CMO Talks with Doug Hayward, IDC - a podcast by IT World Canada

In this episode of CMO Talks we discuss next moves for CX Services Providers coming out of an explosive 2020 environment with multiple pivots and new strategies required for both the enterprise client and agency services customers. We are joined by Douglas Hayward, worldwide digital strategy and agency services research director, who details the new ways of working on both a vendor and client side and some winning adoptions for client engagement.

Further episodes of CMO Talks

Further podcasts by IT World Canada

Website of IT World Canada