The Customer Experience Doctor - a podcast by Robert Jolles, Rob Jolles

In this Pocket Sized Pep Talk, you'll learn:

• Why customer service is so important to a business
• Common misunderstandings that businesses have regarding customer service
• Three, key principles of exceptional customer service
• Classic mistakes businesses make when trying to provide good customer service

Roger Staubach once said, "There are no traffic jams along the extra mile."  We all want to go the extra mile, and Dr. Kelly Henry tells us how!  

Further episodes of Pocket Sized Pep Talks

Further podcasts by Robert Jolles, Rob Jolles

Website of Robert Jolles, Rob Jolles