Season 5. Episode 15: The Empathy Gap : Michelle Huff, CMO, UserTesting - a podcast by Jeff Pedowitz
from 2020-09-23T14:48
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In this episode of CMO Insights, Jeff Pedowitz sits down with Michelle Huff, CMO of UserTesting
Michelle talks about Focusing on the empathy gap and the customer journey,Brands building a connection with emotion and why most companies do not focus on their existing customers as much as they should.
Connect with Jeff on LinkedIn - https://www.linkedin.com/in/jeffpedowitz/ Learn more about The Pedowitz Group https://www.pedowitzgroup.com/
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