119 – The invisible GEMBA - a podcast by Charles Chandler

Today I talk with Sam Yankelevitch, author of the book, Walking the Invisible GEMBA: Discover the hidden link between communication and quality. ‘Gemba’ is a Japanese word for the real place where the action happens — or the place where the crime is committed. Sam is an expert in finding and removing sources of waste … Continue reading 119 – The invisible GEMBA →

Further episodes of The Age of Organizational Effectiveness -- hosted by Charles Chandler

Further podcasts by Charles Chandler

Website of Charles Chandler