Delivering Smiles Every Time: A Case Study - a podcast by CIO Talk Network - CTN
from 2020-01-30T15:50:28
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1-800-FLOWERS.COM, Inc., an international player in gifting, wanted to offer a world-class experience to it’s increasingly demanding customers. Beyond innovative use of retail technology, it required reimagining processes, removing siloed thinking, and building a conducive organizational culture. Learn how the Business and IT leaders, along with their partners and teams, stepped up to deliver smiles every time.
Guest 1 : Arnie Leap
Title : Chief Information Officer , 1-800-Flowers.com
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https://www.ciotalknetwork.com/delivering-smiles-every-time-a-case-study/
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