Homogeneous IT Outsourcing Delivery: Are We there Yet? - a podcast by CIO Talk Network - CTN

When we go to a global burger chain (you know who!) anywhere in the world, we expect the same experience and product quality and get what we expect. Organizations who have embraced IT outsourcing at a global level have similar expectations. However, for the most part, the expectations are not being met and the cultural differences are used as scapegoat. Can we do better? How?

Guest 1: Kevin M. Campbell
Title: Group Chief Executive - Outsourcing, Accenture

Guest 2: Simon Telfer-Smith
Title: Vice President Information Technology, Elekta Group

Guest 3: James A. (Jim) Fortner
Title: Director, Global Business Services, Infrastructure Services & Governance, P&G

For more details and related content:
https://www.ciotalknetwork.com/homogeneous-it-outsourcing-delivery-are-we-there-yet

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