The importance of customer experience and fostering a culture of innovation. With Stephen Spencer - a podcast by Rubber Cheese
from 2021-06-23T09:00
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In todays episode I speak with Stephen Spencer, founder of Stephen Spencer + Associates, a collaborative consulting and training organisation.
We discuss why is customer experience is so important right now, how to maximise interactions to drive value, and what can attractions do to foster a more innovative culture.
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Website of Rubber Cheese