Kindness: Why It Matters - From Personal Stories to Company Culture - a podcast by Dr. Michelle Robin

from 2021-10-13T10:00

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City Wide is the largest management company in the building maintenance industry, facilitating janitorial and more than 20 additional maintenance services for every client.

They do more than just manage maintenance services for commercial facilities, they pride themselves on being a partner that helps you save time and solve problems!

We spoke with three members of the City Wide Team:

Jeff Oddo, the CEO and owner of City Wide Facility Solutions and City Wide Franchise.

Lisa Greco, the director of People and Culture at City Wide Facility Solutions.

Tom Bridgeforth, a present owner of a City Wide Facility Solutions franchise in central New Jersey.

Memorable Quotes:

  • “And for me, Michelle, the ripple is all about kindness, treating others like they matter. It's like treating people like someone else's precious child, someone that deserves respect, and is worthy of love and kindness.” - Jeff Oddo
  • “Whether that's walking the halls, whether that's bringing in new talent, whether that's enriching the lives of the employees that I work with each and every day, I would hope that each and all of those little small interactions and actions really add up at the end of the day to something meaningful for each and every employee that works at City Wide.” - Lisa Greco
  • “There's a kindness to yourself. Self-care. It's hard to give to others when your bucket is empty.” - Dr. Michelle Robin
  • “We've got to make time for our families and to spend more time together, because again, the pandemic made that point to us.” - Tom Bridgeforth

What You’ll Learn:

Personal stories on kindness and how to create the ripple effect from one small act of kindness. 

This Episode Includes:

  • The legacy left by Jeff’s father on City Wide employees from his one small act of kindness each day.
  • How the people in Jeff’s life have cultivated a desire in him to spread kindness.
  • Strategies for creating small acts of kindness within one’s own family.
  • The importance of making time for yourself and your family.
  • Three individual’s different reasons and motivations behind kindness.
  • Motivation and inspiration to start implementing small acts of kindness in your own community.
  • Tom Bridgeforth’s moving story about his daughter’s brain tumor and how his community stepped in to care for his family.
  • Real life examples of how we can all be kinder to each other.

Three Takeaways From Today’s Episode:

  1. Kindness creates a ripple effect so try and do one small act of kindness for someone else today.
  2. Practice thinking of other people as human beings, as if they were part of your family, rather than as a means to an end.
  3. Don’t be scared to receive kindness from others.

Mentioned In The Episode:

Many of you know we have a serious mental health crisis happening this year because of the pandemic and creating a ripple of kindness has the power to change that. 

Small Changes Big Shifts and City Wide Facilities Solutions  are launching a 31-day Kindness Campaign on October 14th, so we’re inviting all of our listeners to go sign-up for free so we can all take part in this movement.

Visit https://www.smallchangesbigshifts.com/kindness/ to join us!

Connect:

Further episodes of Small Changes Big Shifts

Further podcasts by Dr. Michelle Robin

Website of Dr. Michelle Robin