CX Update #7: CX is NOT a Christmas Tree, The open door effect and more! - a podcast by Steven Van Belleghem

from 2022-09-30T07:00:38

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Welcome to CX Update #7! In this new CX Update I talk about how you can be more efficient as a company without having to save on customer experience. I also illustrate the amazing effect of the Open Door Button philosophy and explain how overpromising and a lack of communication can ruin your customer's experience. Enjoy!