#10- Customer Service and Social Media - a podcast by Roundpeg
from 2010-08-08T10:37:22
::
::
I don't think good companies are changing their service levels, but I think they are using new tools to improve their response times. ... and companies who are not as good as they should be are discovering that consumers have power!
Further episodes of More than a Few Words
Further podcasts by Roundpeg
Website of Roundpeg