit Down with Matt Lasher Marketing Director at West Herr Automotive Group from 2020-04-27T15:16:04

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Episode 140 - Sit Down Edition with Timothy DeJesus CEO of Dealer Masters, LLC. from 2020-04-13T15:42:55

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Episode 139 - Sit Down Edition with Dave diCecco BDC Director from 2020-04-06T17:07:51

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Episode 138 - Sit Down Edition with Dustin Corbett #DirtBag from 2020-03-30T16:25:11

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Episode 137 - It's Crunch Time for Us All Now from 2020-03-23T16:43:42

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Episode 136 - Kiosks are Stupid and No One Asked for Them from 2020-03-22T17:56:08

Kiosks are Stupid and No One Asked for Them

With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO

Episode 135 - The Co-op System Sucks.....There, I said it from 2020-03-09T15:43:33

Episode 135 - The Co-op System Sucks.....There, I said it

Episode 134 - The All-To-Pointless Monthly Vendor Call... from 2020-03-06T18:26:31

With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO

Episode 133 - Friday's Q&A Call was a Joke..... from 2020-03-06T18:25:22

With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO

Episode 132 - I'm a Nonconformist......But Let's Talk About You from 2020-03-06T18:24:32

With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO

Episode 131 - Hearing vs. Listening...... from 2020-03-06T18:23:38

With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO

Episode 130 - Can you be Critical of Your Own Team? And other sports metaphors from 2020-02-03T15:07:41

With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO

Episode 129 - In Today's World.......Why? from 2020-02-03T15:04:19

With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO

Episode 128 - Adtaxi's very own.....Joe Wilke from 2020-02-03T15:01:11

With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO

Episode 127 - Goals are Easy, Committing is Not from 2020-02-03T14:53:43

With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO

Episode 126 - AutoTrader IS a lead provider and other 2019 Trends from 2020-02-03T14:51:35

With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO

Episode 125 - The CarBiz Chronicles - 207 - Kendall Dahmen, The Zimbrick Automotive Coach from 2020-02-03T14:47:28

Welcome to Season 2 of the Car Biz Chronicles.  This episode we are fortunate enough to sit down with a special friend of Car Biz, Kendall Dahmen, the Zimbrick Automotive Coach.

Episode 124 - The Car Biz Chronicles - 206 - James Boening from 2020-02-03T14:35:01

Welcome to Season 2 of the Car Biz Chronicles.  This episode we are fortunate enough to have a sit down with James Boening

Episode 123 - The Car Biz Chronicles - 205 - Jeff Hunter aka General Motors Jeff from 2019-12-19T17:35:12

Welcome to Season 2 of the Car Biz Chronicles.  This episode we are fortunate enough to have a sit down with none other than Jeff Hunter aka General Motors Jeff

Episode 122 - The CarBiz Chronicles - 204 - John Schomburg from 2019-12-19T16:52:56

Welcome to Season 2 of the Car Biz Chronicles.  This episode we are fortunate enough to have a sit down with John Schomburg, President of LotTalk.

Episode 121 - The Car Biz Chronicles - 203 David Foy from 2019-12-19T16:39:15

Welcome to Season 2 of the Car Biz Chronicles.  This episode we are fortunate enough to have a sit down with David Foy, Fixed Operations Director at 24 Auto Group and President of Fixedopsm...

Episode 120 - The Car Biz Chronicles - 202 Max Klemm, Salesman and Used Car Buyer from 2019-12-09T17:14:27

Episode 120 - The Car Biz Chronicles - 202 Max Klemm, Salesman and Used Car Buyer

Episode 119 - The Car Biz Chronicles 201 James P Merrill, Sales Manager at Schaller Acura from 2019-12-09T16:39:31

The Car Biz Chronicles 201 James P Merrill, Sales Manager at Schaller Acura

Episode 118: Sit Down Edition Bill Schomburg from 2019-11-17T19:49:37

Episode 118:  Sit Down Edition Bill Schomburg  

Episode 117: How Deep is Your Bench? And Other Sports Analogies from 2019-11-17T19:36:48

Episode 117:   How Deep is Your Bench? And Other Sports Analogies

Episode 116: Social Expectations from 2019-11-17T19:32:04

Episode 116:  Social Expectations

Episode 115: Are Salespeople in Charge?? from 2019-11-17T19:27:06

Episode 115:  Are Salespeople in Charge??

Episode 114: Who Do You Surround Yourself With? from 2019-11-17T19:24:01

Episode 114:  Who Do You Surround Yourself With?

Episode 113: Build Yourself, and Your Brand Will Follow from 2019-11-16T20:10:03

Episode 113:  Build Yourself, and Your Brand Will Follow

Episode: 112 Let's Go for 4th Quarter from 2019-11-16T18:17:20

Episode: 112 Let's Go for 4th Quarter

Episode 111: Your Meetings are Probably Pointless....... from 2019-11-16T18:13:28

Episode 111:  Your Meetings are Probably Pointless.......  

Episode 110 Silos are Self-Defeating from 2019-11-16T18:11:23

Episode 110 Silos are Self-Defeating

Episode 109: Co-op Funds, Approved Vendor Lists and Other Nonsense from 2019-09-09T16:29:15

Episode 109:  Co-op Funds, Approved Vendor Lists and Other Nonsense

Episode 108: Those Who Consult from 2019-09-09T16:25:05

Episode 108:  Those Who Consult

Episode 107: Did I Ask for Your Help? Maybe.... from 2019-09-09T16:22:23

Episode 107:  Did I Ask for Your Help? Maybe....

Episode 106: Video....It's Probably a Good Idea from 2019-09-09T16:17:30

Episode 106: Video....It's Probably a Good Idea

Episode 105: Ironically, The 100th Episode from 2019-09-09T16:04:36

Episode 105:  Ironically, The 100th Episode

Episode 104: Tradeshows...Why Do You Still Go?? from 2019-09-09T16:03:49

Episode 104:  Tradeshows...Why Do You Still Go??

Episode 103: Sean Welsh Rockstar Unconference Presentation May 2019 from 2019-09-06T17:55:12

Episode 103:  Sean Welsh Rockstar Unconference Presentation May 2019

Episode 102: This New Car Compression Thing from 2019-09-06T17:23:51

Episode 102:  This New Car Compression Thing 

Episode 101: Budgets, Seriously, Why Bother?? from 2019-07-23T17:05:13

Episode 101: Budgets, Seriously, Why Bother??

Episode 100: Time for that mid-year check in!! from 2019-07-23T17:02:47

Episode 100:  Time for that mid-year check in!!

Episode 99: Interview Edition with Herb Anderson from 2019-07-23T17:00:26

Episode 99:  Interview Edition with Herb Anderson

Episode 98: The Power of Unplugging from 2019-07-23T16:45:46

Episode 98:  The Power of Unplugging

Episode 97: "Selling Cars Like Candy Bars" Interview with John Resurreccion from 2019-06-29T16:43:09

"Selling Cars Like Candy Bars" Interview with John Resurreccion

Episode 96: This Whole Transparency Thing from 2019-06-29T16:36:36

This Whole Transparency Thing

Episode 95: Interview with JP Ostiguy from 2019-06-29T16:34:18

Interview with JP Ostiguy

Episode 94: Interview with Shaun Raines the Dealer Super Hero from 2019-06-17T16:36:07

Episode 94:  Interview with Shaun Raines the Dealer Super Hero

Episode 93: The One Person Model from 2019-06-17T16:29:02

Episode 93:  The One Person Model

Episode 92: Holding Grudges from 2019-06-17T16:02:34

Episode 92:  Holding Grudges

Episode 91: Interview with Vinnie Micciche from Strolid from 2019-05-20T14:38:13

Interview with Vinnie Micciche from Strolid

Episode 90: To BDC or to not BDC? Do we even ask the question? from 2019-05-20T14:33:25

To BDC or to not BDC? Do we even ask the question?

Episode 89: Dane Savile from Reunion Marketing Interview from 2019-05-20T14:28:43

Dane Savile from Reunion Marketing Interview

Episode 88: Sean Welsh Digital Dealer 26 Breakout Presentation from 2019-05-20T14:24:20

Sean Welsh Digital Dealer 26 Presentation

Episode 87: Working for yourself and other curios life choices from 2019-05-20T14:19:50

Working for yourself and other curios life choices

Episode 86: Interview with Jay Smithweck 360Booth from 2019-05-20T14:10:16

Interview with Jay Smithweck 360Booth

Episode 85: Be relentless from 2019-04-17T17:44:25

Be relentless

Episode 84: Who Do You Work For?? from 2019-04-17T16:33:51

Who Do You Work For??

Episode 83: Changes are Coming... from 2019-04-15T15:06:20

Changes are Coming...

Episode 82: Innovative Dealer Summit 2019 Recap from 2019-04-15T14:53:16

Innovative Dealer Summit 2019 Recap

Episode 81: The Death of The Dealership?? from 2019-04-15T14:38:33

Episode 81

Episode 80: What's Your Pot of Gold?? from 2019-03-20T15:17:42

Happy (post) St. Patrick's Day to everyone!  Join Sean as he talks about what why it's important to know what motivates you.

Episode 79: Social Media Should Be More Like Real Life from 2019-03-20T15:14:38

Join Sean this week as he talks the possibility that social media holds and how it unfortunately rarely lives up.

Episode 78 The Car Biz Chronicles 108 from 2019-03-04T16:16:30

 Welcome everyone to Season 01 episode 07 of the Car Biz Chronicles.  The goal for these long form discussions is to pair a dealer and digital service provider together and have a disc...

Episode 77 Your Company is Growing....Are You?? from 2019-03-04T15:18:47

We spend so much time working to promote and grow the company we work for, but how much of your time is spent on improving yourself and your skill set? 

Episode 76: The Car Biz Chronicles #107 from 2019-02-20T23:44:19

Welcome everyone to Season 01 episode 07 of the Car Biz Chronicles.  The goal for these long form discussions is to pair a dealer and digital service provider together and have a discussion...

Episode 75: The Manager Dilemma from 2019-02-20T22:27:06

Latest episode of 5 Minutes with Sean... Maybe 10

Episode 74: The All Important Support Staff from 2019-02-20T21:52:33

No man is an island.  Or so they say.  Join Sean this week as he talks about and discusses the importance of not only having, but knowing and trusting your support staff whomever they ...

Episode 73: The Conversion game - a Post NADA Systems Check from 2019-02-20T21:44:50

 Hello everyone!  Welcome to February.  It's time for another systems check on the evolution of tracking the conversion! 

Episode 72: Go Where The Customers Are from 2019-02-20T21:31:52

 This week Sean talks again about some of the realities of digital retail that aren't so digital.  Once again it seems that at the heart of sales both digital and in person, it's about...

Episode 071: Be Ready to Close at the Start from 2019-01-23T16:57:01

Regardless of what you're selling, you have to be ready to close before the conversation starts.  Are you?  Join Sean this week as he talks about the how and why of a closing mindset i...

Episode 070: Content is Not King... Wait, What?? from 2019-01-23T14:29:12

Content is not longer king. There's just too much of it nowadays.  Join Sean this week as he discusses some realities and alternative views on the age old maxim, content is king.  

Car Biz Chronicles, Episode 06 from 2019-01-23T14:27:26

Welcome everyone to Season 01 episode 06 of the Car Biz Chronicles.  The goal for these long form discussions is to pair a dealer and digital service provider together and have a discussion...

Episode 069: Expectations... Setting them, and Following up from 2019-01-23T14:25:09

Hello and welcome to a brand New Year of 5 Minutes with Sean, 2019 edition.  Since it is the dawn of a new year, Sean takes a few minutes to talk about the power and influence of expectatio...

Car Biz Chronicles, Episode 05 from 2019-01-03T20:57:10

Welcome everyone to Season 01 episode 05 of the Car Biz Chronicles.  The goal for these long form discussions is to pair a dealer and digital service provider together and have a discussion...

Car Biz Chronicles, Episode 04 from 2019-01-03T20:53:56

Welcome everyone to Season 01 episode 04 of the Car Biz Chronicles.  The goal for these long form discussions is to pair a dealer and digital service provider together and have a discussion...

Car Biz Chronicles, Episode 3 from 2019-01-03T20:50:41

Welcome everyone to Season 01 episode 03 of the Car Biz Chronicles.  The goal for these long form discussions is to pair a dealer and digital service provider together and have a discussion...

Episode 068: 2018 Year in Review from 2019-01-03T16:09:57

2018 Year in Review!  And what a year it's been for everyone in the industry.  Ups and downs barely begin to describe the year we've seen.  Join Sean for a retrospective look at s...

Episode 067: Planning Ahead for 2019...Are you Ready!?!? from 2018-12-27T14:52:51

Will 2019 be just like 2018??  Probably not, so what are you doing right now to anticipate the upcoming year?  Have you looked back on how your services performed, or whether you'll ne...

Episode 066: Dealer Sit Down Edition, Tim Rowe from 2018-12-18T18:44:09

Join Sean this week as he sits down with Tim Rowe for a discussion about all things automotive. With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO

Episode 065: Your Customer Service is Terrible - Follow Up from 2018-12-11T14:56:06

Following a recent podcast where Sean talks about the frustration that dealers have with the too often terrible customer support. This week Sean talks about a few examples of companies doing it rig...

Episode 064: Why Don't You Use Your CRM?? from 2018-12-03T21:19:24

Looking for more leads? Wondering how your salespeople or BDC agents are performing? The most dynamic tool in your dealership is the CRM, but are we using it correctly? Join Sean this week as he d...

Episode 063: Your Customer Support Is Terrible from 2018-11-26T16:09:24

Your customer support is terrible. Ticket systems suck, it's impossible to get anyone on the phone, and whenever I'm transferred to another person I have to start all over. Join Sean this week as h...

Car Biz Chronicles, Episode 02 from 2018-11-21T18:24:33

Welcome everyone to Season 01 episode 02 of the Car Biz Chronicles. The goal for these long form discussions is to pair a dealer and digital service provider together and have a discussion about an...

Episode 062: How Do You Want to Communicate? from 2018-11-19T15:22:45

Your preferred method of communication can say a lot about you. Do you prefer texting over phone calls? Email over in person? Join Sean this week as he talks about the variety of ways we can commun...

Episode 061: Stop Telling People You're the Only Solution. You're Not. from 2018-11-12T20:32:59

You're not the only solution, so please stop telling dealers you are. In reality there are so many ways to get from one end of the problem to the other that what it really comes down to is strategy...

New Series: Car Biz Chronicles, Episode 1 from 2018-11-07T18:57:18

Welcome to Season 01 episode 01 of the Car Biz Chronicles. This will be an 8 episode series that will be released here every other Wednesday. The goal for these long form discussions is to pair a...

Episode 059: Ask Sean from 2018-11-05T14:12:53

Join Sean this week as he answers a few listener questions. If you have a question that you would like Sean to answer, please email us at sean@carbizdonebetter.com. With much appreciation the Intr...

Episode 058: Dealer Sit Down Edition Luke Wilson, I-5 Motors from 2018-10-29T19:48:01

On location in Las Vegas, Sean sits down with owner-operator Luke Wilson of I-5 Motors in Fife, Washington.

Episode 057: Mat Koenig Interview Rockstar Auto Conference from 2018-10-22T19:00:34

Fresh off a recent trip to Las Vegas to present at the Rockstar Auto Conference, Sean catches a few minutes to sit down and talk with Mat Koenig, organizer of Rockstar Auto Conference. With much ...

Episode 056: Surprise, Surprise from 2018-10-15T15:27:42

In celebration of the one year anniversary of 5 Mins, please enjoy the all new video format. With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO

Episode 055: Chris Kocourek Dealer Sit Down Edition from 2018-10-08T16:25:56

Once again it's time to get to the heart of the industry with another edition of Dealer Sit Down on this week's 5 Minutes with Sean. This week Sean sits down with an old friend and captain of the f...

Episode 054: Plan and Execute from 2018-10-01T14:09:06

Join Sean this week as he recaps a week-long road trip, and reflects on the merits of having not just a plan, but the right people in place to execute.

Episode 053: Dealer Sit Down Edition Owen Moon from 2018-09-24T13:42:50

Once again it's time to get to the heart of the industry with another edition of Sit Down on this week's 5 Minutes with Sean. This week Sean sits down with Dealer Accelerator CEO Owen Moon for some...

Episode 052: Get Big, Get Sold from 2018-09-17T13:28:50

Get big, get sold is the topic for this week. Some companies are in the business of providing a service, while others seem to exist only to justify an increase in value and immediately look for a b...

Episode 051: Dealer Sit Down Edition Jay Jensen from 2018-09-10T19:01:30

Once again it's time to get to the heart of the industry with another edition of Dealer Sit Down on this week's 5 Minutes with Sean. this week we have longtime Sioux Falls resident and LinkedIn tit...

Episode 050: Let's Talk About the One Price Model from 2018-09-03T16:00

Let's talk about the one price model this week. While it has never really been popular in the industry, it has been there. Is it a good thing? Is it a bad thing? Would it fundamentally change the...

Episode 049: Jeff Larsen Billion Toyota Dealer Sit Down Edition from 2018-08-27T14:18:34

Once again it's time to get to the heart of the industry with another edition of Dealer Sit Down on this week's 5 Minutes with Sean. We are lucky enough to have Sales Manager and LinkedIn juggernau...

Episode 048: Reconnect with Your Industry from 2018-08-20T14:54:06

Reconnect with your industry. After a whirlwind 72 hour road trip, join Sean this week as he recounts and reflects on a trip out to South Dakota where he met with a few legends in the industry for ...

Episode 047: "No" and Why I Want to Hear It from 2018-08-13T13:18:11

It's so easy to say yes. We do it all the time. Yes, I do want to sign up on the spot for that new digital service! Of course I'll be in your beta! Yes is easy, but so is no, especially in the wo...

Episode 046: Why Do You Make Changes? from 2018-08-09T17:52:01

Why do you make changes? It's a fairly big question that can apply to almost every subject, but here we're asking about the why and how you come to the decision to make a change in your dealership....

Episode 045: Shiny Object Syndrome: Beware the Next Outbreak from 2018-08-09T17:49:50

Shiny Object Syndrome as we call it here at Car Biz can break out at any time of the year though it has been closely linked to those attending 20 Groups and Conferences. Fear not. There is a cure a...

Episode 044: Sales Managers Make the Difference from 2018-08-09T17:48:55

How important is the role of the sales manager? We so often talk about how important having a great sales team is, but how important is a great desk manager? Join Sean this week as he offers his pe...

Ep 043: Thousands of Customers, but We're Still Buying Leads from 2018-08-09T17:47:40

Join Sean this week as he discusses a trend found throughout the industry of believing that all of your resources and budget should be spent on acquiring new leads and opportunities. Don't you have...

Episode 042: So You Want to be Your Own Boss? (Part 2) from 2018-08-09T17:46:20

Welcome back for Part 2 of 'So you want to be your own boss?' This week Sean concludes his thoughts about what it takes to be a business owner, covers some common objections against selling cars an...

Episode 041: So You Want to be Your Own Boss? (Part 1) from 2018-08-09T17:45:17

Just because you're great at something doesn't always mean you should go out on your own, or does it? Join Sean this week as he looks at the trails and tribulations of what it takes to be your own ...

Episode 040: Dealer Sit Down Edition: McGrath Honda of Elgin from 2018-08-09T17:44:17

Welcome to another Dealer Sit Down Edition. This week Sean sits down with General Manager Mark Phillips from McGrath Honda of Elgin, IL for a quick chat about reviews, customer service and the indu...

Episode 039: Customer Service is Dead from 2018-08-09T17:42:42

It's a genuine issue that goes far beyond the automotive industry. Join Sean this week as he talks about the rising frustration we all experience in life when it comes to the general state of custo...

Episode 038: The Online Vendor Meeting from 2018-08-09T17:41:54

We've all been there...The scheduled online meeting that we don't have time for. We sit down, dial in (after finding the call in number buried somewhere in the invite), wait for the others and then...

Episode 037: Interview Edition with Chad Graves from Reunion Marketing from 2018-08-09T17:41:01

Bots, Bots and more Bots. Join Sean this week as he sits down with VP of Sales Chad Graves from Reunion Marketing to get Chad's view's on how bots and AI could affect the future of digital marketin...

Episode 036: Interview Edition with Sean Kelley from Carmotivators.com from 2018-08-09T17:40

The coming robot revolution? This week we have a special guest interview with automotive trainer and coach extraordinaire Sean Kelley from Carmotivators.com to talk about how he see's the future of...

Episode 035: Loyalty, or the Lack Thereof from 2018-08-09T17:38:57

Customer loyalty, brand loyalty, personal loyalty. All of these things are tested and retested in this digital world we live in. Join Sean this week as he looks over and back at the concept and how...

Episode 034: Opportunity Attribution from 2018-08-09T17:37:56

Attribution. Now more than ever the conversation about who gets credit for the sale of a car has to change. Whether anyone will admit it or not, both vendors and dealers hate sales attribution. It...

Episode 033: C'mon Vendors from 2018-08-09T17:35:52

Every now and then it's worth taking a minute to remind ourselves why we're here and who we're here for. On this week's podcast Sean takes this moment to remind us all that we're here because of, a...

Episode 032: History of CBDB 5yr Edition from 2018-08-08T21:12:02

Welcome everyone to this week's podcast where Sean recounts the history of Car Biz Done Better over it's 5 year existence. From the meager beginnings of wanting to be the next big trainer in the in...

Episode 031: Digital Dealer 24 Recap and Review from 2018-08-08T21:10:55

Just back from Orlando and DD24, join Sean for this special edition podcast as he recounts and reviews his time spent and speaking at the most recent Digital Dealer 24. Make sure to check out nex...

Episode 030: The Identity Crisis from 2018-08-08T21:09:56

A dealership is not just a dealership. And while there is no manual on how to best realize our goals, it's ultimately up to us to decide who we are and what those goals should be. Join Sean this we...

Episode 029: Repeat and Referral Business from 2018-08-08T21:09:07

How much time and effort do you spend cultivating your own repeat and referral business? This week Sean talks about his own experience and shares a few recommendations on how to get people coming t...

Episode 028: Training: Why We Do What We Do from 2018-08-08T21:08:20

Training....training, training training. This week Sean looks at how one of the most important aspects of a dealership is often one that is too often under-valued. As a former corporate trainer him...

Episode 027: Does My Site Convert?? from 2018-08-08T21:07:23

Do you spend a ton of money to drive traffic to your website only to hope for a 1% conversion? This week Sean talks about the need for, and importance of, knowing your own website and what your cus...

Episode 026: Do's and Don'ts Consumer Edition Part 2 from 2018-08-08T21:06:31

Welcome back for Part 2 of the Do's and Don'ts Consumer Edition podcast. Wrapping up this week, Sean finishes his thoughts on the remaining recommendations from the Consumer Reports article. Watch ...

Episode 025: Do's and Don'ts Consumer Edition Part 1 from 2018-08-08T21:05:42

In response to a Consumer Reports article, this week Sean reviews the Dos and Don'ts of buying a car in today's digital world. As mentioned in the title, this is a 2-part podcast. Check in next wee...

Episode 024: Follow Up to Punished for Performance from 2018-08-08T21:01:46

With such a positive reaction to last week's podcast #021 Punished for Performance, Sean takes some time this week to go into more detail about some of the other sides to this issue that he didn't ...

Episode 023: Punished for Performance from 2018-08-08T19:35:24

This week Sean talks about his experience and thoughts about an issue unique to the auto industry...Getting punished for good performance. Or, put another way, when you make too much money and your...

Episode 022: The Inevitable Industry Down Turn from 2018-08-08T19:34:21

This week Sean talks about the inevitable down turn our industry will face and how we can prepare ourselves against it. With much appreciation the Intro and Outro music is courtesy of the Goran I...

Episode 021: Digital Dealer Chicago Workshop Special Edition from 2018-08-08T19:26:34

Fresh off attending and presenting at the Digital Dealer Workshop in Chicago this week, Sean has recreated his breakout session for those that were unable to attend. In addition, Sean gives some re...

Episode 020: The Sales People Question from 2018-08-08T19:23:30

This week Sean talks about the lifeblood of every dealership....The Salespeople. From a variety of angles like hiring, training, retaining, green peas to veterans, Sean provides an overview of what...

Episode 019: Buzzwords and Why I Hate Them from 2018-08-08T19:22:23

Join Sean this week while he discusses the seemingly endless emergence of industry buzzwords. Innovation, Disruption, AI, Culture, Digital Retailing, etc. With much appreciation the Intro and O...

Episode 018: Sales Ain't Easy from 2018-08-08T19:19:47

This week Sean speaks directly to the salesman, and looks back at his rough transition from retail sales to B2B. Turns out being good at one doesn't mean being good at the other. With much appr...

Episode 017: Vendor Overload from 2018-08-08T19:18:41

Join Sean this week as he talks about his experience and thoughts on the realities faced by both the dealers struggling to stay current with new programs and technologies, and the vendors tasked wi...

Episode 016: H&H Automotive Dealer Sit Down Edition from 2018-08-08T19:17:05

Join Sean this week for the brand new Interview edition of 5 Minutes with Sean. This week Sean sits down with COO Jeff Hinchcliff and CMO Tom Coleman from H&H Automotive in Omaha Nebraska. With mu...

Episode 015: You, Your OEM, and Digital Marketing from 2018-08-08T19:11:01

To get the New Year up and running this week Sean talks about the changing role of the OEM and their influence over your digital marketing. With much appreciation the Intro and Outro music is cou...

Episode 014: Pay Plans Make the World Go 'Round from 2018-08-08T19:09:54

This week Sean talks about the realities of how pay plans can affect the world of the dealership. Having experienced the erratic ups and downs of this himself, Sean talks about some of the ways tha...

Episode 013: The After Sale from 2018-08-08T19:08:47

Are you mining your own database, or still taking fresh ups after a few years on the job? This week Sean talks about how important the old school efforts of the after sale are and how they can affe...

Episode 012: The Break Up from 2018-08-08T19:07:37

This week Sean talks about the inevitable cancellation and how it affects both dealer and vendor. Though unavoidable, and sometime inevitable, it's something that should be done for the right reaso...

Episode 011: The Digital Diet from 2018-08-08T18:41:24

This week Sean highlights and gives thanks to the musicians that provided the intro music the Goran Ivanovic/Fareed Haque DUO. This weeks topic however is one of Sean's conceptual devices called th...

Episode 010: Let's Talk Turnover from 2018-08-08T18:40:03

This week Sean talks about a non-digital issue that weighs heavily on every dealership in the industry: Sales Staff Turnover. With the latest numbers citing that there are upwards of a 60% turnover...

Episode 009: Buying Online from 2018-08-08T18:38:27

This week Sean talks about the growing interest and trend of buying a car online. Although, as you'll hear, people have been buying cars "online" for years. What everyone is really talking about is...

Episode 008: BDC Thoughts from 2018-08-08T18:37:19

This week Sean reflects on 10+ years of working at every level of the BDC: How it's purpose has changed, hasn't changed and how it probably should change in it's role at the dealership. Is your BDC...

Episode 007: Data is not "The Now" from 2018-08-08T18:36:03

Today Sean looks at the enduring obsession with data in the automotive industry and seeks to ask a few clarifying questions about how data is used, can be used and should be used in this world of B...

Episode 006: Driving Sales Presentation Special Edition from 2018-08-08T18:35:04

Fresh off attending and presenting at Driving Sales Executive Summit 2017, Sean has recreated his breakout session for those that were unable to attend. This podcast contains both Sean's original c...

Episode 005: DSES 2017 After the Show from 2018-08-08T18:32:20

Welcome to today's podcast with Sean. Fresh off of attending and presenting at DSES 2017 in Las Vegas, Sean talks about his experience, how the show met with his expectations and a few thoughts on ...

Episode 004: Vendor Pitches from 2018-08-08T18:31:04

Welcome to the Car Biz podcast with Sean. Today's topic is about the current state of the vendor pitch as experienced by dealers. Sean goes over the regular issues faced by dealers on a daily basis...

Episode 003: DSES 2017 Before the Show from 2018-08-08T18:28:40

Welcome to today's podcast with Sean. For this podcast the focus is all about the upcoming Driving Sales Executive Summit 2017 in Las Vegas Oct.22-24th. Car Biz Done Better will be in attendance fo...

Episode 002: Selling vs Opportunity Problems from 2018-08-08T18:26:36

Welcome to today's podcast with Sean. The topic for discussion today is one that Sean constantly encounters in his travels....."I need to sell more cars, so I need more leads." Sean talks about the...

Episode 001: Introduction to Sean from 2018-08-08T18:12:55

Welcome everyone to the first official Car Biz Done Better podcast where our CEO Sean Welsh will spend his time talking about any and every topic that comes up in his work travels. Today's first ep...