Podcasts by CIO Talk Network Podcast

AI Enabled Leadership from 2019-05-22T19:05:52

Good leaders today are expected to drive business agility through cooperation, collaboration, and adaptability of its team and ecosystem partners. Such leaders are also supposed to demonstrate f...

The IT Leader Predicament from 2019-05-20T07:59:37

For IT leaders, saying Yes to ever increasing business demands makes their workload unmanageable and saying No earns them a bad name. Is there a way out? What strategies for work acceptance, pri...

Strengthening Enterprise Core through Digital from 2019-05-02T18:27:50

When tackling future readiness, organizations mostly focus on reimagining their customer offerings and experience. But what about strengthening the enterprise core business systems? How are Busi...

Steps to Digital-Enabled Contract Lifecycle management from 2019-05-02T10:05:49

Making Digital Transformation effective and holistic requires that we optimize core business systems and processes including contract management. Beyond digitizing paper contracts, what are orga...

Rethinking Segmentation for Better Security from 2019-04-23T01:51:50

Implementing effective segmentation for security with relatively flat enterprise networks is a hard and tedious task involving multiple teams and application downtime. The result: business criti...

Data Analytics as a Team Sport from 2019-04-18T06:20:12

Driving a robust data analytics engine in an enterprise is not much different than a team sport. Business, data, and IT constituents need to develop mutual trust, bring forth ideas and challenge...

How IT Leaders can make service management future-ready from 2019-04-09T05:02

Increasingly, businesses are relying upon their service operation to position the entire organization for sustainable growth and profitability well into the future. But, no two companies are ide...

Leading the New Digital-Native Generation from 2019-04-05T16:25:29

Centennials, the first truly digital-native generation, has started entering the workforce. This generation is characterized as sharp, argumentative, with short attention span, is easily demotiv...

Developing Digital Dexterity from 2019-03-27T19:36:14

Imagine a workplace where both human and digital resources fluidly and autonomously reconfigure themselves in response to dynamically changing business needs. How can an enterprise develop such ...

Should CIOs be Futurists? from 2019-03-20T18:53:50

With yesterday’s technical debt related maintenance and transformational initiatives in hand, should CIOs even bother to think about the future? How can futuristic thinking help IT leaders effec...

Creating Value at Scale from 2019-03-14T14:10:44

A few great ideas that bring unprecedented value must be celebrated. But what changes in organizational mindset, model, and culture should you enable for such value creation in a sustained manne...

Adopting AI for Customer Service from 2019-02-28T15:35:26

To become the company your customer wants you to be, your customer experience needs to exceed expectations. Effective adoption of AI-powered people, processes, and tools can help. How should IT ...

Leadership Recipe for VUCA from 2019-02-14T18:43:51

Leaders have been dealing with episodic volatility, uncertainty, complexity, and ambiguity (VUCA) for decades. What’s should be the leadership recipe in this era when VUCA is constant and expone...

AI And Supply Chain Management from 2019-02-07T15:26:57

Guest 1: Rainer Steffl
Title: CIO, Mondi Group

AI can impact Supply Chain Management (SCM) outcomes. But many such attempts by companies lead to disappointing results. What’s missin...

Let AI Entertain You from 2019-01-24T14:14:01

While machines don’t have emotions, can they do a better job evoking the same in humans? From user experience, marketing, and search optimization, to storytelling, how is the media industry plan...

Enabling I&O for the Digital Future from 2019-01-09T21:38:23

The fast, volatile, and scaling digital demands require enterprise infrastructure and operations (I&O) to change beyond supporting traditional data center and cloud environments. How are organiz...

The 2019 CIO Agenda from 2019-01-02T22:17:01

With most organizations well on their way to embedding digital in the DNA of their organizations, what’s on the CIO Agenda for 2019? How do they plan to support volatile and growing business cap...

Steps to Data Literacy and DataOps from 2018-12-26T21:40:59

You want to use AI and sophisticated analytics to enable business outcome. Is your workforce data literate? Do you have a refined, automated, and process-oriented methodology for your data manag...

Steps to Maximizing the AI Opportunity from 2018-12-20T13:16:54

Artificial Intelligence (AI) has proven to be a disruptive technical tool with promising applications across industries. But, as a CIO, how do craft your AI strategy, identify most promising use...

Data Security for the Digital Business from 2018-12-17T14:35:22

Guest 1: Christopher Porter
Title: Chief Information Security Officer, Fannie Mae

Going digital is about harnessing data to create opportunities for growth. It’s data in the cloud, ...

Should we 'manage' people? from 2018-12-13T15:58:25

Are people just resources that your organization must exploit? In this day and age, when people are not making widgets, should they be ‘managed’ to improve the value they can help create? Would ...

Leading in the Continuous Next from 2018-11-29T06:48:46

Digital is here, real, and shifting. CIOs may have successfully delivered on the digital transformation mandate, in this world of instability and constantly chasing what’s next, how are they bui...

Boosting Organizational Performance through Experience Management from 2018-11-22T18:11:10

Guest 1: Kathy Linares
Title: Vice President, Chief Information Officer, Orora Packaging Solutions

Does your organization just react to problems as they occur or try to predict and ...

Building Your Digital Business Technology Platform from 2018-11-14T19:58:39

To embed Digital in the DNA of your business, you need a technology platform. How do you select new technology solutions and leverage what you have? How do you finalize your architectural practi...

The RPA Adoption Journey from 2018-11-08T19:17:20

RPA promises benefits including increased compliance, improved system compatibility, better management capabilities, and enhanced customer experience. But organizations are facing related adopti...

Accelerating Incident Detection and Response from 2018-11-02T14:46:20

The volume and variety of attacks have left security teams playing catch up. Dwell times span days. Intrusions are left undetected for months. How can organization accelerate incident detection ...

Using Emerging Technologies for Banking Innovation from 2018-10-31T19:59

Banks are looking to enhance and extend enterprise efficiency through technology-enabled transformation. The focus is on how to improve customer propositions for higher revenue and change the in...

Technology, Candle, and the Light Bulb from 2018-10-24T18:19:16

Businesses are keen to boost business performance and customer experience. But the light bulb wasn’t invented by continually improving the candle. How do you balance investment in improvements o...

Steps to Future-proofing Data and Analytics Environments from 2018-10-17T21:10:13

Enterprises are making significant investments in rebuilding their data and analytics environments. But, that’s based on the challenges today and what’s on the horizon. What are the steps to fut...

The Hard ROI of Customer Experience from 2018-10-17T10:41:42

Customer Experience (CX) is key to an organization’s success. It is all the rave today and organizations are reporting that they are heavily focusing on and investing in it. How are the results?...

From Selling to Solving from 2018-10-03T19:30:41

Revenue growth is critical, but with so many options available to today’s informed and demanding customer, will just selling get you there? How do you reshape strategy, rethink solutions, and us...

The Industry 4.0 Journey Thus Far from 2018-09-12T20:59:49

Change is hard and scary at times. And, embracing Industry 4.0 requires a lot of it. Manufacturers dread the idea of disrupting their supply chain or production output. How, then, can they make ...

The CIO as a Venture Capitalist from 2018-08-23T17:57:37

Today CIOs responsible for driving future business growth and innovation must develop a new mindset and new capabilities. What if this mindset that a CIO develops is of a venture capitalist? But...

Winning Strategies For Exceeding Customer Expectations from 2018-08-15T13:00

In today’s day of constant change, customer expectations are behaving like crazy creatures. They are growing and shrinking. They are changing shape and direction. Juggling priorities and resourc...

Future - Focused Leadership from 2018-08-08T13:00

Leadership development must be future-focused to tackle the faster and complex future ahead. How do you identify individuals with the potential to lead the charge in the future? What skills and ...

Building Non-Positional Leaders from 2018-08-01T18:22:47

Do the members of your team cringe when you ask them to step up and lead? Is it due to lack of title? What are you doing to build non-positional leaders who focus on making a positive impact fro...

Controlling Cloud Security Through Continuous Visibility from 2018-07-27T20:01:19

Cloud providers only go so far in sharing the responsibility of keeping your information assets secure. The onus of protecting data and managing threats in the cloud still lies with you. But, if...

Transforming Employee Experience from 2018-07-18T18:23:39

Are your employees engaged in meaningful work? Are the managers devoted to employees’ success by providing regular coaching and feedback? Do the teams feel empowered to make decisions and workin...

Evolving to ONE Digital Supply Chain from 2018-07-13T18:56:18

Organizations recognize the value of going digital with their supply chains but, in many cases, have introduced the idea as point solutions to automate specific processes or functions. This frag...

Getting the Right Things Done from 2018-07-11T17:13:35

Things can get busy, really busy for you and those you lead. As a leader, how do you rally everyone, from executive management to staff, to commit to getting the right things done? Besides the t...

Lean Back to Scale Innovation from 2018-06-27T19:02:09

Lack of systems leads to crisis. Overstaffing causes additional coordination. And improper organization results in excessive meetings. How are you preparing before launching innovation in your o...

Adopting AI and Machine Learning in Healthcare from 2018-06-20T21:58:58

AI and machine learning offer great promise for healthcare. Patient diagnosis, care delivery, claims processing, clinical decision support, population health, and security–all can be significant...

Energy Transformation Through Imagination from 2018-06-13T19:19

There is increasing demand for clean energy along with better visibility and more control on consumption. How is Energy industry fundamentally rethinking its processes, systems and workforce to ...

Managing Cloud to Manage Itself from 2018-06-07T12:50:23

Cloud makes it easy to run a business but handling it can be complex due to its dynamic nature. How can we make it easier to optimize related cost, usage, performance, security, and availability...

Reimagining Service to Maximize Revenue and Profitability from 2018-06-06T19:11:36

Everyone knows happy customers buy more. A great customer experience typically generates more revenue from each customer. This logic has shaped how most service organizations approach improving ...

Steps To Making Security Forethought from 2018-05-23T18:44:08

CXOs are getting fired. Companies are losing credibility and billions in revenue. But many CISOs still have a hard time making security forethought in their organizations. How can CISOs get ever...

Building Unified Digital Workspaces from 2018-05-15T18:25:17

When people seamlessly connect, communicate, and collaborate internally, with partners, and the customer—it increases efficiency, accelerates innovation, and boosts revenue. Digital Workspaces a...

IoT in Retail: The Journey So Far from 2018-05-09T19:50:36

Guest 1: Sahal Laher
Title: Chief Digital Officer and CIO, Destination XL Group

IoT adoption promises great ROI for other industries. How has it been helping retail organizations tr...

Developing Leaders while Delivering Results from 2018-04-27T15:09:15

Strong leaders don’t just deliver results. They also develop proteges into superstar performers along the way. How do they do it? How can you shift your people, processes, and practices to effec...

Steps to Digital-Enabled Logistics Transformation from 2018-04-18T18:48:11

The Logistics industry is well positioned to exploit emerging technologies like IoT, AI, and Machine Learning. How are organizations planning to tackle challenges related to ever changing custom...

Embracing Ignorant Leadership from 2018-04-11T18:53:57

We expect leaders to be visionary, empathetic and creative. But with uncertainty in the marketplace and continuous disruption, most leaders are struggling to keep up. As a result, survival insti...

Building High - Performing Data And Analytics Team from 2018-04-02T19:55:04

From a scale of 1-10, most organizations rate their Data and Analytics teams to be at level 2-3. What’s the holdup? What’s the right approach to building a high-performing Data and Analytics tea...

Patient Experience Beyond Portals from 2018-03-14T19:06:48

What are the healthcare providers doing to improve patient care to differentiate themselves in the new, value-based payment era? Are they thinking beyond online portals which offer just administ...

Becoming a Figure It Out Leader from 2018-03-08T06:59:51

Are you innovative, enterprising, and a go-getter as a leader? With changing business landscape, customer demands, and related challenges, how do you groom yourself to figure it all out? And bes...

Adopting Digital Labor from 2018-02-28T14:00

Intelligent software robots are here to replace many knowledge workers with a promise to lower costs and increase productivity. How are enterprises looking to adopt this Digital Labor? How do le...

Building Honest And Resourceful Teams from 2018-02-14T18:49:16

What makes a good team? It’s when managers and staff have empathy but challenge to keep each other honest. It’s also when individuals value constraints and make the most of what they have first ...

The People First Digital from 2018-01-31T21:55:11

Right people, at the right time, carrying out proper tasks leads to well-served customers and partners. Isn’t it your ultimate goal of going Digital? How about driving the transformation, focusi...

Getting IT ready for the Digital Mesh from 2018-01-24T14:00

For continuous digital experience across expanding set of endpoints, traditional IT won’t work. It warrants a new architecture and supporting infrastructure for data, applications, systems, plat...

The CIO Agenda 2018 from 2018-01-03T14:00

Guest : Sangy Vatsa
Title : Chief Information Officer and Executive Vice President, Comerica Bank

For IT leaders, 2018 is going to be a year like never before. Business wants digita...

Shifting from Digital New to Now from 2017-12-28T15:04:57

While Proof of Concepts (POC) and experimentation may continue, its time to put a stake in the ground for the what and how of Digital Transformation. How are IT Leaders moving out of the sandbox...

Leading with a Compass from 2017-12-14T09:56:06

As an IT leader, with shifting priorities as well as a faster future ahead, you cannot lead with a map. You need a compass. But then, how would you inspire your troops, have them follow you, and...

Adopting Shared Leadership from 2017-11-29T19:46:05

Leading today’s increasingly dynamic and complex organizations is too big a job for one person. Shared Leadership has its challenges and can be difficult to put in place. But, it holds a lot of ...

Building Digital Data Strategy, Architecture, and Infrastructure from 2017-11-23T13:00:47

A data-driven culture is vital for Digital Transformation. But, that’s not enough. Building a holistic digital data strategy, architecture, and infrastructure is a must. Facing so much business ...

Handling the 5 Ps of Digital Transformation from 2017-11-15T19:15:49

Digital Transformation is top of your mind as an IT Leader. What are your challenges dealing with People, Policies, Processes, Pocketbook, and Politics? Are others facing the same issues? How ar...

Bridging the Knowledge-Readiness Gap from 2017-11-01T22:30:28

Organizations have a lot of institutional knowledge. And, there is no lack of resources to get new ideas, how-to tips, and options to explore. Still, many face challenges in getting ready to emb...

Leading to Simple from 2017-10-25T18:33:03

Complexity is killing the ability of many companies to innovate and adapt. So, simplicity can be a competitive advantage. Imagine what it’d be like where everyone only engages in essential and m...

Building Data and Analytics Driven Culture from 2017-10-11T20:18:48

In the Digital era, Data and Analytics should be at the very core of every business. They should drive strategy, innovation, and operational efficiencies. It needs a supporting culture adopted b...

Customer Lifetime Value driven IT from 2017-10-04T21:48:21

If you don’t know what a customer is worth, you don’t know what you should spend to get or keep one. How can IT be re-engineered and run with core focus on maximizing Customer Lifetime Value? Listen

Chiseling out Culture for the Digital Age from 2017-09-28T07:17:29

Michelangelo saw an image in a block of marble and chiseled it out, removing the extra. While there are other reported barriers to digital transformation, Culture tops the list. Risk aversion, l...

Learning as a Leader from 2017-09-22T19:02:50

You must keep learning to grow as a leader to expect and respond to emerging challenges. You’re always busy, and there are no academies or crash courses available. It needs to happen through exp...

IoT : From POC to Profits from 2017-09-13T18:27:31

The Analysts are predicting the rewards of adopting IoT to be over Trillion Dollars. But most organizations are struggling to justify investments beyond Proof of Concept (POC). Some don’t have e...

Keeping the IT Cabinet relevant from 2017-08-30T20:33:22

To deliver on business promises, CIO needs a core team of lieutenants. They should be a mix of dreamers, analytical thinkers, collaborators, and warriors. When you hired them, they were all seas...

Delivering Sales As An Experience from 2017-08-17T06:29:40

How can a sales organization of a company transform itself in order to experience a pleasurable selling experience – which in turn improves the buying experience of a customer?

Guest: Ann...

Rebuilding Enterprise Performance Infrastructure from 2017-08-11T19:00:10

Top reported reasons, why businesses fail to transform, are gaps in management sponsorship and support—internal cross-functional and external value chain collaboration—service delivery workflows...

Steps To Boosting Business Agility from 2017-08-11T18:44:14

Business agility is about adapting services, people, processes and finances to the changes in business environment. But, in many cases, it is attempted in a fragmented and opportunistic way thus...

Is it time for Laissez-faire Leadership? from 2017-08-09T18:45:52

With nonstop business and technology disruptions, current leaders at the top are either becoming irrelevant or less than qualified to lead the charge. Is it time for laissez-faire leadership whe...

How will AI Transform Patient Experience? from 2017-08-02T20:30:10

Healthcare industry is expected to enjoy high-value business benefits from robot-assisted surgeries, virtual nursing assistants, and preliminary diagnosis enabled by AI i.e. Artificial Intellige...

The Last Mile to Personalized Healthcare from 2017-07-27T12:35:59

We have the technology today to collect and analyze patient data as well as actions outside of clinical settings. A virtually infinite computing capability is also available to tailor diagnoses,...

Building Endurance for Digital Transformation from 2017-07-12T23:12

You can have a well thought out strategy, make impeccable blueprints, and plan resources in advance—the key to success in the digital transformation journey is going to be about how well your pe...

Getting Government Ready for AI from 2017-06-28T22:05:17

With Artificial Intelligence (AI) going mainstream, it is forcing every organization to rethink strategy, hiring priorities, and IT operations among others. How are Government Stakeholders and I...

Managing The Digital Talent Lifecycle from 2017-06-22T13:07:50

While Digital Transformation offers an excellent opportunity for the business, it poses some serious challenges for HR and Technology Leaders from talent acquisition to development and retention...

How can IoHT Improve Healthcare? from 2017-06-07T19:37:34

The Internet of Health Things (IoHT) is touted as a disrupter, enabling healthy lifestyle for the well and treatment for the sick. While the Healthcare Industry is still dealing with many issues...

Simplifying Digital Now and Next from 2017-05-31T15:00:27

Digital is here, and we have to deal with it. It will also be there tomorrow so have to prepare for it. The perceived complexity and scale of what it'd take to embrace Digital seems daunting and...

Better Learning through Digital Transformation from 2017-05-24T20:30:56

While traditional technology has helped improve instructional techniques, optimize instructors time, and make classes available anytime and anywhere—can education be digitally transformed to ach...

Acing the 4 Critical Behaviors for Leadership Success from 2017-05-10T18:47:36

As per McKinsey Organizational Health Index, top reported behaviors of successful leaders include solving problems effectively, operating with strong results orientation, seeking different persp...

Embracing Emerging Technologies from 2017-04-26T18:50:29

Among the many emerging technologies that are available, not all will help with differentiation, allow breaking into new markets, remaining competitive, and enabling innovation. How can organiza...

Is Leadership for you? from 2017-04-19T21:09:03

Leadership comes at a cost, and demands many lines of expertise. Are you ready to deliver? A CIO is no longer just an IT leader, he or she needs to be able to deliver business strategies using t...

Getting the extraordinary done from 2017-04-10T17:31:26

Not everyone is a protégé or born leader. However, putting the right people, with the right capabilities in the right roles can help an organization achieve its most ambitious goals. How can lea...

Using Uncertainty as an Advantage from 2017-04-05T14:25:32

When faced with uncertainty, most organizations make moves to mitigate risk and prepare for managing the potential consequences of dealing with the unknown. What can leaders do to harness the co...

From Problem to Productive Workforce from 2017-03-22T16:14:34

Best strategies gather dust or don’t meet their full potential due to people-related challenges. Getting rid of problem employees does not solve the underlying issues. We need to identify such e...

Balancing Crystal Ball and Capabilities from 2017-03-21T18:40:31

Organizations are uncovering the invisible, improving ability to understand the elusive, and enhancing the speed and sophistication of decision making using Data Analytics. The capabilities requ...

Evaluating Puppet’s Automation Capabilities from 2017-03-16T13:28:07

As part of Digital Transformation, enterprises are rethinking their infrastructure, applications and other software based systems and service platforms to enable innovation, business agility, pe...

Trusting Artificial Intelligence for Big Business Decisions from 2017-03-10T09:55:29

Artificial Intelligence and related analytics capabilities offer the promise of better, more accurate decision making. As humans, we are still not ready to sit in a driverless, speeding car. Hav...

Bringing IT out of the Back Office from 2017-03-08T20:15:08

Traditional, centralized IT operating model is not adaptable or agile enough to support staying competitive in this continuously evolving digital marketplace. How can we reorganize IT, so it int...

Getting Ready for XaaS: Everything-as-a-Service from 2017-02-22T18:05:33

In this age of volatility, uncertainty, complexity, and ambiguity; organizations can benefit from the reorientation of their business offerings and processes as a collection of services. While s...

Turning IT’s focus from Visibility to Value from 2017-02-15T18:15:21

Last few generations of IT CXOs have been following the mantra "only what can be measured, matters." However, for their organizations to remain relevant, the focus needs to turn from what's visi...

From Intelligence to Relevance from 2017-02-08T19:57:04

Heavy focus on Artificial Intelligence and Machine Learning driven applications and processes may allow us to predict, learn, adapt and operate autonomously. However, faster does not always make...

Leadership as an Orchestra from 2017-02-01T18:39:53

Leaders need to converge interests of people and organization, hold individuals accountable but also allow them the room to live their full potential. With so many books written, speeches delive...

Unleash The Warrior Within from 2017-01-18T20:52:40

It today's competitive environment, enterprises are almost in a state of war. However, are your people acting as warriors? It is not about the act of fighting. It's about the level of preparatio...

Keeping your Edge as a Seasoned Leader from 2017-01-11T21:13:56

As an accomplished leader who has earned many stripes, others’ expectations of you keep getting higher. How do you deal with the pressure while continuing to perform at your best, evade complace...

CIO Agenda 2017 from 2017-01-04T22:00:40

With Digital Transformation now considered as catalyst for growth and relevant, in 2016, many organizations focused on rethinking their operations, solutions, services and how to support their c...

Accelerate Digital Transformation from 2016-12-14T13:28:09

Organizations are embracing digital transformation in order to understand customers better, enhance their experience across all touch points, help improve top line growth through refined sales c...

Lean Back to Retain Customers from 2016-12-13T12:44:06

In order to retain customers, businesses need to continually deliver new, improved and integrated experiences, both in the physical and digital realm. To that end, as part of undergoing a digita...

Grit to Great from 2016-12-13T06:24:18

Traditional wisdom says that if we find our passion, the universe will align to make us successful. However, persistent pursuit of excellence while staying loyal to the passion has proven to be ...

Just Answer my Question! from 2016-12-07T20:45:05

Whether it a peer to peer communication, one to many, between boss and a direct report or with a customer, clear communication is the key to getting stuff done and moving the business forward. F...

The Agility – Stability Paradox from 2016-11-23T20:45:17

Intuitively, an organization can strive to be stable i.e. resilient, reliable, and efficient OR Agile i.e. fast, nimble, and adaptive. However, in order to survive and thrive in today's competit...

Mastering Recipe to Business Agility from 2016-11-16T20:45:45

To achieve agility, a business should be able to make real time decisions based on comprehensive and actionable insights. It should also be able to extend and scale applications and infrastructu...

The State of Digital Transformation for Utilities from 2016-11-09T20:45:55

With Digital technologies, Utilities can transform customer engagement, offer new products and services as well as improve operations. How well has the Utility industry adapted to what Digitaliz...

Dismiss Distractions to Deliver Value from 2016-10-20T14:33:34

While the digital world offers options and unprecedented opportunities, it causes distractions and thus leakage in organizational productivity and value creation. How can we dismiss distractions...

Have Enterprise Data and Analytics Programs Delivered on the Promise? from 2016-10-12T19:45:26

Many companies have embedded analytics within their organizational framework expecting a positive impact on company revenues, margins, and organizational efficiency. Have such data and analytics...

Achieving Global Scale and Glocalization from 2016-10-12T14:09:54

For sustained growth and profitability, organizations are looking to scale globally but also recognize the need to remain responsive and customize experience locally i.e. glocalization. How can ...

There is No Checklist to Leadership from 2016-10-12T03:37:59

Real leadership is a result of actually facing problems, pressures and pain points, leading change initiatives that matter and making positive leadership choices. There is no real checklist to b...

Thinking Inside, Outside or in a New Box from 2016-10-05T13:04:57

Working within a framework and structured environment builds organizational stability and in-depth experience. To grow and innovate, thinking outside the box is recommended. Can growth and innov...

Will IoT disrupt Supply Chain? from 2016-09-22T10:51:28

Whether it is about moving people and cargo, fleet and fuel efficiency, asset protection, visibility into user behavior or product usage, IoT is being looked as a major disruptive force for Supp...

Change at the Speed of Trust from 2016-09-21T22:07:06

Strategy may be important but change involves people. An environment where everyone is motivated to engage individually and as a team requires a threshold of trust. Trust is based on where we ar...

Cracking the Leadership Code from 2016-09-21T19:45:26

Some say, by natural makeup, we all are born to lead. However, very few lead with confidence, inspire others to perform at their maximum potential, make a difference and build a corporate career...

Making the Rider a Customer for Life from 2016-09-14T18:17:49

The needs and preferences of the riders are changing in terms of experience they expect in and outside of the ride. How are product innovation, customer experience, and technology leaders workin...

Say NO to Be a Better Leader from 2016-08-31T18:20:14

Fewer things get done better. How can Leaders say NO more frequently without coming across as naysayers, focus on fewer projects and lead the organization towards sustained efficiency, growth an...

Do You Know Your Leadership Blindspots? from 2016-08-24T09:45:47

Leading an organization can be like driving a car. Sometimes when you are looking ahead, focused on your destination, you overlook or ignore blindspots that may result in an accident. How do you...

Customizing Leadership Development from 2016-08-08T19:45:50

Each organization has its DNA, competitive forces, and legacies. Lessons learned from celebrated leaders and their professed best practices may be completely inapplicable in a different corporat...

Building an Employee-centric Organization from 2016-08-03T19:45:41

Do organizations spend as much time on getting to know their employees as much as their customers? How are you making sure that your organization is focused on one employee at a time? How are th...

Are we Ready for a Hybrid Workforce? from 2016-07-27T19:45:02

There’s an opportunity for organizations to benefit from workforce comprising humans and machines. How are organizations preparing to harness full potential of this hybrid workforce while effect...

Perfect Pairing Enterprise Resilience With Workforce Throughput from 2016-07-18T19:45:53

Deploying stringent Security doesn't need to cannibalize Employee Productivity. How are leading IT CXOs delivering on the promise of a Simplified yet Resilient Enterprise while Enhancing Workfor...

Enabling Secured Innovation in Your Enterprise from 2016-07-14T19:45:06

Securing Intellectual Property is critical to safeguarding and enabling enterprise innovation. The proliferation of enterprise mobility and other endpoint devices is further increasing complexit...

Preparing Organizations for Constant Change from 2016-07-10T19:45:32

Constant change does not mean bombarding employees with one change initiative after another. Even several changes at the same time can reduce an organization’s capacity for change, reinforce the...

How Smarter are Smart Cities Now? from 2016-06-29T19:45:25

Smart City initiatives are pervasive globally and a lot of tax dollars are being invested. How measurably smart have such cities become? What are the lessons for the cities that are just getting...

The Millennial Enterprise Leader from 2016-06-28T16:07:49

Millennials are the fastest growing segment of workforce and have proven their mettle as individual contributors and managers. Are organizations ready to reinvent themselves in order to be lead ...

Making Innovation as an Organizational DNA element from 2016-06-22T20:00:10

Innovation is becoming critical to sustained growth and profitability for enterprises. How are organizations embracing and embedding innovation in their DNA? What are the related challenges?

Turning Linchpins into Leaders from 2016-06-15T20:00:37

Linchpins are the essential building blocks of great organizations. Saying that a linchpin will scale organizational growth is a given; therefore, what does it take to turn a linchpin into a lea...

Developing Leadership as an Organizational Capability from 2016-06-08T20:00:07

When an organization needs an ability to improve a given business function, it invests and focuses on developing it. What about Leadership? Isn’t it one of the most critical capability it must d...

Building and Harnessing 360 Degree Leaders from 2016-06-01T20:00:15

Is it possible to lead well when you’re not the top leader? How about if the person you work for is a bad leader? The answer is a resounding yes! People who desire to lead from the middle of org...

Should You Care About Organizational Health? from 2016-05-25T20:00:56

How do you measure the health of an organization? Is it considered consistent and complete when its management, operations, and culture are unified? Is it a fuzzy concept or is it something we c...

State of the Chief Data Officer from 2016-04-27T20:00:58

There’s no doubt that the exponential growth of data has brought along a huge opportunity for business. The Chief Data Officer (CDO) , who is at the helm of managing the enormous amounts of data...

Maintaining Health IT Toolset for Patient Centered Care from 2016-04-22T21:42:31

With rampant use of legacy further compounded by isolated use of best-of-breed point solutions (often Software-as-a-Service), we may be unintentionally losing the enterprise perspective much nee...

Does the CMO really need a CIO? from 2016-04-13T20:00:49

With easily available Cloud and off-the-shelf marketing tools and technology, does CMO even need a CIO’s help? Is there value in exploring a loosely coupled CMO-CIO relationship with a healthy b...

Can Your Health IT Deliver Patient-Centered Care? from 2016-04-08T21:37:21

Patient Centered Care requires accurate, actionable and customizable information accessible to all involved in individual's care as well as effective integrated healthcare and wellness ecosystem...

Creating an Authentic Organization from 2016-04-06T20:00:26

Why do people work in an organization? How does a leader make sure that leaders can create an environment that inspires its employees and allow them to exhibit their true selves? How can an orga...

How to be Conversationally Intelligent? from 2016-03-30T20:00:56

Conversational Intelligence is defined as the powerful skill of connecting with people through conversations. Is this a skill that leaders can develop for them and their teams? Can this be used ...

Discovering and Polishing the Real Gems In Your Team from 2016-03-23T20:40:09

A leader’s team may consist of different types of workers. For some of these workers, it’s just a means to an end, but there are others who believe that the work they do, matters. These workers ...

State of the Chief Digital Officer in 2016 from 2016-03-16T20:00

2014 was christened the year of the Chief Digital Officer. But since then what has the CDO been up to? Has he been able to combine all of his organization’s digital, business, marketing and tech...

Winning First in the IT Locker Room from 2016-03-09T13:58:04

Delivering technology to drive business innovation and results is a team sport where mere focus on building a conducive culture is not enough. How can we first win within the IT locker room by s...

Enabling Much-needed HR transformation from 2016-02-17T15:00:53

With rapidly changing business demands as well as workforce mindset, location and needs, HR faces a daunting task to build a sustained workforce capability that scales and extends as needed. Wha...

Is CIO Succession Planning Still Relevant? from 2016-02-10T15:00:21

For years, succession planning has been a crucial part of the CIO's job. As a leader, The CIO's responsibility to ensure continuity. However, with changing times, does the CIO need to evaluate a...

Building Your Team’s Achievement Muscle from 2016-01-27T15:00:30

Your vision, strategy, and goals as a leader are only achieved when your team develops thinking, behaviors and relationships that allows each individual to effectively solve problems, focus on t...

Will IoT Improve Healthcare? from 2016-01-24T15:00

IoT promises transformation of healthcare industry by increasing efficiency, lowering costs and putting the focus back on better patient care. For those who have tried, what are the results? Wha...

Creating a DevOps Vision and Roadmap from 2016-01-20T15:00:31

DevOps approach is gaining momentum because it tightly integrates development and testing with system operations. But how can the two groups work more closely together and automate the deploymen...

Solving the Talent Conundrum from 2016-01-13T15:00:18

Is IT talent management still an issue for CIOs? Have organizations, like some claim, finally managed to attract and retain top talent and develop their skills and competencies based on rapidly ...

Bimodal IT: Challenges and Lessons Learnt from 2016-01-06T15:00:02

Bi Modal IT has gone mainstream. So how are CIOs evaluating the impact of Bi modal IT adoption in their organizations? What has been the success rate? What were some of the challenges that CIOs ...

2016 CIO Agenda from 2015-12-30T15:00:27

How does the year 2016 look for the CIO? With new disruptive technologies such as mobility, big data, and cloud are mainstream, what new technologies will the CIO bank upon? What are the CIO's k...

Maintaining a Healthy Company Culture from 2015-12-16T15:00:16

A healthy organization's culture can be best understood as a set of shared values and how everyone gets work done as individual and team to delivers value to customers. A healthy culture results...

How Effective Is Your Enterprise Architecture? from 2015-12-09T15:00:25

Your organization may have dedicated Enterprise Architecture (EA) groups as the custodian of the what and how IT systems and applications should enable business processes. Is it driven by ideal ...

Becoming a Visionary Leader from 2015-12-02T15:00:03

You can either submit to the turbulence caused by complex and fast pace business environment and get lost OR position yourself ahead of the trends. What does it take to become a visionary leader...

Getting Ready for IoT from 2015-11-25T15:00:03

While IoT may be seen as a key building block for future digital business, how can a CIO express its value proposition and relevance in business terms to executive management, help identify use ...

Driving Employee Relevance and Performance from 2015-11-18T15:00:58

Business and IT world is changing rapidly and so are your organization's workforce capability needs. Are your current training and employee development programs helping workers stay relevant and...

Humor, Laughter and Leadership from 2015-11-04T15:00:25

Under your leadership, are people energized, work as an engaged community, easily diffuse conflict and maintain an objective perspective? How can you leverage humor to that end while managing it...

Managing Relationships, Politics and Image from 2015-10-28T15:00:07

The IT CXO today needs to manage more than technology. S/he needs to gain managerial support as well as manage up, get buy-in from other departments, groups or individuals. S/he also requires ab...

Evaluating Security Intelligence and Analytics Solutions from 2015-10-21T15:00:14

It is not a matter of “if” but “when” we will get hacked and detection may not be the best prevention strategy. This is the premise used by multiple security intelligence and analytics solution ...

Are You an Adaptive Leader? from 2015-10-14T15:00:14

Troubled times never come calling.  In order to tackle uncertain and hyper-competitive business environments, leaders must demand change. They must perform objective evaluation of available opti...

Embracing Change with Confidence from 2015-09-23T15:00:02

As a business or IT Leader, do you know when to embrace change and adjust strategies around innovations in the market vs. staying on course? How do you differentiate those nuggets of real opport...

Taming Identity and Access Management from 2015-09-16T15:00:22

While organizations may be looking to leverage cloud, mobility, and Big Data for innovation and productivity improvements, who gets access to what data and which applications without compromisin...

Has Big Data Delivered Tangible ROI? from 2015-09-02T15:00:13

With Big Data riding through the hype cycle for a bit, there are passionate advocates, skeptics, and naysayers. Big Data was introduced with a promise to fundamentally change the way we live and...

How to Become a Customer Chaperone? from 2015-08-26T15:00:51

Your ability to retain customers and increase lifetime value derived from them is dependent on how you manage the journey. They may pause and restart multiple times as well as change directions....

Securing a Smart City from 2015-08-19T15:00:40

While the times demand making our cities smart leveraging innovation in water, waste, and infrastructure management using IoT (Internet of Things), what security risks are getting introduced? Ho...

Developing Partner Driven IT Core from 2015-07-29T15:00:24

With legacy going out, cloud and third party managed services being embraced, we are essentially handing over our IT lifeline to external entities while still taking responsibility for the outco...

Developing a Mergers and Acquisitions IT Integration Plan from 2015-07-22T15:00:54

For as long as mergers and acquisitions have been occurring among businesses, one of the areas that continually eludes those making the investments is the IT department. Those responsible for ma...

Optimizing Business Operations in Real Time from 2015-07-08T15:00:23

Striving for leaner business operations, quicker actions and lower costs is an ongoing goal. The drive to always stay ahead of disruptions and degradation and get the most of our assets will nev...

Developing Social Intelligence in Managers from 2015-07-01T15:00:47

An important aspect of being a successful leader is to be able to connect well with others at a human level and get them to voluntarily follow your vision. This is social intelligence. Managers ...

Leading difficult conversations from 2015-06-24T15:00:12

You may be required to have one-on-one difficult conversation with an under performing employee or even set expectations with an unreasonable boss who is creating impediments,  jeopardizing orga...

Leadership and Smiles from 2015-06-10T15:00:27

John Maxwell said "A leader is one who knows the way, goes the way, and shows the way". That's great in terms of getting the work done, but what about the emotional experience for those who foll...

Leading Out Hidden Biases from 2015-05-27T15:00:26

While the ability to differentiate friends from enemies is a fundamental human trait, stereotyping, prejudices, and hidden biases lead to lost individual and organizational effectiveness and pro...

Analytics in Retail – The New Breed of Loyalty Programs from 2015-05-20T15:00:55

Brand loyalty has always been key in business. The question of how to keep customers coming back has been around for as long as business has. In retail, loyalty is king, and the fight to have yo...

Getting Serious about Enjoying Work from 2015-05-13T15:00:53

Does your passion and purpose align? In short, are you doing what you love? Some people gain remarkable skills and talents but don't feel successful. Do you, even after climbing up corporate lad...

Getting Ready for Health 3.0 from 2015-05-06T09:00:19

Health 3.0 promises improved access to health related information, facilitate patient self-management and preventive care as well as enhanced health professional expertise. If implemented well, ...

Developing and Inspiring a Shared Vision from 2015-04-29T15:00:07

Vision is the lifeblood of an organization. Having a strong vision keeps an organization moving forward and provides meaning to what each individual does every day. It helps motivate employees t...

Leading The Next Generation of Talent from 2015-04-22T15:00:40

Our next generation of talent is technologically savvy, likes informality, embraces diversity, learns quickly, yet needs supervision. Their learned behavior and attitude patterns are relatively ...

Managing Threats from Third Party Providers from 2015-04-08T15:00:34

Most organizations today are essentially dependent on their suppliers and partners in order to deliver goods and services to their own customers. It is uncanny how frequently cyber attacks can b...

Transforming Law Enforcement Through Technology from 2015-04-01T15:00:44

Crime never stops, and nor does the law in bringing it to justice. But as technology gets smarter, so do criminals, and local law enforcement should think of using all available resources to kee...

Enabling Government Health Systems from 2015-03-25T15:00:01

While healthcare as an industry has made great strides in patience care and overall customer experience, state of Government supported health systems warrants serious attention. Lack of connecti...

Go From CIO to CEO from 2015-03-04T15:00:29

Today's digital economy has positioned the IT department at the forefront of strategic growth and initiative in business, and the CIO has increasingly been exposed to business units across the b...

Measuring IT’s MPG from 2015-02-25T15:00:48

Everyone tracks the Miles Per Gallon of their car for the simple reason that they want to know how much mileage they're getting for their money. Yet CFO's evaluate IT spend in terms of ROI; how ...

Chief Integration Officer – The New CIO from 2015-02-11T15:00:09

IT is no longer the monolith it once was. External business units are creating challenges for CIOs traditionally looking to put everything under one roof. But instead of fighting the battle to c...

Making Constraints Your Ally from 2015-02-04T15:00:26

Traditionally, constraints are seen as stumbling blocks or negative forces that prevent us from fulfilling our goals and desires. Can constraints be considered an ally and a powerful resource th...

How Social Media Monitoring Can Improve Patient Care from 2015-01-21T09:00:17

The goal of the Healthcare industry has been to create an overall patient experience, one that gets patients to connect with doctors, to monitor their health activity at home and to be informed ...

Is Leadership a Team Sport? from 2015-01-07T15:00:54

Any truly successful leader realizes they can’t accomplish all they wish, nor did they get where they are, by doing it alone. Leaders can rally others and can create a shared vision or common go...

Building the All-In-One CIO from 2014-12-10T15:00:51

Information Technology has never been more important to the evolution and competitiveness of business than it is now. And yet responsibilities that would now be handed over to the Chief Digital ...

Healthcare Meets Hospitality from 2014-11-26T09:00:07

Complete with flat screen TVs in every room, room service, a grand piano in the foyer, elegant architecture and amenities for the whole family during your stay, hospitals are beginning to look m...

Enabling Real Time Analytics from 2014-11-25T15:00:54

It goes without saying that the world could benefit from having real-time analytics embedded in their organizational workflow and decision making, but how are we currently approaching building o...

Is There a Staffing Crisis in Healthcare IT? from 2014-11-19T15:00:40

With healthcare organizations required to meet compliance standards and use specialized systems offered by software vendors, healthcare is becoming increasingly beholden to IT providers. In orde...

9 to 5 Leaders from 2014-11-12T15:00:46

Too often employees don't aspire to be leaders, to find themselves in the role of inflated responsibilities, expectations, energy and time commitments. But imagine if your entire team could embr...

Improving Cyber Security Awareness and Behavior from 2014-10-29T15:00:43

With the rise of data breaches, CIOs and CISOs are quickly learning that internal security breaches as a result of social engineering are occurring more often than they’d like to admit. And whil...

Cyber Security Readiness: Prevention vs. Response from 2014-10-15T15:00:40

Consider this: A high level threat or APT has presented an aggressive and imminent threat on your organization. Depending on the company and the circumstance, you face either severe loss and the...

Establishing Stronger Standards for Data Breach Protection from 2014-10-08T15:00:53

Left and right, major CISOs have suffered data breaches despite undergoing best practices for security protection. Threats keep surfacing, and there’s no such thing as “perfect security”. Where ...

Is In – Memory Computing Ready For The Mainstream? from 2014-10-06T15:00:48

As In-Memory computing has grown in the minds of practitioners along with solution offerings from major players, analysts have been keeping a watchful eye on this emerging technology. And while ...

Addressing Employee Burnout in IT from 2014-09-24T15:00:58

Employee burnout is when your workers lose both the motivation and the incentive to finish their work and achieve desired results. Today's IT departments are particularly under pressure, being p...

The Rise of Fog Computing from 2014-09-17T15:00:28

Cloud Computing has introduced transformative possibilities into IT departments around the globe, and increasingly the push is being made such that every company eventually stores all of their d...

Teaching Workplace Relationship Building from 2014-09-10T15:00:47

Parents teach their kids how to get along with others, and they enable them to build meaningful relationships for the rest of their lives. But the education shouldn't stop upon entering the work...

Can Predictive Analytics Boost Graduation Rates? from 2014-09-03T15:00:46

Higher education is in the business of bringing students to their school and ensuring they get a degree. But graduation rates are suffering across the country, with one in three students never f...

How to Build an IT Security Team from 2014-08-27T15:00:17

As threats from APTs and other attackers continue to rapidly morph, the CISO faces an uphill battle of getting his or her team up to speed on the dangers that face an organization. The tradition...

Effectively Managing ‘End of Life’ Transitions from 2014-08-20T15:00:34

Whether it’s hardware, software or a toaster, planning for when a product should go through End of Life can be a risky and grueling journey if not handled properly. From when to announce a produ...

How to Make Predictive Analytics Effective from 2014-08-13T15:00:12

Predictive Analytics has been used for some time in exploiting patterns among data, and Big Data has now removed the limits on what can be analyzed. But there’s a difference between prediction a...

Is a Leader’s Time Limitless? from 2014-08-06T15:00:20

In an always-on world, the demands heaped on today’s leaders make it seem like their time is unlimited. But a leader’s time is finite, and too often leaders get frustrated by constantly needing ...

Rethinking the CIO – CEO relationship from 2014-08-03T18:00:39

The CIO's role has morphed from technology manager to strategic leader who has critical inputs related to what the organization offers to the customers and how it adapt to the changing marketpla...

The Bright Future of a CIO & CFO Partnership from 2014-07-30T15:00:02

There will come a day when the CIO and the CFO can work together as true partners and allies. It will be when CFOs will see IT as more than just a cost center and the CIO will be able to prove I...

IT Employee Retention in the New Normal from 2014-07-23T15:00:28

With a younger generation rising in the workplace, technology replacing more and more roles and new technology and data centric strategies demanding new skills that are short in supply, 2014 cou...

Making The Most of The Manufacturing Value Chain from 2014-07-21T15:00:13

The potential of the Internet of Things in the Manufacturing industry suggests that as machines and processes begin to govern themselves, every step of a product’s journey will be interconnected...

Leading ‘Startup Magic’ Back to The Enterprise from 2014-07-16T15:00:49

There's nothing like the speed, strategic alignment and employee engagement and vision that strong start-ups have. Each has a certain magic that simply vanishes in a large, multi-department envi...

Big Data Ethics: Privacy, Risks and Principles from 2014-07-09T15:00:53

Big Data may be a dying buzzword, but the act of collecting and analyzing data to create new value and insights is here to stay. As data analysis practices get more sophisticated and companies a...

The Chief Digital Officer’s First 12 Months from 2014-06-25T15:00:10

The hiring of Chief Digital Officers has doubled every year since 2005. The CDO role is here to stay, and it is their job to put the customer first by being focused on strategy and execution, by...

Putting Together The Pieces of an Organization from 2014-06-18T15:00:22

An organization is like a puzzle, with each person a piece that fits snugly to make up the whole. It doesn’t work the other way around, and you can’t fit a round peg into a square hole. In order...

The Sixth Sense of Leadership from 2014-06-11T15:00:01

A successful leader needs to offer direction and vision that goes beyond what is said and what is needed among the team. A leader must know a team's wants and needs before they do. He or she mus...

Why IT Should Move at Two Speeds from 2014-06-04T15:00:25

A mountain bike decked out with gears is built to travel up rocky, uneven climbs as well as slick, paved downhills. But an IT department focused on gathering requirements only has one speed, and...

Can Bosch Deliver An IoT Enabled Manufacturing Transformation? from 2014-06-02T15:00:06

In the industry of the future, software-based system and service platforms – such as the one supplied by Bosch Software Innovations – will play a large role. They will enable the real and virtua...

Can SAP HANA Hold Up To Scrutiny? from 2014-05-28T15:00:49

SAP HANA can help you dramatically accelerate analytics, business processes, predictive analysis, and sentiment data processing – all on a single in-memory computing platform. In-memory computin...

How Will 3-D Printing Impact The Enterprise? from 2014-05-28T15:00:43

Back in 1999, Napster put the music industry into the Wild West. With absolutely no regard or rules for intellectual property, music companies have had to find a way over the last decade to deal...

Putting Employees First from 2014-05-14T15:00:15

Employees should have the courage and the privilege to live and work not in the way others expect of them but in a way that's true to themselves. This is an idealistic vision across most organiz...

What The Internet Of Things Means For Manufacturing from 2014-05-08T15:00:49

The Internet of Things (IoT) is gaining plenty of hype as a game-changing way of thinking for every industry. Those in the manufacturing space view it as a revolution, offering significant impro...

Why Business Leaders Should Embrace Social Media from 2014-04-30T15:00:58

Social media hasn't just empowered today's kids; it has enabled business leaders to more effectively communicate, think strategically and facilitate an agile, responsive organization. But many l...

Enabling ‘Big Intelligence’ Against APTs from 2014-04-16T15:00:10

As the threats of APTs deepen and become increasingly difficult to prevent or detect in a timely fashion, CISOs are rethinking the approach to security, pooling their efforts and information to ...

Feeding Innovation Through Lean IT: A Case Study from 2014-04-09T15:00:21

The expectation of IT and the CIO has risen to the point that innovation and finding value outside of operations is a necessity. IT can no longer just allow projects to keep running, but in many...

The Year of the Chief Digital Officer from 2014-04-02T15:00:24

The word “digital” has expanded its definition to touch not just the Internet but mobile, social and local platforms, and the expectation is that digital business strategies must include everyth...

Building an Emotionally Intelligent IT Team from 2014-03-26T15:00:29

Much of a person's emotional intelligence is built on their individual endeavors of self-awareness, self-assessment and self-regulation. The strongest leaders demonstrate, and are expected to co...

Where’s the “Wow” in Hospitality? from 2014-03-19T15:00:28

The goal of any successful hotel, casino or theme park shouldn’t just be to provide their guests with a good time but to truly wow them, helping to improve guest loyalty and anticipate services ...

The Road to Enabling Growth from 2014-03-12T15:00:40

Growth is a leading priority for many C-Suites, and yet many companies still struggle to make an impact. We all want market expansion, an enriching customer experience, the capability to predict...

Streamlining Healthcare Data Retention and Integration from 2014-03-12T09:00:25

Healthcare providers continue to face a wave of information required to maintain regulatory compliance, all while IT workers struggle to lower costs and utilize data to create a more patient-cen...

How Strong is Your IT’s Brand? from 2014-03-05T15:00:10

What does it take to build a strong brand? It has to provide consistency, convenience, quality and overall value. A strong brand is one that people can trust. Some departments have been successf...

Do you have the chops to be a Change Leader? from 2014-02-26T15:00:12

You can't keep doing the same thing and expect a different result, and it's a hard fact that organizations are specifically designed such that they receive consistent results. But if the organiz...

Could Global Connectivity Transform the World’s Economy? from 2014-02-19T15:00:32

Over five billion people, nearly two thirds of the world’s population, are without Internet access. Attempts to bridge the gap of this Digital Divide have struggled due to poor infrastructure an...

Back to Basics: Leading Like a Kid from 2014-02-12T15:00:26

Kids say the darnedest things. If you took your son or daughter into your office, what questions might they ask? They would ask the simplest questions about why you do what you do, what each too...

Cloud Enabled Security from 2014-02-06T15:00:18

Traditionally, cloud has been seen as having major security vulnerabilities. Is it now possible to ensure that corporate and customer data is protected when used over public and private cloud se...

Is your IT Team and Budget a Victim of Process Over-Engineering? from 2014-02-05T15:00:01

When IT teams try to rationalize which project to invest in, where to appropriately allocate IT spend and how to respond as business constantly changes, the process put in place is often over-en...

Leading by Taking a Step Back from 2014-01-29T15:00:03

We aspire to do more, dream more, learn more, and become more, and for better or worse, the traditional wisdom has been that we need to accomplish more in order to get more. But for many, experi...

Building Confidence in Your Team from 2014-01-22T15:00:40

Part of a CIO’s job is to instill confidence in your team that you’ve got everyone’s back. Demonstrating that you know what’s important to your team and to your business can go a long way toward...

Leveraging Cloud To Invite Big Data And Mobility from 2014-01-17T15:00:16

Cloud Computing, Big Data and mobility arguably share similar intrinsic features such as distribution, and geographical dispersion. How can you utilize these common intrinsic features to invite ...

How to Get More Women in IT from 2014-01-08T15:00:25

We want to be able to promote gender equality within IT just as the world has done so within other industries. Numbers suggest that fewer women entering into science, technology, engineering or ...

A Day in the Life of a Leader from 2013-12-18T15:00:03

A leader isn’t born in a day but in a lifetime. A leader needs to grow and refine their craft and their influence day in and day out. So let’s take a deep look at everything it takes to make sur...

Building The Workplace for Gen-Y from 2013-12-11T15:00:40

For as much as the current generation loves to bash the 20-somethings entering into the workforce and assign clichés about their demeanor and work ethic, the reality is that this group will one ...

Cloud Suitability and Transformation from 2013-12-06T15:00:09

In planning your application and infrastructure environment, an essential step is to determine their cloud suitability. How do you go about determining that? Since each application and infrastru...

Developing a Big Data Workforce from 2013-12-04T15:00:01

Big Data has exploded as a field, and with it will come a massive flux of new openings within IT organizations. Half the battle is finding the right talent when to some extent these jobs and the...

Philanthropy and Technology Changing The World from 2013-11-27T15:00:30

Philanthropic organizations across the globe all have a single goal; we want to work together to make the world a better place. The cause could be ending world hunger, poverty, disease or lack o...

Managing Security from The Inside Out from 2013-11-20T15:00:34

Threats to your enterprise have as much chance to come from around the globe as they do across the hall. This much is obvious to the savvy CISO. Your organization may have governance policies in...

Flexible Leadership and Evolving Commitments from 2013-11-13T15:00:31

The world in which we operate moves so quickly that it's ill-advised for a leader to devote an organization's undivided attention on one thing or one direction for too long. So in an effort to b...

Getting Past BYOD Security Concerns from 2013-11-06T15:00:39

Even in our modern workplace, we’re still having discussions about gaps in our BYOD security policies or that many companies don’t even have one in place. If you listen to many blogs or vendor w...

Steps to Secure BYOD from 2013-10-31T15:00:40

BYOD has wide appeal for employees who value the convenience and ease of using their own devices. Businesses recognize that by allowing BYOD, their employess are able to be as productive as poss...

Turning a Manager Into a Leader from 2013-10-30T15:00:28

Many qualities define an effective manager, and many people can do the job. But in a day and age where the expectation is not the productivity you can deliver but the value you can generate, tho...

Combating Retail Security Challenges from 2013-10-23T15:00:19

As retailers aggressively grow and evolve to fight the threat of digital disruption, one equally prevalent threat is an actual security risk. Retailers need to be able to provide a secure custom...

Cyber Espionage, APTs and Enterprises from 2013-10-16T15:00:58

In today's security landscape, cases of cyber espionage and advanced persistent threats (APTs) have rendered many traditional cyber security practices and vendor software completely ineffective....

Preparing Your Company for Digital Disruption from 2013-10-09T15:00:30

The idea behind Digital Disruption is not just an ongoing threat to how business will operate but a mega-trend that will dictate the future of how business operates in virtually every industry. ...

Big Data on the Big Screen from 2013-10-02T15:00:02

The movie industry is at a crossroads. Record box office numbers are coming in with each summer blockbuster and the major Hollywood movie studios are posting stock market highs, but attendance i...

Stronger Security With Big Data from 2013-09-25T15:00:56

In the same way that new security measures can help organizations better enable Big Data, utilizing Big Data can help improve and transform enterprise security practices on the whole. If we thin...

Big Data, Bigger Security Challenges from 2013-09-18T15:00:54

Big Data in its early stages has opened up a world of new opportunities for businesses to derive value. And yet the unexpected consequence of that opportunity is that all the new insight that is...

Making User Innovation the Norm from 2013-09-11T15:00:24

What if our organization's users had the ability to innovate products, services, customer touch points, customer satisfaction and processes with minimal cost, risk and hand-holding from upper ma...

Reforming Education With Big Data from 2013-09-04T15:00:19

Today’s students are struggling with high admission costs, a tough job market and poor graduation rates in an education system that’s failing them. Education reform is currently on the table, bu...

Leading the Charge on a New Tomorrow from 2013-08-28T15:00:57

A business is NOT just in business to make money. Executives can fall back on the long standing tenants of capitalism and answer only to shareholders and Wall Street, but in the reality we shoul...

Building a Candid Organization from 2013-08-21T15:00:28

For an organization juggling multiple priorities at any moment, leaders need to make quick, yet reasoned decisions. It’s imperative that anyone within the organization voice their concerns in a ...

Enabling Omni Channel Retail Innovation from 2013-08-14T15:00:46

The retail industry has been aggressive in their e-commerce efforts and reaching customers on multiple touch points, both online and in the brick and mortar locations. But as consumers increasin...

Innovating and Humanizing Retail Banks from 2013-08-07T15:00:24

With increasing customer demands and an entirely different market landscape brought about by numerous touch points and ways to interact, banks can no longer expect to earn customer loyalty simpl...

Enabling an Effective Virtual Enterprise from 2013-07-31T15:00:18

Technology has enabled exponentially larger percentages of workers within organizations to telecommute from home and from abroad, and many companies have seen the benefit of this workplace trans...

The Shared CIO and CMO Agenda from 2013-07-24T15:00:11

IT and Marketing are being brought together based on technology, but if these two departments want to produce value at the appropriate speed at which each can deliver, the partnership between th...

Financial Mobility Trends and Plans for the Future from 2013-07-10T15:00:34

Consumers have latched on to the idea of mobile banking as quickly as the financial services industry has rolled out mobile options. But there are so many creative solutions in the marketplace, ...

Building a High Trust Organization from 2013-07-03T15:00:24

The contrast between an enterprise with a high level of organizational trust and one with a lack thereof could mean a world of difference in productivity and overall success. How as a leader do ...

Merging Telemedicine and Healthcare Mobility from 2013-06-26T15:00:41

The idea behind telemedicine has well-publicized benefits to improving healthcare delivery, but part of the reason behind its slow adoption has been that the term itself has broadened to include...

Handling Complex Events from 2013-06-19T15:00:36

There are constant opportunities and threats that have the potential to change the way a business operates, however little or great their impact. Businesses need the capability to handle complex...

The Chief Data Officer Playbook from 2013-06-12T15:00:32

As data and data management have rapidly become drivers of potential business value, discussions over the need for a Chief Data Officer to champion data strategy have been pervasive. But let’s a...

Evaluating HP’s Virtual Private Cloud from 2013-06-10T15:00:17

Enterprise Cloud Services – Virtual Private Cloud is a flexible cloud computing infrastructure that enables the enterprise to transform and embrace new economics, improved business agility and s...

Meeting Healthcare Big Data Pre-Requisites from 2013-06-05T15:00:26

Big Data may be the next big thing in healthcare delivery, but it seems as though the ideas are getting ahead of the reality. While the usage of electronic health records has gone up drastically...

Finding Financial Services a Competitive Edge through Big Data from 2013-05-29T15:00:37

Intuitively, most financial services see the obvious use cases of big data: gaining consumer insight, responding to greater regulator pressures, analyzing risk, and introducing operations effici...

Leveraging Mobility to Achieve ‘Wellness Care’ from 2013-05-22T15:00:02

The idea of “wellness care” is that of promoting not just a physically fit body but an all-around healthy lifestyle. Numerous industries from healthcare providers, insurance companies, governmen...

Smarter Government through Big Data from 2013-05-15T15:00:58

Big data has the potential to be used to speed up our response to health crises, provide our soldiers with superior information capabilities and enhance interagency intelligence. How are the dif...

Mobility Enabled Government Transformation from 2013-05-08T15:00:06

Mobility has the potential for more than paying for itself by increasing the amount and quality of work employees can do in the field. It can reduce government task process time from weeks to da...

Utility Resilience And Security from 2013-05-06T15:00:26

Utilities already have to focus on maintaining their resilience in the face of natural disasters and other threats to the grid. But now smart grid is posing cyber security threats that could fur...

How to Manage Closure as a Leader from 2013-05-01T15:00:54

Any particular program or project that is coming to a close inevitably brings about a level of change that can be tumultuous. With a particularly long or popular program finally ending, any numb...

How to Manage Transition as a Leader from 2013-04-24T15:00:03

As an organization works through a new program, a number of unexpected circumstances could threaten to derail this new transition along with legacy programs. It could be scarce funding, a change...

The Smart Grid Big Data Challenge from 2013-04-22T15:00:57

If we want to achieve ongoing smart grid optimization, we can’t do so without actionable intelligence. It’s needed to correct deficiencies throughout the power delivery system, not just to the c...

How to Manage Beginnings as a Leader from 2013-04-17T15:00

When starting any new program, there’s a sense of uncertainty that comes with any disruption. Introducing something new to an existing, well-oiled workflow could throw a wrench into your people,...

Airlines’ BIG Challenge: Gaining Customer Loyalty from 2013-04-10T15:00:20

At home, work, in the airport or in the air…an airline customer can be touched in many ways: Personalized offerings, frequent travel rewards, and last but by no means least, a pleasant in-flight...

Making Renewable Energy A Lasting Priority from 2013-04-08T15:00:38

The current trend in going green is producing clean gas, finding renewables and maintaining energy efficiency. If the government seed money allocated for smart grid is any indication, a green sm...

Judgment as The Essence of Leadership from 2013-04-03T15:00:37

In the face of ambiguity, uncertainty, and conflicting demands, the most important thing that leaders do is make judgment calls. The decisions and judgment calls made in the people, strategy, an...

Promoting Human Value in IT Culture from 2013-03-27T15:00:25

In an organization’s attempt to cut costs and meet business demands, there’s a perceived notion that IT leaders are creating a ruthless environment in which workers are treated as cogs in a larg...

Managing Transition To Smart Grid from 2013-03-25T15:00:19

The smart grid infrastructure will inevitably produce an explosion of data, and utility may need to have a comprehensive information management ability to handle it. While many organizations are...

The Smart City Project: Infrastructure, Industry and Citizens from 2013-03-20T15:00:30

Building a smart city will take real effort by businesses to meet rising populations and industries with escalating needs. Utilities, IT and telecommunications need to collaborate to provide sma...

Arkansas’ Easier Path to Financial Aid: A Mobility Case Study from 2013-03-16T15:00:09

The Arkansas government recognized that students in their state were not finding easy ways to receive financial aid. The Department of Higher Education saw a public need and business value to bo...

A Journey to a Better Patient Care Lifecycle: A Case Study in Mobility from 2013-03-13T09:00:10

Caring for a sick patient in a hospital is a long, delicate process. Physicians need to be informed of a patient’s status such that they can make decisions about their care and provide steps to ...

Are You an Authentic Leader? from 2013-02-27T15:00:50

What makes a leader “authentic”? It’s a person who is understanding of the surrounding world, has true character, makes a difference, leads by example, sees the forest through the trees and insp...

Can Gamification improve Enterprise Transformation from 2013-02-20T15:00:39

It is not uncommon to see enterprise transformations fail due to a lack of enthusiasm from your employees. But now imagine a strategy inspired by video games, one that uses technologies and tech...

CIO vs. CMO: Who’s winning? from 2013-02-13T15:00:43

What are the hot topics in business today: Big Data, Cloud Computing, Social Media, CRM? These are all game changing technology innovations, and yet in increasing numbers of businesses, the adop...

Can Big Data help sales make its numbers? from 2013-02-06T15:00:15

Metric identification, data collection, comparing and contrasting, focused action and sustained improvement...  these are the elements needed for the sales function to be more effective and help...

Keeping Relevant in Order to Prosper from 2013-01-30T15:00:23

Increasingly, businesses are finding it necessary to challenge the status quo and explore new directions -- not only for competitive advantage -- but to stay relevant and prosperous! How can IT ...

Localizing Global Operations & IT from 2013-01-23T15:00:29

Even the most successful global organizations struggle at effectively coordinating and controlling their operations. To do this, they need common processes across geographical regions to promote...

Affecting Lasting Change from 2013-01-16T15:00:26

Despite the best intentions of an IT leader and his/her organization, efforts at change usually fail. A big announcement with lots of fanfare and a catchy slogan doesn’t guarantee success... Rat...

What New Year Resolutions should a CIO make? from 2013-01-02T15:00:28

We start each new year with new hopes and new resolutions. While personally we may consider weight loss or losing some habit, what about making resolutions as an IT leader, to take positive proa...

IT Empowered Giving from 2012-12-26T15:00:40

This holiday, many of us are busy chasing profitability, luxury lifestyles, or the hottest toy... but right next to us, there is a parallel world where people are struggling for survival and dep...

Driving Practical R&D and Innovation from 2012-12-05T15:00:33

Today's lean mean business demands quantitative results. when results count, do we really have the luxury of carrying out traditional R&D with incremental innovation? Perhaps, that is why R&D an...

Measurably delivering business value through I&O from 2012-11-28T15:00:24

What are today's I&O leaders doing to handle the challenges they increasingly face? ...How to optimize costs; how to support business growth leveraging the cloud, mobility, and big data; how to ...

Is Your Discovery Data Good Enough For The Court? from 2012-11-13T15:00:17

A court may not accept your Discovery data as evidence unless you can prove its integrity. How do you know if it has been tampered with and thus is no longer authentic? How do you deter maliciou...

Balancing EDiscovery Cost Containment Vs. Risk from 2012-11-12T15:00:58

Cost containment implies both reducing costs and making them more predictable. As the volume of data rises, legal departments face increasing pressure to reduce their budgets, while law firms ar...

Addressing The Big Data Veracity Challenge from 2012-11-07T15:00:32

Everyone is expecting to get a lot out of Big Data... but are we too trusting of the analytics we're getting out of it? As the variety and number of data sources being harvested increases, there...

Government eDiscovery Needs and Challenges from 2012-11-01T15:00:16

Ongoing debate over regulatory compliance requires government agencies to capture more data for possible investigation and scrutiny. Whether gathering important internal agency data or data from...

Complex Case Law eDiscovery: Is Predictive Coding a Panacea? from 2012-10-24T15:00:53

When it comes to complex cases, the costs imposed by the eDiscovery process often outweigh any benefit to the litigants. Consequently, computer-assisted predictive document coding is gaining pop...

Transforming the Legal Industry via IT from 2012-10-24T15:00:14

Organizations are increasing reliance on IT and technological innovation has introduced disruptive paradigms such as Cloud, Mobility, Social Media, and Big Data. How is the Legal industry levera...

Is DIY eDiscovery Right For You? from 2012-10-18T15:00:37

Under mounting cost pressures, corporations and law firms are increasingly “in-sourcing” certain aspects of e-discovery using do-it-yourself (DIY) and service provider choices now available in t...

Thwarting threats to Financial Institutions from 2012-10-17T15:00:41

Over the past decade, financial institutions have been busy securing the perimeters of their networks from attacks. How successful have those efforts been? Have the perimeters finally been compl...

eDiscovery – Costs, Risks, and Remedy from 2012-10-14T15:00:48

When it comes to the exploding costs and risks of litigation that are a result of the deluge of electronic information available, a counsel general’s office follows 3 mandates: increase efficien...

Security Challenges in Education Today from 2012-10-10T15:00:47

Education is an important investment for students and society depends on educational institutions for developing our society’s future leaders and workforce. How safe and secure are the learning ...

Securing the Global Supply Chain from 2012-10-03T15:00:45

Today, global business demands firms leverage global supply chains and service global customers. Pandemics, natural disasters, or terrorist attacks could undermine the continuity of this global ...

eDiscovery: Best Practices and Trends from 2012-09-28T15:00:01

How confident are enterprises about their eDiscovery capabilities? What are the best technology solutions supporting eDiscovery? What best practices should be followed? Among enterprises and law...

Supporting Value Innovation from 2012-09-26T15:00:09

Today’s overcrowded industries are like sharks competing in a “bloody” ocean of rivals competing for ever shrinking profits, making growth impossible. To succeed, the companies of the future wil...

New Normal, New IT leader…first 6 months from 2012-09-12T15:00:33

New working environment, unknown people, unpredictable economic climate, pressing demands from business stakeholders to deliver value, innovation, competitive advantage and cost savings through ...

The Cost of Business Agility from 2012-09-05T15:00:31

It’s been said, “If you want to go fast, go alone. If you want to go far, go together.” In some IT organizations, you’ll find a few overzealous proponents of faster and faster, pushing for busin...

Charting the Path to Automating the Data Center from 2012-08-29T15:00:28

Data centers are quickly becoming the new nerve centers of organizations. As dependency on them increases, so does the need to reduce costs and increase performance and productivity. Automation ...

Harnessing Conflict for Organizational Benefit from 2012-08-22T15:00:35

Traditional wisdom counsels the avoidance of conflict, but organizations don't grow by being passive or complacent. To meet their full potential, business and its IT must be able to channel conf...

Do You Run a Rigid IT from 2012-08-15T15:00:14

Recent technology innovations have introduced the potential for IT to be nimble and efficient, but have these innovations alone achieved these goals? Which traditional practices should be abando...

Will Business/IT Agility Eat Strategy for Breakfast? from 2012-08-08T15:00:32

Some organizations are adopting a “fail small” and/or “fail quick” approach to technology that pushes internal IT and leverages shadow IT to see what works. If everyone were to approach business...

Supply Chain to Supply Circle from 2012-08-01T15:00:44

In the new global economy, how can manufacturers create value, cut costs, and reduce their exposure to volatile commodity price swings that squeeze profits? Perhaps by collaborating with supplie...

How To Be a Self-motivated Leader from 2012-07-25T15:00:32

Leaders all talk about the importance of motivating those around them, and of keeping others as pumped and committed about what they do, as is he or she. Yet, one obvious question is rarely addr...

Driving Accountable Care Through Analytics from 2012-07-18T15:00:56

Ideally, healthcare providers should avoid unnecessary admissions and readmissions and work instead to improve their patient population’s health and hospital experience. This may require getting...

Transforming Higher Ed from 2012-06-27T15:00:20

Better higher Ed should produce better workers, business leaders, entrepreneurs, and innovators for the future. So why do so many feel higher education is failing to meet this expectation? Where...

The CIO as Ball Coach! from 2012-06-20T15:00:54

Isn’t running an IT department just like coaching a ball team? You have your team run every day to build their endurance and to keep them in peak condition. Each player player must be a top perf...

CIOs: How to Survive The Change to “A New NORMAL” from 2012-06-13T15:00:14

You were already a CIO when the new Normal arrived. Now what? What got you here may not get you there, so what capabilities do you have or lack? Of the capabilities you have, what should you pre...

Cloud Contracts – The Hidden Costs & Risks from 2012-06-06T15:00:56

Cloud’s obvious advantages make it seem like a no-brainer. But what are the “gotchas?” How can CIO’s ensure they get the best contract deals? And how do they mitigate excessive risk? What are th...

How to Build The Next-Gen of IT Leaders from 2012-05-30T15:00:26

Today’s uncertain times, with so much complexity and change, have been tough on our IT leaders. But these challenges show no signs of easing in the years to come. So how do we prepare the next g...

Holding a Mirror up to IT from 2012-05-23T15:00:19

Good intentions aside, IT leaders often end up delivering what they think they know best. Where they have gaps in their experience it’s not unreasonable to invite consultants. The real issue is ...

IT: Driving and Enabling Marketing and Sales Innovation from 2012-05-16T15:00:18

As the economy improves, companies are jockeying for competitive positions and investing in top line growth initiatives, but business paradigms have changed. Are the old traditional marketing ap...

Transforming Government Procurement and Contract Management from 2012-05-09T15:00:41

There has always been a lot of debate over how well the government uses the public’s tax dollars to provide security, deliver services, etc. How accountable has the government been in its procur...

Mobile Government: Risk, Rewards, and Roadmap from 2012-05-02T15:00:07

Enterprises have whole heartedly embraced mobility and are reaping the rewards, even while still working to mitigate the remaining risks. How is government viewing its transition to mobility? Wh...

Managing The IT Skills Gap Now and For The Future from 2012-04-25T15:00:47

Business models, computing paradigms, delivery expectations, customer satisfaction, and profitability are all in flux. The ability of IT talent at all organizational levels to understand busines...

PaaS: Are solutions ready? Are we ready? from 2012-04-18T15:00:58

PaaS (Platform as a Service) promises a faster, more cost-effective model for application development and delivery, because you can build and run applications in the cloud. Is this something we ...

Learning That Drives Enterprise Performance! from 2012-04-11T15:00:43

Ongoing improvement in enterprise performance requires learning at the individual, department, and organizational level. Although we traditionally invest in these areas, how well is that investm...

The Consumer Dictatorship! from 2012-04-04T15:00:05

The free flow of information has given today’s consumer more choices about purchasing and the power to respond quickly and effectively about what they like or don’t like. Companies have little c...

Building a New CIO Cabinet Post M&A from 2012-03-28T15:00:08

An M&A situation can be a strategic opportunity for an IT leader to build a new IT organization. While some people will end up leaving, a new IT leader will emerge, either from one of the compan...

Should There be an IT Leadership Maturity Model? from 2012-03-21T15:00:26

If there are maturity models for the technology paradigms IT leaders adopt, wouldn’t it be possible to develop a maturity model for IT Leadership as well? That is, an IT Leadership maturity mode...

How Do You Secure Your Extended IT? from 2012-03-14T15:00:15

Today, organizations are outsourcing more and more of their IT applications, systems, and infrastructure, and moving to the cloud. But can their IT leaders depend solely on the vendors’ promises...

Financial Services: From BI to Big Data from 2012-03-07T15:00:19

While Bi and Analytics are not relatively new concepts for financial services organizations, based on rapidly changing business models, shifting regulatory reforms, the expansion into new market...

Is Mobility Improving Healthcare Delivery? from 2012-02-29T09:00:12

Mobility presumably offers advantages in delivering healthcare, and so investments have been made to improve it. What has been the result? Have the investments returned a significant ROI? What s...

Transforming Traditional IT Into Cloud IT from 2012-02-22T15:00:45

With Cloud computing bringing disruptive and progressive approaches to business transformation, it would seem naïve to think we could adapt Cloud to traditional Enterprise IT norms. Any such att...

Should Customer Input Govern Innovation? from 2012-02-15T15:00:14

Traditional wisdom claims that working closely with customers will stimulate innovation but contrarians suggest that working closely with customers yields the predictable, stifles creativity, an...

Looking for a “Demand-Driven” Supply Chain from 2012-02-08T15:00:40

The old traditional supply chain “pushed products to market.” How achievable would it be to turn this around and make it into a “demand-driven” supply chain where all the supply chain partners w...

I & O Investments: Technology or Operational excellence? from 2012-02-01T15:00:31

Today’s tight IT budgets have not slowed the rush to adopt cloud, virtualization, etc.  But in our rush to spend money to save it, perhaps we may be overlooking the biggest question of all: “Wha...

IT Workforce Skills, Competency, and Engagement: The Road Ahead from 2012-01-25T15:00:40

Both IT and the business environment are changing fast! While the spotlight is on technology, what about the IT people who deliver the goods? Where is today’s workforce failing? Will traditional...

Building Innovation As a Long-Term Enterprise Capability from 2012-01-18T15:00:55

Every company wants to innovate for growth & profitability, but is this at the top of business leaders’ agendas? Leaders and resources should be aligned to spur sustainable creativity and innova...

Rethinking IT to deliver Choice, Speed and Scale from 2012-01-11T15:00:30

Historically, IT value has been based on IT being able to deliver on-time and on (or within) budget. Now, business has new wants! …How do IT leaders rethink IT to deliver more choice, faster spe...

Benchmarks And Metrics for Fluid Business and IT from 2012-01-04T15:00:53

In order to stay focused, we have always applied benchmarks and metrics to establish a baseline and measure progress against predefined goals. Are the same benchmarks and metrics still relevant?...

The Future of IT Leadership from 2011-12-28T15:00:15

The IT landscape, how it supports business, drives change and derives business value is changing rapidly. How are we redefining the role of future IT leaders to adapt? What are organizations loo...

CIO Agenda 2012 from 2011-12-21T15:00:25

What’s on the minds and wish lists of CIOs for 2012? What does business expect IT to focus on for next year? …Increasing enterprise growth, attracting and retaining customers, creating new produ...

Predicting Big Business Value from “Big Data” from 2011-12-14T15:00:19

Enterprises are expecting big results from Big Data. Mining Big Data sets (like web searches or twitter postings) is expected to help business managers leverage data-driven strategies to innovat...

Intelligent Public Transit through IT from 2011-11-30T15:00:03

Every day, those of us who depend on public transit expect it to get us where we’re going inexpensively, safely, and with the reliability and consistency of a utility. How has mass transit chang...

Can a CIO Use Social Media to Deliver Better IT? from 2011-11-23T15:00:15

Almost everyone is tuned into social media in their personal lives, so it’s no surprise social media is making inroads into the business world as well. While businesses are using SM to connect w...

How to Enable Secure Cloud Computing from 2011-11-16T15:00:35

Three security issues loom large over the future of Cloud Computing: 1) Will corporate IT security policies still apply to the applications and services delivered via the cloud? 2) How will a CI...

Where are You On The Cloud Maturity Model? from 2011-11-09T15:00:09

Cloud Computing has been around long enough for us to have ironed out most of the kinks and is quickly becoming part of our enterprise computing DNA. But does that mean most of us have aced the ...

What’s It Take to Boost Energy for Peak IT Leadership Performance? from 2011-11-02T15:00:10

There’s lots of talk about IT leadership skills, but the personal energy capacity a leader needs to do it all is equally important. Even a champion marathon runner takes breaks. How can an IT le...

How to Drive Effective Fraud Prevention and Detection from 2011-10-26T15:00:03

2010 saw increased fraud: Payment card and check fraud was #1 & 2, phishing/vishing #3, and ACH/wire fraud #4. Financial Services, Retailers, Government & Law Enforcement IT, as well as Healthca...

Roadmap to Secure HealthCare Delivery from 2011-10-19T09:00:09

Healthcare organizations of all types, pharmacies, healthcare vendors, healthcare providers, and health insurance companies are all under pressure to go digital sooner rather than later. At each...

Secure Government and International Borders from 2011-10-12T15:00:46

The sheer power of “hactivism” to disrupt eCommerce and perpetrate cybertheft, is attracting technically savvy groups with more ambitious agendas then activism or crime. Not just sensitive data ...

So, You Need to Outsource Your Workplace IT? from 2011-10-05T15:00:40

With the increasing strategic importance of IT, it would seem logical for IT leaders to focus attention on top line growth related initiatives. Meanwhile, workplace IT is a good candidate for ou...

Enabling Consumerization and BYOC from 2011-09-21T15:00:30

Enterprises everywhere are finding themselves in a position where they must accommodate workplace consumerization. The next logical step would be to go all the way and institute a BYOC policy. B...

BI Governance: Making it a Reality from 2011-09-14T15:00:46

BI is a business principle and an ongoing process. As the business changes, so too does BI. There also needs to be a governance framework stating guiding principles, decision-making bodies, deci...

Is Mobile BI Worth It? from 2011-09-07T15:00:40

As extended mobile business applications for business intelligence (mobile BI) are gaining momentum, most BI tool vendors are offering a mobile extension to the native BI suite itself. But is mo...

BI in 2011 and Beyond from 2011-08-31T15:00:37

Today’s BI is reactive, strategic, casual, whenever, and reliable. With the introduction of Social Media and mobile business tools, the old walls between BI users and IT will disappear. Already ...

Building a Velcro IT Organization from 2011-08-24T15:00:34

Today, IT people must wear multiple hats and be able to switch roles quickly! And managers need real time visibility on who, where, and when as well as the ability to configure, dissolve, and re...

Should Business Influence Or Control IT Investments? from 2011-08-17T15:00:51

Often there is an implicit disconnect between the expectations and incentives set for business lines and those set for their IT counterparts. For example, business Line managers are expected to ...

Rethinking The 80-20 Budget Rule! from 2011-08-10T15:00:43

If IT is increasingly more important as a partner to all aspects of business, doesn't apportioning most of one's IT budget to ordinary enablement and overhead, prevent IT from engaging in those ...

CIO Face Off – Bean Counter vs. Investor from 2011-08-03T15:00:09

A Bean Counter prides him/herself on efficiency and predictability. He/she expends steady but sure progress at reaching goals.  An Investor takes calculated risks. Risk of failure comes with the...

Are OLD Style CIO’s Ready for The NEW NORMAL? from 2011-07-27T15:00:19

Business models are changing, customer expectations are rising, complexity is increasing, and it’s all occurring at an accelerating pace! The old, "tried and true" leadership/management styles m...

Is Your IT Prepared for Fluid Customer Expectations? from 2011-07-13T15:00:10

In our mobile and interconnected world, we're constantly playing catch up with "what", "how much", and "where" as we try to meet the expectations of our customers who want it all yesterday. We m...

From vision to fruition, what’s it take to implement change? from 2011-07-06T15:00:49

Change is always hard. How do you move from pure luck at implementing a successful change to ensured change success? How do you make a successful change repeatable? We know the milestones: visio...

Would Accelerating Quality and CI Initiatives Keep Them From Failing? from 2011-06-29T15:00:08

For decades, companies have implemented CI to improve and simplify processes, eliminate waste, reduce response time, and improve quality & customer service with an eye towards increased revenue....

Acing Hybrid Delivery With All/Some Cloud from 2011-06-22T15:00:31

In today's competitive world, the agility of a business depends on the agility of it's IT. Enterprises need to be fast and nimble to deliver on any task/project using managed, outsourced, privat...

Can one IT Foster All 3 Types of Innovation Within One Org? from 2011-06-15T15:00:17

Disruptive innovation is new tech that burns through the market place, displacing traditional technologies. It can be hard to recognize at first. Planned innovations are market oriented and entr...

Can IT Grow The Brand? from 2011-06-08T15:00:07

There are five factors that affect brand positioning: 1) attributes, 2) buyer expectations, 3) competitor attributes, and 4) price, for 5) perceived quality. Today, IT critically impacts many op...

Desktop as a Service: Panacea or Hype? from 2011-06-01T15:00:57

Organizations are under unrelenting pressure to grow, drive efficiency, and mitigate risks. Worsening the situation, the continual onslaught of changes in workplace trends and technologies has r...

Policy, Politics, & Pocketbooks: Improving IT for Present & Future from 2011-05-25T15:00:14

For better or for worse, the future of IT will be shaped by today's policies, politics, and available resources.  Policies that could hamper innovation and advancement need to be influenced and ...

Building Trust Vs Bringing Change from 2011-05-18T15:00:17

A leader is able to lead because he is trusted by his team. They know him and what to expect. On the other hand, the business environment can change rapidly and unexpectedly, and a CIO must be r...

Building vs. Being Hi-Visibility Leadership from 2011-05-11T15:00:25

An aggressive, assertive, and high-visibility CIO tends to redirect recognition from those who execute the details and stifle team spirit, resulting in frustration and dissatisfaction. On the ot...

How Smart is Your Supply Chain? from 2011-05-04T15:00:53

Supply chain management has never been a piece of cake. There are challenges related to cost fluctuations, supply disruptions, transportation capacity misjudgments, constraints, and many other c...

Getting IT Plugged Into Energy Informatics! from 2011-04-27T15:00:38

Energy Informatics is about using IS to collect information on energy usage, so that it can be optimized to save energy and money! For example, IS collects information from sensors to tell if a ...

Workplace IT Consumerization vs Control from 2011-04-20T15:00:25

Once forbidden under rubrics such as Rogue or Shadow IT, consumer technology is invading workplaces everywhere! The officially sanctioned (and controlled) productivity tools of corporate IT are ...

Fixing the Misalignment Between HR & IT from 2011-04-13T15:00:37

IT is chronically long or short on resources. Resources need to be subtracted or added based on attrition, changes in tech trends, and the need to scale operations or respond on demand.  Meanwhi...

Can a CIO Act as a Chief Strategist? from 2011-04-06T15:00:27

The Chief Strategy Officer defines, refines, and brings clarity to the strategic issues an organization faces, so that all resources can be aligned into one cohesive force focused on a single mi...

Great complexity ahead!…Are CEOs/CIOs ready? from 2011-03-30T15:00:34

Each day that passes, we see a more volatile, uncertain, and complex business world, evolving. While we struggle mightily to sustain our current existence, and perhaps eke out some incremental g...

How Does an IT Leader Bounce Back? from 2011-03-23T15:00:52

We expect any career path to show increasing responsibility and acknowledgment by peers, but in a chaotic and uncertain business environment, careers can go wrong for any number of reasons. If a...

How to “Right” Staff Your IT from 2011-03-16T15:00:04

Right sizing IT staffing starts with a strategy roadmap for achieving business goals. Both IT and HR must identify and agree on the GAP between on-hand resources versus anticipated needs. Essent...

The CIO Role: Getting Past “Information Management” from 2011-03-09T15:00:57

It’s been suggested that the role of the CIO is ready for a shift from “managing” information to optimizing the processes that uses the information. This defines a real a paradigm shift, one tha...

How Do You Build and Motivate a High Performance IT Team? from 2011-03-02T15:00:20

For the CIO to deliver real business growth, handle sensitive business/IT partnerships, and make complex technology decisions, he or she needs to be backed by a high performance IT team. What do...

How can IT Help Reduce Time to Value? from 2011-02-23T15:00:59

There is a huge positive impact to the business if a new capability or product is introduced sooner rather than later. Referred to as "time to value," how can IT make a measurable contribution t...

5 from 2011-02-16T15:00:50

The optimal IT program/project portfolio is one that delivers the most value at the least cost that can be successfully exploited as long there is enough agility and flexibility to capitalize on...

Assembling a Business “Village” for Effective Customer Support from 2011-02-09T15:00:01

The increasing technical complexity of support today demands teamwork spanning not only the whole corporation but outside as well. To reach the highest service/support goals it may be necessary ...

The CIO as a BPI Leader from 2011-02-02T15:00:05

BPI initiatives can significantly benefit organizations, by improving customer acquisition and retention, by improved worker productivity, by cost optimization, and improved risk management. So,...

Running IT as an “Outsider” from 2011-01-26T15:00:24

Many CIO’s are passionate, talented, and motivated but feel limited in effectiveness, by organizational politics, policy and culture. What if they were given full, unrestricted freedom to think,...

What Would it Take For “Collective Intelligence” to Become a Reality? from 2011-01-19T15:00:37

Collective Intelligence is a mix of cloud computing and crowd computing where both infrastructures are working optimally. However, cloud computing has issues related to security and privacy, whi...

Measurably Enhancing The ROI on End User Support Through IT from 2011-01-12T15:00:37

Selling is tough and keeping buyers/students/patients happy is even tougher. Today's consumers are demanding. They want support anytime, anywhere, including diagnostics and fast problem resoluti...

Is Healthcare ready for the cloud? from 2011-01-05T15:00:03

We value Cloud computing because it offers significant scalability and cost savings, but is that motivation enough for Healthcare to move to cloud? If money were not a constraint, what would be ...

IT as The Enabler of Sales from 2010-12-29T15:00:58

How can IT help sales to inform, interact with, and impress customers? What tools can it provide, and how can it enable sales to use these tools more effectively? Some sales departments might va...

Should You Outsource Your Enterprise Mobility? from 2010-12-25T15:00:33

Mobile devices of every sort are proliferating and becoming more and more like computers.  In parallel, Internet applications, cloud computing, and the need for 24/7 on demand access with authen...

Rewiring Your Enterprise Architecture With Social Media from 2010-12-22T15:00:08

Social media is changing how we communicate, live our lives, and do business. So, how hard is it for an IT leader to rewire enterprise architecture and embed social media at business process and...

Enterprise-Wide Agile Adoption…Art or Science? from 2010-12-08T15:00:34

To realize the full potential of "going Agile," the enterprise must also leverage Agile values, principles, and practices throughout the entire company.  Organization-wide, "Going Agile" require...

Dwindling Budgets Prompt IT Rationalization from 2010-11-24T15:00:30

With money tight, IT departments in all sorts of organizations are looking for efficiencies and making systematic efforts to reduce non-productive redundancies. In addition to saving money, a ho...

What’s Good for Biz is Good for Gov! from 2010-11-17T15:00:52

The business success stories of the corporate world are famous for continuously and aggressively seeking out ways to reduce costs and maximize profitability. In order to become bigger and more s...

IT: Facilitator of a Collaborative Budgeting Process from 2010-11-10T15:00:16

The "Butterfly Effect" tells us that a small change at one place in a complex system can have large effects elsewhere. If we accept this wisdom, then how crucial is IT budgeting, given that IT i...

Are Global Privacy Laws chasing Cloud Computing Away? from 2010-11-03T15:00:05

Strict privacy laws and inconsistency in the way they are defined across multiple regions, are a deterrent to the adoption of Cloud Computing in Europe. How do these snags impact global organiza...

Cloud, Mobility, Social Networking, and Inter/National Security from 2010-10-27T15:00:42

As a world we’re vulnerable to malefactors with a plethora of ways to create havoc and uncertainty in our lives and businesses. On the other hand, as a world, we’ve also elected to be completely...

Building an Information Driven Business from 2010-10-20T15:00:24

What information drives your business? How big is the gap between what you have in quality of information vs. what is desired? What do we mean when we say that we want to compete on information?...

Securing Our Financial Future Through IT from 2010-10-13T15:00:26

The financial meltdown is bringing a new discipline to the investment services industry. Cost inefficiencies and malpractice are under attack everywhere. How is IT being used by IT and business ...

From Information Security to Information Assurance, The Game has changed …Should Players too? from 2010-10-06T15:00:41

What started as computer security, morphed into information security, and is now being called “information assurance.” This includes the managing of all risks related to the use, processing, sto...

Can IT Prevent Implosion Across The Energy Value Chain? from 2010-09-29T15:00:34

While most of us advocate energy efficiency and sustainability, it comes with a price tag. For one thing, links in the energy value chain such as production, delivery, and retail, are all facing...

Can IT Improve Education Governance & Business Sustainability? from 2010-09-15T15:00:01

Over the next decade, education will decide the fate of future generations around the globe. Whether it is for K12 or college, ensuring effective Governance of the Education process and its sust...

Beyond The Envelope: The True “Sharing” of Services from 2010-09-08T15:00:43

State government uses and manages technology.  Local governments do the same.   Government entities in every state share similarities when it comes to providing services to the citizens, so why ...

Making Your Business Hungry for Change and Innovation from 2010-09-01T15:00:11

If change is the only constant and even a business cliché, why do so many organizations refuse to embrace it and risk losing opportunities for growth and profitability? It’s because change is ha...

Politics in IT Organizations: The Silent Killer from 2010-08-25T15:00:05

While we work to optimize business performance through IT, politics has crept in at the middle management and even average technology worker levels, even though average workers usually dislike/a...

Is The CIO Becoming Extinct? from 2010-08-18T15:00:27

The role of CIO Role came into existence because technology became increasingly intrinsic to doing business and being competitive. However, today's CIO often has to juggle many different skills:...

Can IT Push Innovation Beyond All Customer Expectation? from 2010-08-11T15:00:13

Innovation has provided the customer relationship tools we routinely use to learn more about our customers, provide transparency as required, or interact with them in real time, both ways.  Now ...

New Delivery Models & The Economics of IT from 2010-08-04T15:00:14

Finding ways to quickly build capacity or ramp up the capabilities of business in conjunction with IT, in order to enable them both to nimbly respond to market changes, is rather like training a...

Measuring ROU and RON for IT from 2010-07-28T15:00:56

We justify positive Return on Investment (ROI) for new IT initiatives to make a business case, but what are we doing about discovering and measuring negative Return on Unawareness (ROU) and Retu...

How to Gain a TRUE BLUE Following for IT, Internally & Externally! from 2010-07-21T15:00:59

What are the secrets for gaining unswerving customer loyalty? ...A good product or service that provides good value for time/money! ...building personal relationship with the customer! ...resolv...

The Essential CIO from 2010-07-14T15:00:34

A versatilist survives by being able to do everything. A competitor survives by being better than others. A chameleon disappears into any environment. All are survival strategies of sorts. But w...

Gut Feel vs. BI from 2010-07-07T15:00:06

If business people still base 40% of their major decisions on gut feeling, isn't that a bit like gambling? With big money riding on a decision, why is it so hard for business and IT leaders to m...

The Private Cloud: Why? How? What Risks? from 2010-06-30T15:00:49

When does it make sense to go with a private, internal cloud? Once the decision is made to go with a private cloud, how do you decide if it should it be built totally from scratch? If you plan t...

How to NOT Get Fired Within Your First 180 Days as a CIO! from 2010-06-02T15:00:23

The higher you rise, the harder you land when you fall! With everyone scrutinizing you closely for mistakes or weaknesses, as you join an organization as the new CIO, what can you do to avoid a ...

What “IT” Takes to Get The World’s Airlines Flying High! from 2010-05-05T15:00:43

Airlines strive to provide air travel that is safe and reliable, with a customer experience that is world class, comfortable, and competitively affordable. They also have to route tons of cargo ...

Has Green IT Delivered on its Promise? from 2010-04-28T15:00:47

There has been a lot of talk about what we all want and expect out of Green IT, but have we achieved true sustainability at a positive or even breakeven ROI? What is left to do? Where are the su...

What Things Do We All Hate About IT? from 2010-04-21T15:00:59

Technology can be extremely frustrating, both for IT leaders and for business users. Business people question whether IT costs too much and delivers too little, too late. They also resent being ...

Cloudy Picture: Why is Fed IT Slow at Adopting The Cloud? from 2010-03-24T15:00:56

If there are obvious benefits for corporate IT to move to the cloud, what about Federal IT? Wouldn’t Fed IT benefit in the same way? Are there any situations where it doesn’t make sense for fede...

The New Fed IT Workforce: What Will Change? from 2010-03-17T15:00:53

There is a big push to modernized and make government IT more efficient. While there are a lot of ambitious initiatives, what's the plan for the fed IT workforce? If an IT organization is only a...

Should IT Drive Business Service Reliability? from 2010-03-10T15:00:15

To deliver value, a given business service must be highly reliable. What are the challenges to reliability? And, if reliability is based on broad accessibility, guaranteed continuity, and high p...

Patient Centric Health Care Through IT! from 2010-03-03T09:00:35

Being in a hospital can be frightening and uncomfortable for patients and their families. Advances in IT are dramatically improving health care and bettering the experience for patients, their f...

Healthcare IT: Finding The EHR Roadmap from 2010-02-24T09:00:29

The American Recovery and Reinvestment Act of 2009 has put health care organizations under pressure to adopt electronic medical record systems (EHR) by 2014, but many health organizations are no...

Delivering Actionable BI from 2010-02-17T15:00:59

Historically, BI reporting told you what had already happened, but hasn't offered much of anything actionable. Shouldn't predictive analytics provide actionable insight to business people other ...

Improving Application Performance Management from 2010-02-03T15:00:53

Wouldn't it be great to have a crystal ball that would warn us when our business critical application performance was starting to slip? Unfortunately, we can't predict this and when it happens, ...

Are You a Rockstar IT I&O Leader? from 2010-01-27T15:00:47

As an I&O (Infrastructure & Operations) leader, do you know how to get the most bang for your buck, out of you data center and end user computing environment without sacrificing performance or r...

Is an “In-House” Application Development Org Necessary? from 2010-01-06T15:00:20

The Application Development function is fraught with challenges, complexities, and can require hard-to-find resources. So, does it make sense to keep this function in-house? If you do outsource,...

Priorities for a CIO’s 2010 Agenda? from 2009-12-30T15:00:34

Whatever comes, economic recovery or misery, what priorities will be on a CIO's 2010 agenda to make their IT more strategic to their business? What new technologies will be key to this mission?<...

Business/IT Strategy: Align or Converge? from 2009-12-23T15:00:06

The holy grail for IT leadership is Business/IT alignment. Perhaps if IT leadership took a step back and focused instead on converging Business and IT strategy, business alignment would become a...

Cloud and Data Integration: An Unsolved Problem? from 2009-12-16T15:00:15

Most organizations use some form of SaaS. In the brave new world of cloud computing, what are the solutions and challenges to integrating two disparate data sets? How do we marry "data from some...

Delivering Smarter, More Competitive BI from 2009-12-02T15:00:40

What is "Business intelligence" for, if not to give a company a competitive edge? What's the state of competitive BI today? Have enterprises been able to fully exploit BI for all its promised po...

IT Governance Also Offers Business Survival! from 2009-11-25T15:00:05

IT leaders are used to thinking of IT governance as a way to optimize IT to create and deliver value. However, when economic times turn tough there is a tendency to see it as a cost and a budget...

Cutting IT Costs vs. Increasing Organizational Risk from 2009-11-18T15:00

In troubled economic times, organizations tend to cut their IT budgets to reduce the risk of losing sustainability. However, unbridled IT cost cutting could actually increase risk by cutting the...

Can Business Harness IT to Minimize Risk? from 2009-11-11T15:00:05

Since IT supports the business functions needed to execute business strategy, wouldn't IT be a powerful ally in minimizing business risk? Is there any way IT could help identify risks ahead of t...

Cyber Security Priorities – The Road Ahead! from 2009-10-28T15:00:18

No one is secure from the relentlessly morphing and multipronged threats facing the Internet. These threats are real and must be met with a cohesive and collaborative effort from both public and...

Cyber Security: Realistically Handling The Risk of The New from 2009-10-21T15:00:26

There are risks inherent in all new technology. Sometimes these risks get blown out of all proportion in comparison to the advantages these new technologies can offer. Rather than letting our wo...

What’s the “state” of State Cyber Security? from 2009-10-14T15:00:48

While each state has its own technology issues, they all face similar internal problems related to cyber security. There is also a need to create a secure collaborative cyber environment among a...

Is ‘Walmarting’ IT a good idea? from 2009-10-07T15:00:46

IT leaders are getting aggressive about innovating and creating top line growth! So, what about optimizing IT product/services procurement and minimizing costs to the nth degree? This should, in...

IT & Business Transformation: Helper or Driver? from 2009-09-30T15:00:41

The harsh new business world of globalized competition, economic contraction, and technological change are forcing businesses everywhere to transform themselves by expanding their boundaries, co...

Here’s $19 Billion, now make healthcare IT work! from 2009-09-24T09:00:49

IT budgets in Healthcare have always been too meager. Finally there’s more money! But while IT leaders in healthcare now have a whopping $19 Billion reward, they face the equally daunting task o...

Managing Risk to Reap the Rewards of New Technology from 2009-09-23T15:00:14

The introduction of a new IT technology imposes risks: Political risks to champions within the IT organization; business risks that vary based on how invasive or intrusive are the changes it imp...

Managing Higher Ed Complexity thru IT to deliver! from 2009-09-16T15:00:44

Higher Ed will play an important role in paving the way to a successful tomorrow for the US. We need to deliver world class higher education on a shoe string budget to new generations of student...

Generic vs. Branded IT from 2009-09-02T15:00:49

At many times IT leaders may go with a *generic* IT solution rather than a branded focused custom IT solution, built to specific business requirements with corporate strategy in mind. While we p...

The Y-Factor: Is IT Ready? Are CIOs Ready? from 2009-09-01T15:00:53

They are highly mobile and demand constant connectivity. They desire personalization and choice in whatever they do. They work to live, not live to work. They don't like being paged at 2 am. The...

Cloud Governance: is NOW The Time? from 2009-08-26T15:00:13

Cloud computing is being increasingly embraced by the enterprises for even mission critical applications, infrastructure, and operational needs. So, isn't it time that we put an overarching gove...

IT Modernization: Why now? And how? from 2009-08-12T15:00:54

While most organizations have cut their IT budgets to the bone, IT Modernization is been suggested as a way to optimize value while reducing risk and cost. How exactly do we define "IT moderniza...

The CIO as a Successful Influence Manager from 2009-08-05T15:00:18

A CIO's success depends on how well he/she influences a variety of internal and external people/teams, and it is particularly difficult to get things done when dealing with a random group of peo...

Can SPM Perform as Promised? from 2009-07-22T15:00:39

Suppliers are a constant source of concern. At any time, something that affects *their performance* could arise to jeopardize *our business interests*. Even more terrifying is the worry that the...

Improving The Quality of Information from 2009-07-15T15:00:57

For some, IT is the plumbing which allows an uninterrupted and efficient flow of information. But, what about the quality of the information that is flowing through the "plumbing"? We wouldn't d...

Can a CIO Lead From The Middle? from 2009-07-08T15:00:41

CIOs need to build networks, exert influence up and down the hierarchy, problem-solve, communicate effectively, and deliver, in order to keep the wheels of the IT organization moving in the same...

Running IT Like a Teenager from 2009-06-17T15:00:09

Like a teenager, as IT professionals, we are also wrestling with internal turmoil, and want to do things differently, defying the norm. Our overzealousness and thinking "outside of the box" atti...

Bargain Hunting in IT Outsourcing: What are the Savings? from 2009-06-10T15:00:31

Organizations talk about offshore outsourcing being a strategic initiative, but what is the driver? It takes time and patience for an investment in India to deliver real results, but just as tha...

Dare a CIO Show Sensitivity in Tough Times? from 2009-06-03T15:00:30

With the global economic downturn and increasing competition, corporate focus is on IT to deliver results! Dare a CIO be sensitive or touchy-feely, or do tough times demand a tough-nosed product...

Improving The IT Planning Process from 2009-05-27T15:00:44

The state of our IT, short or long term, is a direct reflection of how well we've planned. Our hindsight is only as good as the plans we made the previous year and the end results. So, how shoul...

Are All Your IT Applications Truly Strategic? from 2009-05-13T15:00:35

Over the years, organizations build any number of IT applications to get work done. They then keep those same applications limping along, year after year. Would there be any value to identifying...

Negotiate and Lead: Mantra for IT Leaders from 2009-05-06T15:00:39

Today, IT spending can represent up to fifty percent of annual corporate capital expenditures. Not all CIO's are blessed with procurement departments and savvy buyers who know the technology wel...

Getting New Business from Current Customers from 2009-04-29T15:00:57

Lately, new customers are hard to come by. What about focusing our attention on our current customers and getting more (and maybe additional) business from them? What would it take to get our cu...

Does Your IT Vendor Pass The Tough Times Test? from 2009-04-22T15:00:53

A Friend in need is a friend indeed. In a severe economic downturn, everyone is affected. What do you look for from your vendors, to signal their willingness to work with you to help you success...

Structuring ECR vs. Slash and Burn! from 2009-04-15T15:00:08

Everyone is trying to get a handle on costs, but an indiscriminate slash and burn of assets can reduce productivity and profitability. Cost cutting needs to be more precise. Could IT help captur...

Getting a Handle on User Driven Innovation from 2009-04-08T15:00:53

In the past, R&D built products and designed services to be cheaper and cheaper. Today however, competition is driven by knowledge vs. price. Instead of selling what we produce, we need to produ...

Leveraging Social Networks for Results from 2009-04-01T15:00:15

All workers have networks of colleagues, both outside as well as inside the organization. To access all ideas available in both networks, what is the best way to introduce social networking into...

Demand Management: Justifying the ROI from 2009-03-11T15:00:04

Demand management promises the next generation of supply chain forecasting, however it can be a complex initiative involving a cascade of changes in jobs, organizational structure, and communica...

Is IT Insourcing Becoming The “IN” Thing? from 2009-03-04T15:00:40

The global economic slump has prodded IT leaders into considering new ways to become self-reliant. Coveted outsourcing destinations are more expensive then they used to be. The IT talent pool ha...

UC: As Simple as it Sounds? from 2009-02-25T15:00:24

Today's new competitive world of work is global, more connected, and alwayson! Unified communication (UC) is the newly proposed tool for bringing all communications together. Are these solutions...

IT: Working with Business to lead Customer Innovation from 2009-02-11T15:00:11

Business knows clients and generally tells IT what the client wants. IT is strategic, and understands how to make Innovation happen. Since innovation is what the customer really wants, shouldn't...

Ending Legacy Apps: When & How? from 2009-02-04T15:00:13

Some organizations have been nursing legacy IT systems and applications along for decades in the belief they are squeezing the maximum value out of them. At what point do you decide you've gotte...

Next Technology Revolution in the USA: Beyond Promises from 2009-01-28T15:00:43

In order to remain globally competitive and develop a workforce of appropriate number and quality, the national leadership has made promises to provide support for the next US technology revolut...

Justifying IT PMO in an Economic Downturn from 2009-01-21T15:00:50

Should you assume that creating an IT PMO will automatically create business value? During an economic downturn anything that impacts IT costs has to be evaluated carefully. Bottom line: you nee...

Data Centers: Belt Tightening vs. Strangulation from 2009-01-14T15:00:14

Despite the global wide financial meltdown, businesses still need to keep running, and Data Centers are the very soul of most businesses. The need to accommodate continually accumulating data an...

Indian CIO: Surviving a Wild Ride of Ups & Downs from 2009-01-07T15:00:19

Indian enterprises ballooned rapidly and Indian IT leaders rushed to manage the growth by leveraging the latest technologies. Now the global economic crisis has abruptly put the breaks on IT ini...

Is Your Email/Data Secure in The Cloud? from 2008-12-31T15:00:17

In the interest of achieving scalability, are we moving too quickly to cloud computing? What about data/email security issues? Once Cloud Computing becomes the de facto standard, there will be n...

A Troubled Marriage: HR and IT from 2008-12-17T15:00:04

There is a huge opportunity cost, when IT resource needs cannot be met quickly and cost effectively. Some problems include: an IT that is unaware of budget constraints or corporate cultural crit...

A Quantum Leap: Transforming IT from a Cost Center to a Value Driver from 2008-12-03T15:00:52

IT that merely maintains the status quo doesn't attract substantial funding. OTH, IT that helps the business innovate and operate more efficiently has the power to profoundly improve business pr...

IT Workforce Mapping: Finding the right mix from 2008-11-26T15:00:02

IT leaders must structure their organization to take full advantage of new and changing technologies. They must ensure that every team member contributes to the success of the business as IT gro...

Versatilist Crew: Will IT get done? from 2008-11-19T15:00:39

While versatility may be the key to a successful IT career path, as a CIO, are you ready to put your job on the line by delegating tasks to team members that may not always be up to it?

G...

Realigning IT in a Downturn to Get an Upturn! from 2008-11-12T15:00:30

Isn't IT supposed to be strategic? If so, can an IT leader do any special realigning of IT resources to help his/her company not only survive the downturn but be in a better position strategical...

2009: Bright or F.U.D.? from 2008-11-05T15:00:13

In 2009, IT may be used as a driver and sandbox to deliver innovation and competitive advantage to businesses worldwide. At the same time, worldwide labor arbitrage, looming baby boomer exodus, ...

Can 20 hrs/Wk People Satisfy a Hungry IT? from 2008-10-29T15:00:24

While IT has allowed some industries to cut labor, paradoxically, IT is having problems finding skilled people! Two trends are responsible: the boomer generation of experienced technology worker...

Cost of IT Quality or Lack Thereof… from 2008-10-22T15:00:23

For some not so obvious reasons, the Quality Assurance function in IT is treated as a step child! While there are costs related to implementing quality in terms of appraisal and prevention, are ...

Once Merely Thrifty, VoIP’s Going Strategic! from 2008-10-15T15:00:59

At one time, VoIP was just a way to cut down on phone bills. With the convergence of audio and data streams, VoIP is now a serious communication tool millions of businesses depend on every day. ...

Getting “in the Groove” as a CIO from 2008-10-08T15:00:39

A CIO's job tenure is fraught with deadlines, RIF's, job changes, and other stress, and a tough job can take its toll. Is there a better way to do a much better job? ...perhaps by using positive...

Trust IT Vendors at Your Own Peril! from 2008-10-01T15:00:04

When it comes to hot new technologies that are still immature or just challengingly complex, how can an internal IT department develop the necessary criteria to avoid being taken for a ride by a...

A CIO as a Second Banana from 2008-09-24T15:00:36

While there are obvious incentives for an IT executive to opt for the title of CIO in a small firm, what about accepting a position in a much larger firm where he/she reports to another CIO? For...

Leveraging ITSM Beyond IT from 2008-09-17T15:00:50

IT Services Management (ITSM) started as a set of best practices to deliver better IT. However, the execution touches almost every area of business. Isn't it time that we exploit ITSM's potentia...

IT Security: Future Perfect? from 2008-09-10T15:00:35

Today's IT security is only as effective as the human beings who implement and monitor it. Technology may promise self healing, intelligent, automated systems that will proactively respond to th...

India: The new face of enterprise IT from 2008-09-03T15:00:21

With the economic explosion in India has come challenges of managing growth and competitive pressures. Changing from the relatively insignificant business function of keeping computers running t...

Is IT Consolidation The Right Strategy? from 2008-08-27T15:00:01

Consolidation of IT infrastructure, applications, and data is the logical way to control costs, but how much consolidation is practical? Too much and the end result may be a lethargic monolithic...

Burn the Desktop – Let’s Work Online! from 2008-08-20T15:00:16

It wasn't long ago when using office productivity applications online were considered a fad. Enterprise applications are already running in (software as a service) SaaS and/or are internally hos...

Can IT Bring on TRUE CSR? from 2008-08-13T15:00:55

Organizations have long been using Corporate Social Responsibility (CSR) as a PR tool and/or cost of doing business. IT facilitates organizational changes such as those related to CSR, through c...

Always Up IT: Beyond SLAs from 2008-08-06T15:00:22

Many organizations require virtually 100% uptime. This means more than just implementing internal or vendor SLA's. How exactly do you train people and develop a 100% uptime culture? What kind of...

CIO Dilemma: Be a Sprinter or Marathon Runner? from 2008-07-30T15:00:03

A CIO needs to keep his/her IT organization agile to handle uncertainty, rapid business changes, disruptive innovations, and cater to management that may not have the patience to wait for long t...

Security: A Moving Target! from 2008-07-23T15:00:12

Most innovations including virtualization, SOA, and Web 2.0 are still not fully cooked and have security vulnerabilities. Furthermore, there are more new innovations in the pipeline. How does an...

Exploiting ECM to Maximize ROI from 2008-07-16T15:00:55

Organizations are adopting ECM (Enterprise Content Management) systems to handle the deluge of different types of content coming from many different sources. How successful are they at getting a...

Is Thinking OTB a Question of Nature or Nurture? from 2008-07-09T15:00:06

Is being a creative CIO based on natural talent alone? ....Or can critical skills like thinking "outside the box" (OTB) be learned? What balance of innate and acquired skills make the difference...

Better IT Workforce Through an Industry-Academic Partnership from 2008-07-02T15:00:42

A fresh graduate (even with MIS as a major) usually has little clue about how real world IT works. If ongoing education programs are ineffective in retooling or improving worker value, can IT an...

Re/Designing An Effective IT Governance Model from 2008-06-25T15:00:55

While there's a lot of emphasis on IT Governance, organizations have been building silo IT governance mechanisms to solve problems in isolation. This is a reactionary and prevents IT from making...

Choice Computing? No problem! from 2008-06-18T15:00:59

What would it be like if an end user could be offered real flexibility in the way they use technology? This would include maintaining central control with respect to security and who gets what, ...

Software Project Success: Beyond Flipping a Coin! from 2008-06-04T15:00:47

There have been multiple best practices and methodologies proposed to minimize the risk related to software projects (iterative, agile, etc.). With stakes so high, organizations are open to any ...

Virtualization Performance: Stretching The Envelope! from 2008-05-28T15:00:51

We've virtualized servers, networks, storage, applications, and I/O, and reduced the physical infrastructure footprint. The next step is to maximize performance. What avenues are being explored ...

Video over IP: Opportunities and Challenges! from 2008-05-21T15:00:58

Whether it's used for security surveillance or as a resource for an enterprise, Video over IP has penetrated the enterprise. What used to be an operations issue is now one more headache for the ...

Can a CIO Afford a 2 Week Vacation? from 2008-05-14T15:00:53

Most IT leaders don’t take much needed long vacations. The fears are that on one hand, if something happens, they’ll have a mess to fix. On the other hand, if everything works smoothly in their ...

SaaS Management: Morphing Pain! from 2008-05-07T15:00:24

SaaS promises big relief while causing new headaches such as: Identity Management challenges, difficulties in moving quickly and seamlessly from one SaaS offering to another, and greater difficu...

A Burnt Out IT Workforce: Diminishing Returns from 2008-04-30T15:00:20

With stakes continually rising, maximizing the use of IT talent and resources can become so demanding, it becomes counter productive. Burnt out and struggling with grueling hours toiling over ev...

Large Application Delivery: Solving a Good Problem from 2008-04-23T15:00:56

Business growth brings its own challenges. With organizations delivering large web applications and content across the globe to multi-platform desktops and mobile devices, there are 2 delivery p...

My CIO is an Alien! from 2008-04-16T15:00:17

If being a CIO is a very demanding role that requires taking control of the IT function to reduce cost and get things done whatever it takes, are you in danger of being seen by your own crew as ...

MDM: Is it an IT or a Business Challenge? from 2008-04-09T15:00:08

Organizations are facing a problem: They don't have a unified view of the data spread across departments. Expensive technology tools claiming to magically solve this problem have not helped. Is ...

Social Networks: The Enterprise Adoption Challenge from 2008-04-02T15:00:10

Beyond the cool technology factor, can social network tools (networking sites, Internet communities, blogging software, et al) be adopted by enterprises to facilitate learning, internal and exte...

Green IT: The True ROI from 2008-03-26T15:00:44

Green IT initiatives are primarily to help improve the global environment rather than our balance sheets. While organizations may join the bandwagon for visibility, do they really care about it ...

The CIO as a Communications Maestro! from 2008-03-13T15:00:49

Effective communication with internal/external constituents and customers is key to achieving success in business and IT. How well are we doing on that front? What does it take for an IT leader ...

IT Spending Into the Skid from 2008-03-12T15:00:09

When faced with a car skid, experts teach that you should “steer into the skid”, despite an instinctual urge to do the opposite. Similarly, when it comes to IT investment and its impact upon bus...

IT Initiative Failures: Saving a Sinking Ship from 2008-03-05T15:00:56

There are numerous examples of failed IT initiatives and related analysis of why the failure happened. What can be done to proactively raise the flag? At what point, do we cut our losses vs. try...

Does Your IT Helpdesk Help? from 2008-02-27T15:00:33

The IT helpdesk operation in most organization has mostly been ad hoc and reactionary. It has also been given the glamorous title, "service desk" with "ITIL" expected to provide a virtual weapon...

Isn’t IT still a team sport? from 2008-02-20T15:00:35

Technology allows today's IT work force the convenience of working from anywhere, untethered from each other or a physical location. But what happens to the team, when the players are in virtual...

IT Innovation: Too Much, too Quick? from 2008-02-13T15:00:42

While each new IT innovation is expected to bring value, it also tends to bring complexity. How quickly can you digest the changes required by one innovation, before being able to swallow more f...

Every IT Decision Counts! from 2008-02-06T15:00:51

The success or failure of IT is usually attributed to the BIG decisions made by the top brass. However, the relatively small decisions made by the IT crew and mid-management as part of day to da...

Becoming a TOP LINE driven CIO from 2008-01-30T15:00:09

Using 'Cost Savings' as the sole determinant for justifying IT's value, actually undermines its true value. Today's IT leaders need to be "Show 'em the money!" kinds of guys. What does it mean t...

Cloud Computing: beyond research projects from 2008-01-16T15:00:34

Cloud computing is a new technology that promises virtually unlimited processing bandwidth, with access to data from anywhere on any device. Is it ready for commercial adoption? What are the key...

Multi-Vendor Sourcing: Handling Uncomfortable Bedfellows from 2008-01-09T15:00:52

In global outsourcing, it is not uncommon to have multiple vendors to reduce risks. But, can we rely on competitors to work together as one happy family, and deliver on their respective expectat...

Successful Disaster Recovery: What Does it Take? from 2007-12-19T15:00:47

Research indicates that when tested, almost half of all disaster recovery plans fail, resulting in harm to a brand, customer loss, losses to competitors, and loss of valuable company data. What ...

Data Center Virtualization: Digging Deeper from 2007-12-12T15:00:55

Data centers are the vaults where we store mission critical information and intellectual property that users may need to access on quick notice but which also need to be protected. What does it ...

Enterprise Virtualization – from The Industry’s Perspective from 2007-11-28T15:00:47

Vendors! Global enterprises! It seems like everyone is embracing virtualization! Meanwhile, the analysts who keep track of such potentially IT-world shaking technologies are intently watching re...

The Pied Piper CIO from 2007-11-14T15:00:09

For IT to be truly successful at delivering value, the non-IT members of an organization must know and trust IT enough to adopt the positive changes IT can foster. Just how effective are the var...

Homogeneous IT Outsourcing Delivery: Are We there Yet? from 2007-11-07T19:00:53

When we go to a global burger chain (you know who!) anywhere in the world, we expect the same experience and product quality and get what we expect. Organizations who have embraced IT outsourcin...

Effective IT Contract Negotiations from 2007-10-24T15:00:19

How we negotiate the IT services or software licensing related contracts has a significant impact on how IT meets “getting more done with less” expectations set by executive management. How do w...

Adopting Enterprise Virtualization: A Practitioner’s Perspective from 2007-10-17T15:00:40

While Enterprise Virtualization technology has tremendous potential what does it take for an IT leader to get it introduced and adopted in his/her organization in a planned fashion? What are the...

Life of a CIO in 2012 from 2007-10-10T15:00:04

Business and IT are changing at a warp speed. IT leadership is on its toes playing catch-up with a mandate to make IT lean and do more with less. On top of that, we have the baby boomer exodus w...

From Curry to Wontons: Following Cost Leadership from 2007-10-03T15:00:20

Rising costs in India are pushing US and European organizations to shift their focus to China for their outsourcing (IT and BPO) needs. Is outsourcing really all about just getting lowest cost o...

Remaining Airborne Through IT from 2007-09-26T15:00:13

The airline industry has been through a rough ride. Cost cutting measures go only so far. How is IT contributing towards making airline companies more sustainable, agile, and profitable?

...

CQI vs. Innovation in IT: Catch 22 from 2007-09-19T15:00:40

Continuous Quality Improvement (CQI) in IT mandates that we implement standardized processes to ensure predictable execution and results and reduce error probabilities. Innovation on the other h...

Making IT Shared Services Work from 2007-08-29T15:00:47

Some claim that while the IT shared services model looks good on paper, it’s a nightmare to implement and doesn’t produce the promised ROI. Is this true? What is the actual success rate of imple...

IT Innovation: The Inspiration/Perspiration Balance from 2007-08-22T15:00:38

Innovation is the mainstay of sustainable competitive advantage and success in today's fast-changing world of business. However... can creativity in IT alter the conventional balance of 1% Inspi...

The Emotionally Intelligent CIO from 2007-08-15T15:00:11

The stresses of rapidly changing business needs, globalization, and a need to create competitive advantage through IT are bringing out the best and worst traits in today’s CIO while balancing wo...

Enterprise Virtualization: Making it a Reality from 2007-08-08T15:00:40

Organizations are aggressively moving forward to make their IT dynamic by introducing virtualization to their server, storage, application, and desktop environments. How are we planning for this...

Effective IT Audits and Auditors from 2007-08-01T15:00:26

How an IT audit is carried out and how we best leverage internal/external IT auditor(s) determines the fate of organizations facing compliance mandates today. An increasing number of compliance ...

Complex Business Transformations: Can IT help? from 2007-07-18T15:00:32

Business transformations are inevitable in order to stay competitive. They bring along complexity and IT has to deal with that complexity after the game plan is in place. As a result, there is a...

CIO Decision Making: Intuitive or Analytical? from 2007-06-27T15:00:57

CIO decision making today is based on extensive "due diligence" performed leveraging multiple information sources as well as tools that aid the process. Still, the results are less than stellar....

Next Generation Data Storage: Beyond Coolness! from 2007-05-30T15:00:59

Data storage requirements are growing exponentially, consequently, the need for scalability, simplicity of management and performance is forcing organizations to look for new solutions. This may...

Software Change Management: Planning for Success! from 2007-05-16T15:00:29

When increasingly complex IT systems and applications must be modified by globally dispersed technical teams due to a deluge of requests from a variety of stakeholders, we call it "change" in to...

Cheaper, Better, and Safer Healthcare: IT Innovation Can Help! from 2007-05-09T15:00:32

Healthcare is expensive. Limiting rapidly rising prices and lowering costs are on everyone's agenda. IT innovation promises to help by offering solutions to handle supply chain inefficiencies, p...

Integrating Supply Chain Post M&A: Taming The Beast from 2007-05-02T15:00:41

While Post M&A IT integration is tedious, an even more challenging task is Supply Chain integration. What makes it so formidable is the need for a very high level of human intervention and the u...

CIO at Large: Freedom, Paranoia, et al from 2007-04-04T15:00:55

Senior IT professionals go through an emotional roller coaster ride when their IT leadership role in a company comes to an un/planned end. It can be challenging to find another equally high prof...

Stifled User Productivity and Innovation: Is Corporate IT Responsible? from 2007-03-21T15:00:31

Today's business user wants to get things done faster and better, with or without Corporate IT's help by leveraging the consumer devices and programs. Does it make sense to accommodate this para...

Global IT Talent Crunch: What’s The Plan? from 2007-03-14T15:00:07

Globalization, outsourcing, and other forms of decentralizing IT functions are supposed to yield great results and address the "more with less" directive. However, with the baby boomer exodus fr...

The Lean Data Center: Just Another Bandwagon? from 2007-02-07T15:00:16

Surveys show large numbers of CIO's are applying/deciding to apply lean principles to improve their data center operations. But applying the “lean techniques” developed by car manufacturers 30 y...

CIO New Year Agenda: A Weather Forecast or More? from 2007-01-31T15:00:57

Now that the first quarter has started, the last minute buzz around next year planning is over. Seminars, articles, and conferences are centered around the CIO Agenda for the new year. What was ...

ITSM and SOA: Siamese Twins from 2007-01-17T15:00:10

As organizations start implementing ITSM and/or SOA, the interdependence between the two should become obvious. Are organizations recognizing this connection? How can this inherent relationship ...

IT Media Today: Use, Abuse, and Impact from 2007-01-10T15:00:31

We are surrounded by a large number of Information Technology media outlets which ideally should aim to keep us informed and help us make better decisions. Given the reality of competition and h...

Impending IT Workforce Vacuum: What’s the Plan? from 2006-12-20T15:00:59

By 2010, there will be a major IT workforce exodus with baby boomers reaching retirement age. How are we planning to handle this shift expected in IT workforce levels? How is industry and academ...

CIO Trainee: A Tough Road Ahead from 2006-12-13T15:00:07

There is a tremendous talent pool out there with potential to become the next successful CIO. Most don’t know their potential or are not exposed to the right grooming. Then there are others who ...

Challenges and Rewards of Hosted Supply Chain from 2006-12-06T15:00:41

Given the dynamic business environment, hosted supply chain offerings seem like a dream come true. How realistic are these claims? Are there any strings attached? How should organizations go abo...

Dashboards, Metrics, et al: The Use and Abuse from 2006-11-15T15:00:36

Lately, a lot of investment has been made in providing sophisticated dashboards and metric to IT and Executive leadership. Are these tools useful or even usable? Are they actually being used? Ca...

Justifying IT Asset Management Tomorrow! from 2006-11-08T15:00:58

With the advent of pc virtualization and Web 2.0, the perceived need and value of IT Asset Management may be diminished. If so, how do we justify the investment in Asset Management?

Guest...

CIO Turnover: A Four Year Itch from 2006-11-01T15:00:40

On an average, about every 4 years, many CIOs move on. Some say there are no challenges left to resolve and others say that there are way too many! In either case, it seems like a 4-year itch, t...

Successful SOA Adoption: What does it Take? from 2006-10-25T15:00:30

As SOA becomes pervasive within the organization as well as among external entities, just setting up related technology is not enough. While we are betting on this wild horse, what control and g...

Agile Infrastructure: Is it an Oxymoron? from 2006-10-11T15:00:28