Culture Makes Great Customers, Keeps Great People, and Attracts Superstars [THA 255] - a podcast by Carm Capriotto, AAP

https://www.youtube.com/watch?v=IkCcyCXNRQM
Key Talking Points



Being authentic with& about internal self-talk (like the angel& devil on the shoulders that we all have)

Hiring after growth- does it divide the existing team?Screen and filter for core values during interview process- involve the team in the interview process

Transparency for internal employees and customersStay consistent

Creating goals together“Lead from the front, it’s hard to push a rope”

Vision won't go anywhere unless it is shared, written, and in front of everyone every single day. Tie the vision with what people want. 

Sharing finances and educating employees with their own financesEmpower employees- act as business owners

Community-create deep community bonds. Getting your team involved with these endeavors gives them a sense of accomplishment and starts to shape tomorrow's philanthropists 

Get connected with other shopsEOS setting company culture- regularly schedule meeting with same agenda (Weekly, Quarterly, Annual Meeting) Living in a 90 day world. Quarterly one-on-one conversations with bi-directional feedback

Dream Manager by Mathew Kelly-A business parable about how companies can achieve remarkable results by helping their employees fulfill their dream. Special position within the company to help people dream and execute on those dreams. Help people get what they want in life, Helps you get what you want in life.https://www.amazon.com/Energy-Bus-Field-Guide/dp/1119412455?crid=SD29IJQHINMP&keywords=book+energy+bus&qid=1639929102&sprefix=book+energy+bus%2Caps%2C90&sr=8-2-spons&psc=1&spLa=ZW5jcnlwdGVkUXVhbGlmaWVyPUE3VVVSQjFKUU44RzQmZW5jcnlwdGVkSWQ9QTAxNTk5NTExWVo2V0dYTDZOVEw1JmVuY3J5cHRlZEFkSWQ9QTA4NDMzNDVISVhMQUw5TlA3Tkwmd2lkZ2V0TmFtZT1zcF9hdGYmYWN0aW9uPWNsaWNrUmVkaXJlY3QmZG9Ob3RMb2dDbGljaz10cnVl&linkCode=li3&tag=remarkableres-20&linkId=e4fb63ca441154477470e77f32547246&language=en_US&ref_=as_li_ss_il ("The Energy Bus Field Guide"Jon Gordon)



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https://www.buymeacoffee.com/carm (Buy me a coffee)https://remarkableresults.biz/books/ (Important Books)

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