Ep.117: Problem Patients Checklist - a podcast by Catherine Maley, MBA

Beauty and the Biz

Careful with patient selection at the front end? You can still end up with a post-op patient who is not happy. It happens.

What’s most important is what you do about it that makes all the difference in how it plays out.

Rather than wing it when emotions run high, set up guidelines now to deal with it in a rational way.

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