A Supplier’s Strategy Amid Pandemic – Helping the Service Professional with Lee Walker [RR 537] - a podcast by Carm Capriotto, AAP

A Supplier’s Strategy Amid Pandemic - Helping the Service Professional with Lee Walker

I wanted to hear from a jobber on how they are coping internally and supporting their service professional customers. I reached out to Lee Walker, President of Walker Auto Parts in Raleigh-Durham, North Carolina. He is doing his best in helping and adjusting the best way he and his team can to be safe and support the essential shops in his markets. You may want to ask, what is a supplier doing to help in this crisis? Look no further.

Let’s get into the supplier’s perspective of the pandemic and what Lee Walker from Walker Auto and Truck a 3rd generation supplier from North Carolina is doing to keep the parts flowing and being there to support their service professional customers. What type of deliveries are critical and hotshot worthy because staffing isn’t what it should be. Are loyalty and relationships important in both directions

You can find the key talking points for this episode with Lee Walker at remarkableresults.biz/e537.

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