#62 In with the new: When returns are a win-win - a podcast by National Retail Federation

Sara Whiffen loves to shop, but was running out of room in her closet. Applying the sales model she saw in the auto industry to fashion, Whiffen devised a way to keep her wardrobe looking fresh. Her tech startup Rohvi helps retailers like Amy Gardner, owner of fashion boutique Scarpa, give customers a way to affordably refresh their looks by returning previously worn items for store credit. Hear how the partnership is a win-win for both retailers and customers on this episode of Retail Gets Real.

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