700th Episode Milestone- 7 Trends [RR 700] - a podcast by Carm Capriotto, AAP

https://www.youtube.com/watch?v=wN_5phsLcII
Key Talking PointsDonnie Hudson, 3 Location, Troy Auto Care, Troy, MI

Retaining great employees  Listen to your employees and keep the morale up 

Flexible schedules Feedback- transparent communication 

Take care of your people and they will take care of youAJ Nealey, Nealey Auto Service, Edgewater and Deale, MDTalent mining (Finding superstars)

Hand in hand with retentionYour employees should be your biggest advocate and biggest fan

Do you have the right culture internally and align with your organization?Can new hires be adaptable to a new culture they aren’t used to? 

Each role builds the companySeth Thorson, Eurotech,  New Brighton, Woodbury, Medina, MNTesla Factor Electric cars break and need repair/maintenance- an opportunity

Tesla training starting to come to the market“Service Mode” disables live view and summon capabilities

Don’t say no to EV’sDr. Laura Shwaluk, The Auto Shop, Plano, TXRetaining great employees  

“Now Hiring” signs no longer work50-65% of workers that are currently working are either actively looking for a new job or open to a new job

How engaged are your employees with their work and the business?When you lose an employee you lose productivity

Employees are looking for a “home”- core values, being appreciated, respect from owners and team members, integrity, achievement projects, sportsmanshipEmily Chung, AutoNiche, Markham, ON

Attracting the next generation By the time we talk to them about trades mid to late high school it's already too late. We need to get them interested at a younger age and get rid of the stigma with parents

Capturing the youth- by high school they have already formed their opinion of their career paths. How are you portraying your shop? What does it look like to the parents?Keith Perkins, L1 Automotive Diagnostics, Tulsa, OK

Mobile Car Repair Trend (Vehicle Service)Working on a car in someone’s driveway- unsafe

Over 60 google listings in the local area of Tulsa, OK, less than 10% are more than 4 years old of mobile auto repair business-wide acceptance Facebook Marketplace/Craigslist- individuals ready to perform repairs

What started this movement? Technicians that didn’t have a “home” Consider “concierge service” for picking up and driving back Colleen Yarger, Mark’s Independent Service, Chatsworth, CA

Aging fleetCar shortage- people aren’t as willing to get new cars. 

10-15 year old cars is the new niche- bigger ticketsAutomobiles that are age 12 years or older are anticipated to increase by 15%

The number of vehicles 5 years old or less is predicted to increase by almost 25%.Research shows in 2021, there will be an estimated 76 million vehicles aged 16 years or older in the United States.Connect with the show:https://aftermarketradionetwork.com/ (Aftermarket Radio Network)
http://youtube.com/carmcapriotto (Subscribe on YouTube)https://remarkableresults.biz/episodes (Visit us on the Web)

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https://www.buymeacoffee.com/carm (Buy me a coffee)https://remarkableresults.biz/books/ (Important Books)

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This episode is brought to you by AAPEX, the Automotive Aftermarket Products Expo. AAPEX represents the $740 billion global automotive aftermarket industry and has everything you need to stay ahead of the curve.  AAPEX 2021 is in the record books and lived up to presenting leading-technical and business...

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