Error Resolution is a Lot More than Customer Service - a podcast by NBPCA
from 2018-09-18T11:00
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In this episode, the NBPCA talks with Loraine Debonis, marketing and communications director for Ubiquity Compliance. We talk about the best practices for error resolution and best practices for handling cardholder disputes. We cover why good error resolution practices are important for customer service, preventing fraud, and regulatory compliance.
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