CX Update #12: Communities, human skills and many more! - a podcast by Steven Van Belleghem

from 2023-03-31T14:18:06

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Welcome to CX Update #12! I’m sharing some great examples of community creation I saw on my latest trip to LA and of course I’m talking about the #1 tech topic at the moment: ChatGPT and the role of humans in an AI-based world. Because, believe me: humans will always have a big value in CX. Enjoy!