Coaches Corner: 📞Live Phone Calls! [pretending to be a new patient] - a podcast by Richard Low, George Hariri, Matt Guarino, & Tyler Tolbert

Caitlin calls actual offices pretending to be a new patient! This is a follow-up to our Jan 24, 2022 episode entitled “Coach's Corner [Live Demo] The New Patient Phone Call”. After a fusion of ideas between Caitlin and our producer (and after some coordination with the practice owners), Caitlin makes anonymous calls to unsuspecting front desk employees. Make no mistake; you’d be proud to have these employees. Richard and Caitlin discuss what could make these great receptionists even better, dissect the differences between the two, and what this means for your practice!

Further episodes of Shared Practices | Your Dental Roadmap through Practice Ownership

Further podcasts by Richard Low, George Hariri, Matt Guarino, & Tyler Tolbert

Website of Richard Low, George Hariri, Matt Guarino, & Tyler Tolbert