Our Customers Don’t Know How We Make Our Sausage and it is Time They Learned [RR 516] - a podcast by Carm Capriotto, AAP

RR 516 Our Customers Don’t Know How We Make Our Sausage and it is Time They Learned

My guests for this open and transparent discussion is Carolyn Coquillette from Lucious Garage in San Fransico and CEO of Shop-Ware along with Scott Brown from Connie and Dicks in Claremont, CA and CEO of Diagnostic Network.

Find the talking points, Scott and Carolyn’s Bio’s and links to their previous episodes at remarkableresults.biz/e516

We touch on some of the most trending topics in the aftermarket including data, communicating with your customer, pricing, and the fact that our customers don’t know how we make our sausage and it is time they learned.

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