Cooking up a great customer service experience - a podcast by Momentum Media

Transitioning from being a chef to a real estate professional sounds like a recipe for disaster, but Corey Love believes success lies in having the right mix of a good mindset, mindful compassion, and a go-getter attitude.

The business development manager at Hugo Alexander Property Group joins host Grace Ormsby on this episode of Secrets of the Top 100 Agents to recount how he made the move away from the hospitality space and the different shoes he stepped into while climbing up the real estate career ladder.

Now armed with a bird’s eye view of the sector, Corey underlines the importance of having a relationship-driven approach when dealing with clients at all levels, advising agents not to be compartmentalised in a certain role and instead focus on delivering services that are cohesive, seamless and most importantly, “human”.

In this episode, you will hear:

 

• Why it’s important to build lasting business relationships 

 

• How the pandemic shaped real estate transactions for the better 

 

• Tips and best practices for real estate professionals

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