Technician Round Table: Mobile Technicians [THA 321] - a podcast by Carm Capriotto, AAP

from 2023-03-30T00:15

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Technician Round Table: Mobile Technicians with Matt Fanslow. Is the mobile business a symptom of the industry evolving? What is the future outlook of the mobile repair business? Are shops charging what they are worth instead of a race to the bottom? Is there a need to improve the culture and the atmosphere in shops?

Watch Video Episode HERE


Matt Fanslow, Riverside Automotive, Red Wing, MN, Diagnosing the Aftermarket A to Z Podcast


Zack McClain


John Rogers


Sean Hill


Show Notes:




  • Are shops evolving? Are shops only having 5 ‘C’ technicians with a mobile diag technician getting outsourced?

  • Reading, comprehension, and explanation of service information

  • Shops must have service information and use it

  • Failure is a great motivator- it motivates you to be better

  • Have a learning atmosphere in the shop

  • How do you treat your technician when something goes wrong?

  • Electricians, HVAC, plumbers, construction, etc are at the high schools- the automotive industry must also have a place

  • Charge what you’re worth- don’t race to the bottom; elevate the industry

  • Image problem- people don’t view automotive professionals as professionals.

  • Is the mobile business a symptom of the industry?

  • Future of the mobile business- reduced but still evolving.



Thanks to our Partners Shop-Ware and Delphi Technologies

Shop-Ware: More Time. More Profit. Shop-Ware Shop Management getshopware.com

Delphi Technologies: Keeping current on the latest vehicle systems and how to repair them is a must for today’s technicians. DelphiAftermarket.com

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