Proof of Concept [THA 206] - a podcast by Carm Capriotto, AAP

https://youtu.be/rNGo5vos97o
The Panel: 
Michael Gallini, Eurauto Shop, Plano, TXAJ Nealey, Nealey’s Auto Service, Edgewater, MD
Chris Cotton,AutoFixSOS  
Michael Gallini is a dad of 5. 3 girls and 2 boys. I came into the automotive industry in late 2001 by accident LOL. Worked for BMW for 7 years where I became a master technician, I left BMW in 2008 and went to Porsche where I got my Porsche certification. I left Porsche to give the independent world a shot. For as long as I can remember I've dreamed of being a business owner, fast forward to 2015 my dream came true. I went into ownership only from what I had seen and heard, little did I know there was that much more that I didn't know, hired a business coach in august of 2019. Listen to Michael’s previous episodes https://remarkableresults.biz/?s=Michael+Gallini (HERE.)
AJ Nealey got the mechanical bug at a young age playing with Legos. The bug quickly escalated to wrenching on his own car in high school, to his first full-time job as a technician and also to a racing career.
He started Nealey Auto Service, Edgewater, MD, out of his one bay garage in 2011 after his racing career came to an end. After he married his wife, Stephanie, in 2014. AJ and Stephanie decided to focus all energy and resources to grow Nealey Auto Service. It all started with taking RLO Training’s Guerilla Shop Management course. Since then, they have grown to a 9 bay facility with 8 employees and have increased sales a total of 1172% since then. Listen to AJ’s previous episodes https://remarkableresults.biz/?s=AJ+Nealey (HERE.)
Chris Cotton utilizes the Profit First method of cash management. He is trained and certified by the Profit First Professionals organization to guide business owners and entrepreneurs in maximizing their profits.
AutoFix is the first and currently the ONLY auto repair shop specific coaching company, nationwide, that has achieved certification in Profit First.Chris Cotton has been in the customer service industry for over 40 years and has been in the auto repair industry for over 25 years. He is a former shop owner that has dedicated his life to helping YOU to get your business where you want it to be and helping you FOCUS on the things that matter to you. Find Chris’ other episodes https://remarkableresults.biz/?s=Chris+Cotton (HERE).
Key Talking Points20 Group Network Strong Get Stronger
If you had been listening to your 20 Group coaches all along, did you come out of the pandemic a little bit better than not?Navy Seal Credo “You don’t rise to the level of your expectation, you fall to the level of your training”...apply that to your business
Be friends with your competitionStick togetherHave a cup of coffee with the owner of the shop down the street
“Traction”Developing the culture for your businessHire the correct people
If the captains calm, the crew is calmMichael’s storyBeliever in being transparent
I became stagnantLead me to a few different groups
Sales improved within the first yearNot to let the word “No” come out of your mouth
Yes, Yes, Yes and see where it goesYou let a coach tell you how to run your business?Group process is absolutely instrumental
Feed of each otherCoaches share with you what works to run your business
Change is hard for a lot of peopleSlow Day Action PlanKeep your guys busy
Idle time is a morale killerMake a list for slow days
Profit First (book)Implement the concepts in the bookNeed to have a rainy day fund
Can’t afford to not hire a business coachCash flow is the oxygen to your business
3 legged stoolMarketing and SalesProduction in your shop
HR and FinanceWhat’s the problem with implementation?There’s not one thing you can’t implement
Say yes to everything and implement everythingWebsites are like tattoos, you can spend $20 and have one, or you can spend $2,000 and get a really killer one
Not everyone was made to be a business...

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