Poor Onboarding Will Destroy your Retention. Here's Why (&What To Do About It) | Ep. #1607 - a podcast by Eric Siu & Neil Patel

Poor Onboarding Will Destroy your Retention. Here's Why (&What to Do About It)
In episode #1607, we talk about poor onboarding, how it’s hurting you, and what you can do about it. Onboarding is not just about software; it is about how customers experience your products and services too. Be sure to tune in to find out how you can solve your onboarding problems.TIME-STAMPED SHOW NOTES:
[00:25]Today’s topic: Poor Onboarding Will Destroy your Retention. Here's Why (&What to Do About It).
[00:35]Onboarding is about more than just software; it’s about products and services too.
[01:04]If customers aren’t happy with your onboarding, they won’t keep coming back.
[01:22]How to create a successful onboarding experience.
[02:12]Why poor onboarding is the biggest contributor to churn.
[02:45]Metrics to look at to better understand onboarding.
[03:35]Neil’s onboarding experience with Conversion Rate Experts.
[04:40]That’s it for today!
[04:40]To stay updated with events and learn more about our mastermind, go to the Marketing School site for more information or call us on 310-349-3785!
 Links Mentioned in Today’s Episode:
 Amplitude Conversion Rate Experts  
Leave Some Feedback: 
 What should we talk about next? Please let us know in the comments below
Did you enjoy this episode? If so, please leave a short review. 
 Connect with Us: 
 Neilpatel.comQuick Sprout 
Growth EverywhereSingle GrainTwitter @neilpatel 
Twitter @ericosiuLearn more about your ad choices. Visit megaphone.fm/adchoices

Further episodes of Marketing School - Digital Marketing and Online Marketing Tips

Further podcasts by Eric Siu & Neil Patel

Website of Eric Siu & Neil Patel