Father Daughter Teams [THA 259] - a podcast by Carm Capriotto, AAP

https://www.youtube.com/watch?v=Yq29v4cx7n0
Key Talking PointsThoughts that daughters bring to the table- being an employee, not a ‘favorite,’ earn respect from peers (testing period), don’t be reactionary

Learning to keep the status quo of the business and community while continuing to make improvements and growPop By Marketing- popcorn and coupon to local businesses

Role definition prior to transitionTransitional period and length- be prepared

Encouraging respectMaking the business your own- bringing a different perspective

Transitioning daughter to be the face of the business- 60% of repairs are purchased by femalesFluid trust- with customers and between father/daughter team, trusting employees to decide

Be open to asking questions and have thick skinLauren attended peer group meeting with her father which opened her perspective and realized she wanted to join the industry

Be a learner. Everything is figure-out-able!Connect with the show:

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The PanelAshlan Kaplan, General Manager, Cannon Auto Repair, Cannon Falls, MN. Ashlan is Rich's daughter and has been around the shop since she was a kid. She enjoys continuing to learn all about the automotive business and looks forward to helping it grow and serve our local community for years to come! Outside of work she enjoys spending time with her husband, two kids: Lincoln and Sophie and two fur babies Simba and Nala. Listen to Ashlan's previous episodes https://remarkableresults.biz/?s=%22ashlan+kaplan%22 (HERE)

Rich Udenberg, Owner, Cannon Auto Repair, Cannon Falls, MN.  Rich Udenberg brings 45 years of experience to the trade and our service personnel has over 45 years of experience in the industry.Lauren Anderson, Executive Assistant, Victory Auto Service, 9 Locations, MN. Listen to Lauren's previous episodes https://remarkableresults.biz/?s=%22lauren+anderson%22 (HERE)

Jeff Matt, Owner, Victory Auto Service, 9 Locations, MN. Jeff founded Victory Auto Service& Glass with a commitment to...

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