Scaling and Tracking Word-of-Mouth -- Will Fraser // SaaSquatch - a podcast by benjshap LLC

from 2021-02-24T13:00

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“A really well done referral program is actually seen as a feature by your customers.” That’s one key takeaway in this episode with Will from SaaSquatch. We also discussed the tracking and analytics behind marketing referrals and weaving your referral program in the customer journey experience. Show Notes