Defining Customer Success with Steve Bernstein - a podcast by Jeremey Donovan

Steve Bernstein is Principal at Waypoint Group, a B2B focused customer experience firm. In this episode, learn about how Steve views the role of CS and what are the right questions to ask to guarantee customer engagement and create long lasting relationships. Visit SalesLoft.com for show notes and insights from this episode.

Further episodes of Hey Salespeople

Further podcasts by Jeremey Donovan

Website of Jeremey Donovan