YESTalk-121 - The Secrets to Handling Objections Successfully - a podcast by Kevin Ward

from 2018-11-29T00:33:56

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The "secret" to handling objections is to understand the difference Between an Objection and a Complaint and a Condition. 1. An objection is a question that you need to answer. 2. An complaint is simply an expression of emotion about something they don't like. 3. An condition is a situation you can do nothing about.

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