5 Powerful Questions to Ask on Customer Surveys | Ep. #1604 - a podcast by Eric Siu & Neil Patel

from 2020-12-29T14:00

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5 Powerful Questions to Ask on Customer Surveys
In episode #1604, we talk about five of the most powerful questions to ask on customer surveys. We hear about open-ended questions, gaining insights to improve user experience, and why it’s important to find out who your customers are. Tune in to hear it all!TIME-STAMPED SHOW NOTES:
[00:25]Today’s topic: 5 Powerful Questions to Ask on Customer Surveys.
[00:33]Why customer surveys are so important for your business.
[00:47]Leave an optional, open-ended question at the end of the survey.
[01:22]The benefits of asking customers about what you could have done better.
[02:04]A question to ask about referring customers.
[02:51]Demographic questions that are important to ask. 
[03:37]That’s it for today!
[03:37]To stay updated with events and learn more about our mastermind, go to the Marketing School site for more information or call us on 310-349-3785!
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