Trailer: What is NPS I Love You? - a podcast by Catalyst Software Corporation

When you hear the words “NPS I Love You” what do you think of?

Okay, BESIDES Gerard Butler.

You think of Net Promoter Score, a measure of how much people love your product.

We set out to create a podcast that Customer Success professionals would love, and we know that what Customer Success people really love… is people. What makes them tick? How can you understand and predict their behaviour? How can you build stronger long-lasting relationships?

I’m Ben Winn, and I’ve spent years studying these kinds of topics. First as a Customer Success professional, now building community at Catalyst, the fastest-growing Customer Success platform on the market - I live at the intersection of people and business, and that’s why I’m so incredibly excited to be hosting NPS I Love You: a weekly podcast all about awesome people, ideas, and stories, all with a Customer Success twist. On NPS I Love You, I talk to everyone from artists to scientists, CEOs to CSMs and everyone in between to give you powerful insights that will help you in your career and in life.

Episodes are less than 30 minutes long, so you can listen on your way to work, at the gym, during lunch, or if you’re working from home, you can mute that Zoom call that should have been an email anyway, and listen then! Just remember to nod, smile, and give a thumbs up to your screen every so often.

I’m so incredibly excited to bring the wisdom from other people and industries into Customer Success, and hopefully create some real positive impact for each of you. There’s so much to learn, discuss and explore, so join me for a series of interviews with some of the most impressive, creative, and well, random guests you’ll ever hear from!

Are you ready???

Further episodes of Humans of SaaS

Further podcasts by Catalyst Software Corporation

Website of Catalyst Software Corporation