Podcasts by b atomic airwaves

What's next for AgencyZoom? from 2021-11-22T08:30

Kat Ternes, VP of Revenue, hops on less than 24 hours after the acquisition announcement to give a behind-the-scenes on what's next for AgencyZoom. Why did Vertafore acquire? Will the original t...

the path to building a data culture from 2021-09-07T12:38:50

Cory Hagan, founder of Hagan Insurance, discusses the importance of building a data culture and his experiences operationalizing it. Throughout the episode, he talks about his background, issues...

why Ask Kodiak was acquired (and what's next) from 2021-08-23T16:23:27

A behind-the-scenes with Allan Egbert, co-founder of Ask Kodiak, on why they made the decision to partner with IVANS. And what this means for the future of Ask Kodiak.

openly on The Underwriterless Service Experience from 2021-07-12T12:08:57

Ty Harris & Matt Wielbut, Co-Founders of Openly, have created a 5-question quoting experience....with option to bind. Their next nut to crack: creating the same frictionless experience on the se...

"revenue per employee" is dead from 2021-06-15T10:37:13

Carey Wallace, founder of AgencyFocus, has helped agencies across the country weaponize their data for well over a decade. She explains why certain KPIs that businesses currently use to benchmar...

why Grange believes in the power of indie data from 2021-05-17T07:30

Brent Hammer, Innovation Officer, and Bobbie Collies, VP of Strategic Distribution, share a behind-the-scenes look at how a regional carrier is quickly carving out space in the IA channel. Our p...

how much is independent agent data really worth? from 2021-05-10T10:34:48

When we first started b atomic almost 2 years ago, many were skeptical. "Independent agents will never care about their data. And the industry will never care about independent agent data." Toda...

what is "clean" data and why it matters from 2021-04-26T10:08:41

Everyone I've asked so far has defined "clean data" different. It's inaccurate data! It's incomplete data! It's a bad migration! The answer is...yes...and more. Sarah Applegate, Director of Data...

why their service time is down 63% in 5 months from 2021-04-19T07:30

You already know the answer: the data. Aaron Bickle, CEO, and Brian Ogle, COO, share what service performance metrics they're tracking...AND how they've used these metrics to re-shape their cult...

these 5 metrics are the answer to profitable growth from 2021-04-12T07:30

"Growth doesn't matter unless it's profitable," Marc Petersen of American Advantage Insurance. Listen as he breaks down the 5 key metrics he uses to measure profitability. P.s. they don't includ...

the first step to monetizing insurance data from 2021-04-05T11:10:10

Mei Wong, former fashionista turned data scientist, explains why most insurance agents' data sets aren't worth as much as they could be. And how to fix that. In a world of trillion dollar data s...

is your service team profitable? dan's is. from 2021-03-22T07:30

Wilber Price Insurance is where enterprise standards and pace-of-play meets small business heart and soul. Dan Chadwell, COO, explains how his 20+ year corporate career is helping drive change i...

how taylor rhodes is championing change inside Applied from 2021-02-22T08:30

It's no secret that independent insurance agents have been frustrated with the lack of innovation inside their agency management systems. Even in 2021, many AMS' still struggle with data standar...

the right way to build automation from 2021-02-15T08:30

Yep, there's a wrong way to build automation. And if built without these principles in mind, it can wreak havoc on your customer experience and business process. Nate Manns, b atomic Architect, ...

what the better agency&IVANS partnership means from 2021-02-08T11:58:49

IVANS, the connectivity highway between independent agents and carriers, has only ever passed policy data through the indie agent's base tech: the Agency Management System. That changed in Janua...

the issues with omni-channel insurance marketing from 2021-02-01T08:30

Allie Vaughan and Syd Roe discuss the journey of the neon marketing crew and why creating an omni-channel insurance experience has been tougher than we originally thought.

he cares more about inefficiency than efficiency from 2021-01-25T08:30

At b atomic, we talk to insurance agency owners across the country who all say the same thing: "I want to be more efficient." They look for the promise of speed from others. "It's time to revers...

EZLynx sold. what does it mean for the IA channel? from 2021-01-18T08:30

Last week caught us all a bit by surprise. 2 major acquisitions happened in the IA channel. Bold Penguin to American Family Insurance. And EZLynx to Applied. We focus today on the latter. Our bi...

try this: put all your carriers on one zoom from 2021-01-11T08:30

Jack Wingate, CEO of ALLCHOICE Insurance, isn't one to shy away from a little risk. He was one of the first to take on content marketing (still produces weekly content years later), didn't raise...

does predictive intelligence actually work? from 2020-12-21T08:30

Ben Zauski, a quantitative investment analyst, tackles The Question around predictive intelligence. If we're basing impactful business decisions both at an agency and carrier level off these ana...

how we're building a world without "portals" from 2020-12-14T08:30

The independent insurance distribution model is suffering from a serious lack of connectivity. We've tried to band-aid with portals. But in a world where the customer demands something in minute...

the key to successful AMS transitions from 2020-12-07T08:30

Before you move your entire team from one piece of technology to another, give this nugget a listen. A bad transition can cost you: a loss of team morale, unhappy customers and, ultimately, your...

the domino effect of bad data entry from 2020-11-30T08:30

Internally, data collection is often perceived as a roadblock as opposed to an opportunity. Shifting that perception starts with understanding the domino effect of bad data entry. How does it af...

the next generation of IVANS from 2020-11-23T08:30

You don't bring on a new CEO unless you're looking to set a new strategic vision. What is that vision? How will they actualize it? And most importantly...why? All questions Reid Holzworth and I ...

this is the future of fully-integrated insurance marketing from 2020-11-16T08:30

The #1 issue most insurance marketers face today: a disconnected marketing system. They spend so much time being data janitors, their creative time is crushed. But the holy grail of insurance ma...

how he built a $500MM insurance agency from 2020-11-11T11:27:49

Spike Lipkin built a $500MM insurance agency...that is not a lifestyle business. He walked into insurance just a few years ago looking to solve the tech, data and connectivity issues that could,...

tech is NOT an expense. it's an investment. here's why. from 2020-11-02T08:30

"We're running our agencies wrong," explains David Carothers. "Technology should be seen as a 24/7 cross-functional player in your agency that makes each and every one of you more capable every ...

how to use indie data as a carrot not a stick from 2020-10-26T07:30

Data doesn't mean anything unless it changes behaviors. But doing so must be done with care and intention. Too much pressure and you'll create a culture of fear. Too little and you're back in an...

how they're scaling on relationships from 2020-10-19T07:30

Do you give up the relationship to scale? Or do you give up scale for the relationship? The question that faces so many indie agents today. A tough one considering that relationships have been t...

the next gen insurance "IT guy" from 2020-10-12T12:47:43

If your "IT guy" is only focused on managing your office hardware, you'll want to listen to this podcast. Nate Manns, b atomic Salesforce architect, spits some truth on how that role has evolved...

the person you don't have, but will need from 2020-10-07T07:30

4 years ago, agencies across the country said they would never hire a "digital marketer." I'm guessing you'll listen to this episode and say the same thing about this person....this new role you...

why pat west joined b atomic! from 2020-08-26T07:00

Saying "yes" to a startup? A tall order for most. Lucky for us...Pat West, Chicago Bulls fan and lover of all things sneakers, is not most people. Kicking of his insurance career at State Farm.....

the first 365 days at b atomic from 2020-08-19T07:00

365 days ago the b atomic team said we would:

build 1 platform for indie insurance agent marketing, sales, service & analytics.....a platform that empowered agents to own their own data.....

why we started another company from 2020-04-29T12:07:23

If you'd have asked me a year ago whether we'd be starting not one, but two companies during a world pandemic.....I'd told you that you were crazy! And yet here we are....announcing the start of...

What does COVID-19 mean for the future of insurance? from 2020-04-15T07:30

Landon Bentham, an indie agent from NC, discusses whether insurance was actually prepared for COVID-19, how this will affect commercial coverage moving forward and how to proactively communicate...

should you "do marketing" during a world pandemic? from 2020-04-08T07:30

We are all living through unforeseen times. It's called into question normal business practices. Like....is it really the right time to be marketing insurance? Listen as Geralda Ymeraj, CMO of Z...

can you sustain morale in quarantine? from 2020-04-01T11:27:44

With everyone working from home, it's easy to become disconnected from your team and feel....alone. Chris Shaffer, COO of Zinc, explains how the work they've done over the past 12 months on tran...

how to lead in a crisis; an insurance agent's playbook from 2020-03-20T13:26:29

It's a tough time to be an insurance agency owner.

How do you tell clients that their policy doesn't cover viral outbreaks, even when the government is mandating shutdown?

How do y...

Partnership Announcement: Tarmika&b atomic unite! from 2020-03-04T09:00

Just in case you missed it, Tarmika and b atomic are joining forces. Tarmika, founded by an independent agent, is a commercial lines comparative rater. Hear how this partnership will help neon a...

he has a 7 person data science team from 2020-02-19T08:30

Meet Trevor Baldwin from Baldwin Krystyn Sherman Partners, an independent agency in Tampa, FL. Trevor explains how his internal data science team gives him a competitive edge with clients, helps...

they hired a silicon valley tech guru from 2020-02-12T08:30

After spending 19 years with Intel Corporation, where he led a worldwide team in support of cloud and datacenter customers, Dave Davis left silicon valley. He joined Fu...

carriers, this one's for you from 2020-02-05T08:00

Opening remarks from Clinton Houck, CIO of b atomic, at the very first carrier meeting. 8 carriers and 43 people in attendance to discuss how agents and carriers together can create the future o...

the big i tech panel, unedited from 2020-01-29T08:00

Syd Roe, Billy Williams and Ron Berg sit down to discuss what tech agents should pay attention to in 2020 during the Big "I" Diversity Summit/Winter Meeting. 

"we don't need behavioral data. just be nice." from 2020-01-22T13:06:15

For the past few weeks, we've seen this idea floating around: "behavioral data isn't worth much because all it will show us....is what we already know: be nice and care about your customers." Th...

the tweet that launched 1,000 words from 2020-01-15T09:00

If you're frustrated with the "Why" of insurtech and/or the current carrier-agent highway, this episode is for you.

how neon strengthens your industry partnerships from 2020-01-08T14:45:32

Meet Kirt Trimble. 9th of our (now) 15 pilot agents! He shares how his early years in the carrier world have helped him transform Trimble Insurance. And why he was so drawn to neon. For those cr...

how zinc is using behavioral data to improve service from 2019-12-18T08:00

In this episode, you'll hear Chris and Seth lead a conversation on service/customer experience during the annual Zinc carrier review meeting. They walk through the data analysis that led to craf...

how zinc is using behavioral data to improve retention from 2019-12-11T08:30

In this episode, you'll hear Chris and Seth lead a conversation on retention during the annual Zinc carrier review meeting. They walk through the data analysis that led to crafting a lasting sol...

how a seasoned insurance marketer leads carrier meetings from 2019-12-05T04:50:12

This is a special episode. Today was the year-end carrier review for Zinc Insurance. This is a 30 minute piece of the 2 hour meeting. (Oh yes, you get a backstage pass.) In it, you'll hear Geral...

should agents fear data ownership? from 2019-11-27T14:28:09

As the b atomic team has pushed our message and mission forward over the last 3 months, we've heard both cheers and fears. One of the loudest fears? A hesitancy to embrace data ownership in a so...

from scratch to 4 locations: christopher cook's story from 2019-11-20T08:00

Meet Christopher Cook. 8th of our 14 pilot agencies! He shares what took from his tobacco farm roots to successful owner of a multi-location agency. And why he chose Neon. This is an episode you...

why culture should be the foundation of automation from 2019-11-13T08:00

Meet Christian Moore. 7th of our (now) 14 pilot agencies! Learn why REAL Insurance isn't a startup, how long it takes Christian to hire someone (hint: at least a year), and whether you're truly ...

the man who invented "insurtech" from 2019-11-06T08:00

Frank Sentner is The Guy, meaning the man who invented "insurtech" in the 1980s. Today, he shares how far we haven't come...and where we need to head as independent agents. Thank you, Frank!

6 tech roadblocks we must overcome from 2019-10-30T09:34:48

Meet Jeff Roy, 6th out of our incredible 13 neon pilot agencies. Jeff shares his (painful) journey of duct-taping together 50 disparate tech platforms and tools in the name of a world-class cust...

the age of indietech is here from 2019-10-23T07:00

Jason Cass, agency owner since 2002 and host of the leading insurance agent podcast named Agency Intelligence, joins us for a deep dive on the tech landscape for indie agents....and why so many ...

neon V1: what to expect from 2019-10-16T07:00

Clinton Houck, head of product for b atomic, shares why he jumped into the startup world and his game-plan for crafting the first iteration of cutting-edge indie agent tech.

insurtech is solution-drunk from 2019-10-09T05:00

Chris Cheatham, CEO of Risk Genius, was "doing insurtech" before it was cool. Coming off the biggest insurtech event of the year, here is his take on how far insurtech has come....and how far it...

how small businesses can weaponize data science from 2019-10-03T09:24:44

Briana McClain, Senior Data Scientist at TUVA, has worked on projects ranging from making city transit safer to work for the department of defense. But today, she breaks down how small businesse...

an unedited interview with ryan hanley on peak performance from 2019-09-25T08:23:01

Ryan Hanley, CEO of Metabolic, shares how he inspires his teams to reach peak performance, his thoughts on corporate activism and why physical communities are becoming so important.  

why agents&carriers need single line of sight on customers from 2019-09-18T13:00:45

Chad Combs, VP of Personal Lines Underwriting for Ohio Mutual Insurance Group, left Nationwide because he couldn't affect enough real change in the IA channel. Now, he's leveraging the power of ...

what happens when a tech guy opens an insurance agency from 2019-09-11T14:35:13

Meet John Horvath, President of Neverman Insurance Agency. In 2011, John was part of a tech project that brought machine learning into the educational space. Today, he hopes to help do the same ...

why the agency-in-the-middle is being squeezed from 2019-09-04T21:17:54

We're taking a quick break from introducing our pilot agencies for a special episode on independent agency margins. Listen to 4 agency owners discuss why the IA channel ecosystem has slowly erod...

why insurance agents should own their data from 2019-09-04T21:15:16

Meet Robby Burton, Owner of Burton & Company. He's one of the foundering members and pilot agencies of b atomic. In this episode, he'll share his vision for the future of the independent agency ...

the org structure of a data-driven agency from 2019-09-04T20:40:50

Meet Ryan Pessell, Owner of Hitchings Insurance Agency. He's the second of our 13 pilot agencies to share why he chose Neon. In this episode, Ryan digs into how he's spent the last 3 years shift...

how insurance data silos are hurting indie agents from 2019-09-04T20:34:45

Matt Simon, VP of Hill & Hamilton, explains how he pushed his agency to the limits of current insurance tech and why that drew him to work on Neon with Seth Zaremba.

why b atomic was created from 2019-09-04T20:30:27

The very first episode of b atomic airwaves. Seth Zaremba, CEO of b atomic, and Sydney Roe, CMO of b atomic, discuss why they made the decision to start b atomic.