Receiving Feedback - a podcast by Engrid Latina & Georgie Morley
from 2020-06-26T10:00
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Types of Feedback
- Critical
- Constructive
- For the purposes of this episode we’ll be focusing on constructive feedback
Questions to consider when you are receiving feedback
- What is my relationship with the person giving feedback? (boss, spouse, co-worker, friend)
- How does the power dynamic between us change how this feedback is given/received
- What risk did they have to take to give me this feedback?
- What is at risk if I don’t truly listen/understand?
- How can I be grateful for this information regardless of how uncomfortable it is to hear?
Tools/Things to Remember
- Seek genuine understanding before being understood
- Listen beyond the tone (for the receiver)
- Breathe
- Thank the person and acknowledge that it might have been challenging for them to bring this to you
- Ask clarifying questions (without interrogating or defending)
- Acknowledge that you hear them and validate their experience
- Avoid jumping into fixing or defensiveness:
- Take responsibility for your action and your role
- Questions to ask yourself:
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- How could their experience be different than mine?
- How can I see things from their frame of reference?
- How did I express myself?
- What were my intentions when I expressed myself?
- How was I feeling just before the interaction?
- Try not to center yourself (as the recipient)
Taking it Personally - How to manage your emotions during feedback
- Reminders: we have the capacity to hurt others regardless of our intentions
- It’s human to take things personally and make it about yourself
- Stay out of the “I’m being attacked” mindset
- Hold space for multiple feelings and truths
- A helpful reframe is to understand that constructive feedback - as painful as it can be - is truly a gift.
- The risk of not receiving feedback
CONNECT WITH US
Join: Gal Pal Corral
ENGRID
Instagram: @livengproof
GEORGIE
Instagram: @georgiemorley
Further episodes of Put Into Words
Further podcasts by Engrid Latina & Georgie Morley
Website of Engrid Latina & Georgie Morley