Enhancing the Digital Customer Experience in Financial Services Part 2 - a podcast by Blue Acorn iCi

Starting where we left off last month, Yasir Khan, VP of Digital Strategy at First Citizens Bank, and Mark Kelley, CGO at Blue Acorn iCi, continue their discussion about enhancing the customer experience in financial services. In this episode, they cover how to use data to optimize customer experience and embrace organizational change.

Further episodes of The Funnel: A Digital Experience Podcast

Further podcasts by Blue Acorn iCi

Website of Blue Acorn iCi