Podcast 13: The Cognitive Interview - a podcast by HRW Shift Behavioural Science Consultancy

Have you ever lost your keys or forgotten a friend's birthday?

Then you are familiar with just how fallible memory can be- we are very prone to forgetting.

Worse still, our memories can be distorted and manipulated by information we learn about after the memory is encoded. What does the unreliability of memory mean for research?

Well, the stakes are never so high as during in criminal investigations. In this context, investigators use a technique called 'the cognitive interview' when questioning eye-witnesses, a technique designed improve the chances of accurate recall of information about a crime scene.

Our in-house forensic psychology expert, Lea Couchman, tells us all about the cognitive interview process and draws out learnings for robust interviewing in market research contexts.


Articles mentioned in the podcast :

Fisher, R. P., & Geiselman, R. E. (1992). Memory-enhancing techniques for investigative interviewing: The cognitive interview. Charles C Thomas, Publisher.

Memon, A., Meissner, C. A., & Fraser, J. (2010). The Cognitive Interview: A meta-analytic review and study space analysis of the past 25 years. Psychology, public policy, and law, 16(4), 340.

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