Coaches Corner: Handling Cancellations Part 1 - a podcast by Richard Low, George Hariri, Matt Guarino, & Tyler Tolbert

When we released our new patient phone call episodes, we noticed something: offices fumble phone calls because offices don't have an etiquette standard. Go back and listen to the episode published June 20, 2022. You'll notice skilled employees--excellent employees. But you'll also notice a lack of standard phone etiquette. Richard and co-host Caitlin Shoemaker return to teach phone etiquette and a lot more.

Further episodes of Shared Practices | Your Dental Roadmap through Practice Ownership

Further podcasts by Richard Low, George Hariri, Matt Guarino, & Tyler Tolbert

Website of Richard Low, George Hariri, Matt Guarino, & Tyler Tolbert