CQI vs. Innovation in IT: Catch 22 - a podcast by CIO Talk Network - CTN

Continuous Quality Improvement (CQI) in IT mandates that we implement standardized processes to ensure predictable execution and results and reduce error probabilities. Innovation on the other hand requires us to break the mold and think out of the box and even make mistakes. How can these two co-exist in an IT organization and deliver optimum value?

Guest 1: William H. Morgan
Title: Executive Vice President and Chief Information Officer, The Philadelphia Stock Exchange (PHLX)

Guest 2: Sandra Palumbo
Title: Research Fellow, The Yankee Group

For more details and related content:
https://www.ciotalknetwork.com/cqi-vs-innovation-in-it-catch-22

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