039-Examples of Empathy and Non-Empathy - a podcast by Cindy Bigbie, Heather Claypoole

In this episode, we quickly go over the components of empathy:  presence, reflection, and needs guesses.   Then, you will hear Dr. B going through a list of "mock" statements and Heather responding - first with reflection, then Other Conversational Responses, and then taking needs guesses.  The contrast is done to help people experience, side-by-side, the different kinds of responses.  We, especially, would like the listeners to come away with some imaginings of how empathy could sound in a conflict situation.

 

Additional Resources:

• Website: https://www.thebigbiemethod.com
• Facebook: https://www.facebook.com/thebigbiemethod
• Twitter: @TheBigbieMethod
• Instagram: @thebigbiemethod
• LinkedIn: https://www.linkedin.com/in/cindybigbienvc
• YouTube:  https://www.youtube.com/channel

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The Bigbie Method website: 
https://www.thebigbiemethod.com

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Website of Cindy Bigbie, Heather Claypoole