Let’s Create as Little Friction as Possible for Our Customers... - a podcast by Ned Specktor
from 2019-02-06T18:20:28
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Such an interesting thing just happened with Costco and 1-800 Contacts as it relates to friction and the buying process for our customers in our own biz so I wanted to share....create as LITTLE as friction as possible every step of the way for your customer...
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