Average Call Time - a podcast by ESN.fm

Liz Furl left waiting tables behind to work in a call center. Little did she realize how much more difficult it would be to tell Medicare applicants that "there's no update on your status". Listen to learn the art of the Polite Hang-Up, and whether you're dying fast enough.

Further episodes of Thank You For Calling!

Further podcasts by ESN.fm

Website of ESN.fm