E41- The Yellow Brick Roadmap (With Emily Garza, AVP of Customer Success at Fastly) - a podcast by Catalyst Software Corporation

from 2021-07-20T04:00

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Emily Garza is the AVP of Customer Success at Fastly. In this episode, Emily and Ben discuss why happiness shouldn’t be used as a customer success metric, the importance of consistent storytelling, and the value of clear communication and curiosity in business.

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