272|A New Digital Reality: Hotels turn to technology to redefine guest engagement - a podcast by Jon Albano and Judy Maxwell
from 2020-06-03T07:01:21
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As the U.S. lodging sector begins to get back to business amid the coronavirus crisis, technology will play a much bigger role in operations than before the outbreak paralyzed the industry. Technological solutions in operations and guest management were emerging in hotels before the COVID-19 pandemic. But experts say the next generation of tech isread more
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