#47: Shirley King - Loyalty Program Manager, IHG Rewards Club & Kimpton Inner Circle - a podcast by Paula Thomas
from 2020-08-06T01:00
Shirley King has been designing, developing and building loyalty programmes for a luxury boutique hotel brand within IHG Group, including the "Kimpton Hotels Inner Circle" as well as the "IHG Rewards Club" for over twenty-five years.
In this episode of Let's Talk Loyalty, we discuss some of her award-winning programme elements, key principles of creating extra-ordinary experiences for top tier members, as well as some exciting and inspiring updates for her career at a very challenging time for the travel industry globally.
Show Notes:
1) Shirley King - Loyalty Program Manager, IHG Rewards Club & Kimpton Inner Circle
3) Skift - Daily Travel Podcast
6) Flyer Talk
Further episodes of Let's Talk Loyalty
Further podcasts by Paula Thomas
Website of Paula Thomas