#161 Ensuring retail jobs are good jobs - a podcast by National Retail Federation
from 2020-03-16T10:00
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Zeynep Ton, the author of the book The Good Job Strategy, discovered that many of the expensive, productivity-draining problems faced in retail came down to poor labor practices. By focusing on creating good jobs for employees that lead to great customer experiences, companies can both save money and make their employees happy.
Learn more at retailgetsreal.com.
Further episodes of Retail Gets Real
Further podcasts by National Retail Federation
Website of National Retail Federation