Dealer Technicians Build Shop Partnership [RR 667] - a podcast by Carm Capriotto, AAP

Jason Garrish and Jorge Gilligan, Revolution Motor Works, Finksburg, MD

Key Talking PointsPartnership agreement between Jorge and Jason- not written yet. Both came from the same dealership and wanted to open their own business.  

6 years in business- currently has 5 bays and 4 techs and 2 advisors. In process of expanding with the lease of a new building for a satellite location across the street. A bigger satellite location will open the business up for domestic repairs and fleet. Originally had the mindset that they wanted to be the ‘cheap guys’ but then 2 months into opening business ATI coaches started coming in and invited them to a Saturday boot camp.  

Apprentice- hired from a dealership and hired master technician as well who trains new employees and the new apprentice- natural mentor. Technician shortage- address younger generation better. On average 50% of graduates from 2-year college that go into dealerships quit the industry. Word of mouth through their existing technicians has been helpful. They enjoy their working environment and tell other friends in the industry about it- internal referral  

Goal posters- 1, 5 and 10-year goals for personal and business. Helps the owners connect with employees and see what their future aspirations are. In process of implementing EOS

Culture- growing with the right people. Realizing there needs to be a defined culture.  https://www.amazon.com/Rocket-Fuel-Essential-Combination-Business/dp/1941631150/ref=as_li_ss_il?crid=3I5YXFO19Q0OX&keywords=gino+wickman+books&qid=1549589361&sprefix=gino+wic,aps,177&sr=8-3&linkCode=li3&tag=remarkableres-20&linkId=fe841bd51fd15eb5cc4f42d574c254d6&language=en_US (Rocket Fuel Book)

https://www.amazon.com/Traction-Get-Grip-Your-Business/dp/1936661837?dchild=1&keywords=Traction&qid=1611857175&sr=8-1&linkCode=li3&tag=remarkableres-20&linkId=ff6fcec9f0fd456d0b66828bbc3349a6&language=en_US&ref_=as_li_ss_il (Traction Book)




Thanks to Jason Garrish and Jorge Gilligan for their contribution to the aftermarket’s premier podcast.Link to the ‘BOOKS‘ page, highlighting all books discussed in the podcast library https://remarkableresults.biz/books/ (HERE). Leaders are readers.

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https://www.buymeacoffee.com/carm (Buy me a coffee)As a member of the NAPA family, AutoCare Center owners can take advantage of the NAPA National Health Program from the NAPA Insurance Center. This “NAPA only” program gives you and your employees access to national “large group” rates on medical insurance with premiums discounted up to 30 percent. These rates are based on the collective purchasing potential of 22,500 NAPA locations including both NAPA AUTO PARTS stores and NAPA AutoCare Centers.

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