Episode 197: Help techs triage tickets properly - a podcast by Paul Greens MSP Marketing

from 2023-08-21T23:05:36

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Episode 197


Welcome to the MSP Marketing Podcast with me, Paul Green. This is THE show if you want to grow your MSP. This week's show includes:



  • 00:00 Protect yourself from LinkedIn prospect poachers



  • 05:42 Help techs triage tickets properly



  • 13:00 How consultative selling can improve your MSP income



Featured guest:




Thank you to Merit Kahn, CEO of SELLect Sales Development, for joining me to talk about how MSPs can improve sales without using pushy sales tactics, by changing approach from selling TO a prospect to being selected BY a prospect because of your expert knowledge, experience and expertise.

Merit Kahn is a professional keynote speaker, CEO of SELLect Sales Development, author of Myth Shift: Challenging The Truths That Sabotage Success, co-host of The Smarter Sales Show podcast, a Certified Emotional Intelligence Coach, a Certified Speaking Professional, a mom and she wrote, produced and performs a one woman comedy show in the comedy club she built in her basement.


Connect with Merit on LinkedIn:
https://www.linkedin.com/in/meritkahn/


 


Extra show notes: